Skip to content
Air bagsPart report

2004 Volkswagen Jetta Air bags Problems

Complaints
21about this part
Share
9%of 231 total for the year
Median mileage
43,180miles
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.

NHTSA recorded 21 complaints about the air bags of the 2004 Volkswagen Jetta, 9% of the 231 complaints for this model year. Where a mileage was given, the median is 43,180 miles. 9 of these say a crash was involved and 1 a fire, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I was driving my children to school in the morning. They were doing construction on the roads around my house and all the sewer caps were exposed. They are re-paving all the streets. I barely clipped one and my driver side side airbags (headliner air bags and the driver seat side airbags) deployed for no reason. There was no collision, no impact. I barely clipped the sewer cap and I'm not even positive the airbag deployment occurred at the same time. …”

NHTSA complaint #10638107, filed 2014-09, 112,000 miles

“Over the past few days it has been raining heavily & although it has happened to me once before this time is what worse. My car is leaking from somewhere & its coming on the inside. My carpets are constantly wet, my airbags alongside windshield leak, and the handle where you open the hood of the car is literally a stream of water entering the car during heavy rainfall. The airbag light has come on and the check engine. I was more concerned with the check engine light so I went and got it checked. …”

NHTSA complaint #10836971, filed 2016-02, 91,000 miles

“We were stopped in the traffic and all of a sudden this truck [2001 chevy] rear ended us at the speed of 45 miles per hour and our car got pushed into the car in front of us. In our car, passenger side air bag cover came out but airbag did not deploy. We bought this car because we had great trust in vw [german cars] in making strong and reliable cars which can save lives which could not be proved in the accident we gotten into. Had the impact been little higher we could have died in the accident. I'm sad to say that our trust in vw has been shattered after the accident.”

NHTSA complaint #10432615, filed 2011-10, 140,000 miles

“While approaching an intersection the car ahead of me stopped suddenly and I could not stop fast enough. The collision did $10,000-14,000 worth of damage to my car and no airbags deployed. Serious injury was only avoided due to my wearing my seat belt. Subsequent neck pain for several days followed, scratches on my neck were received. The car is in the beginning stages of evaluation/repair but agreement is that airbags should have deployed. Have pictures of car and interior cabin and will keep any and all part necessary.”

NHTSA complaint #10106590, filed 2005-01, 25,450 miles

“While driving on a rain slicked ramp entering i95 I lost control of my car. It went into a tailspin and went across 4 lanes of traffic hitting a guardrail, bouncing off spinning around and hitting it again, bouncing off and hitting it again (for a total of 3 times) came to rest facing oncoming traffic. The front, back and passenger side of the car was totally destroyed. The car was practically rebuilt. My passenger and I were taken to the hospital via ambulance, there was almost 20k worth of damage to the vehicle and not to mention the 10k damage done to the guardrail. …”

NHTSA complaint #10215262, filed 2008-01, 12,200 miles

Related service bulletins

Air bags: other model years

YearComplaintsShare of year
202424%
202312%
202212%
202157%
202024%
2019163%
2018619%
20172113%
201674%
2015179%
20143710%
2013316%
2012347%
2011376%
2010314%
2009354%
20082011%
20073517%
20066511%
20052610%
2004219%
20037717%
200210815%
20019715%
2000419%
1999309%
199895%
199759%
19952210%
199443%
198617%

Other parts of the 2004 Volkswagen Jetta

Engine cooling
37 complaints
Fuel system
37 complaints
Electrical system
36 complaints
Transmission and drivetrain
35 complaints
Seats
22 complaints
Brakes
12 complaints
Engine
11 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Exterior lighting
9 complaints
Body and structure
8 complaints
Other or unknown
7 complaints
Vehicle speed control
7 complaints

← All problems reported for the 2004 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology