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Body and structurePart report

2004 Volkswagen Jetta Body and structure Problems

Complaints
8about this part
Share
3%of 231 total for the year
Median mileage
82,400miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 8 complaints about the body and structure of the 2004 Volkswagen Jetta, 3% of the 231 complaints for this model year. Where a mileage was given, the median is 82,400 miles. 1 a fire, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Last year I was driving home from school one night it was cold out so I turned on my heated seat. My seat started to get very hot in an isolated area so I turned it remembering the recall I received in the mail. The recall stated that the heating element in the seat could be faulty and the seat could catch fire. I called my dealership and they expressed to me that the recall was expired! What how could some thing that could cause injury have an expiration date? …”

NHTSA complaint #10475788, filed 2012-09, 90,000 miles

“The right rear hinge on the trunk of my 2004 Jetta cracked on a joint. This caused the trunk to close in an imbalanced way. I recently closed my trunk and the leading edge of the trunk lid made contact with the back light (rear windshield) glass and shattered the glass completely. The glass fell into the car creating a very hazardous situation. When I contacted my local vw dealer to inquire about getting the hinge fixed, they explained that this is a common problem on vw Jetta and passats and they have had numerous similar failures. …”

NHTSA complaint #10203434, filed 2007-09, 82,400 miles

“The interior of my 2004 vw Jetta emits a very strong crayon like odor. Breathing this odor for a long period of time makes my throat hurt and causes discomfort when I inhale. I worry that repeatedly inhaling whatever chemical causes this will cause permanent respiratory damage.”

NHTSA complaint #10479968, filed 2012-10

“I own a 2004 vw Jetta gls. My mom opened the door to the front passenger side, and the corner of the door hit her in the cheekbone, just below her eye. It bruised & swelled immediately, and has stayed that way for almost a week now. She went to the doctor to get her eye checked just in case, and he found a paint chip in her eye! Vw should either round the edges of the door, or put rubber strips on it, like lexus and honda do. I have also hit myself with the door twice, but did not get bruises. …”

NHTSA complaint #10189473, filed 2007-05

“Component: structure:body:door:hinge and attachments metal protector strip (molding) on rear passenger side door became unglued. When the door was opened, the strip scraped the front door, damaging paint on front passenger door, and the strip became bent. The metal strip on the other rear door also became unglued, but fortunately it occurred at the rear end, therefore has not scraped the front door. Volkswagen dealer refuses to repair under warranty, claiming that the strip became unglued due to outside influences, such as washing the car.”

NHTSA complaint #10190796, filed 2007-05

Related service bulletins

Body and structure: other model years

YearComplaintsShare of year
202513%
202312%
202212%
202024%
2019234%
201732%
201642%
201553%
201472%
2013153%
201271%
2011203%
2010192%
2009162%
200842%
2007115%
2006234%
2005125%
200483%
2003112%
2002193%
2001436%
2000205%
1999257%
1998147%
1997713%
199613%
1995105%
199487%
199316%
199126%
198914%
1988316%
198716%
1986321%
198518%

Other parts of the 2004 Volkswagen Jetta

Engine cooling
37 complaints
Fuel system
37 complaints
Electrical system
36 complaints
Transmission and drivetrain
35 complaints
Seats
22 complaints
Air bags
21 complaints
Brakes
12 complaints
Engine
11 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Exterior lighting
9 complaints
Other or unknown
7 complaints
Vehicle speed control
7 complaints

← All problems reported for the 2004 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology