2004 Volkswagen Jetta Engine cooling Problems
- Complaints
- 37about this part
- Share
- 16%of 231 total for the year
- Median mileage
- 60,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 37 complaints about the engine cooling of the 2004 Volkswagen Jetta, 16% of the 231 complaints for this model year. Where a mileage was given, the median is 60,000 miles. 1 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“My 2004 vw Jetta 1.8 turbo which I purchased new is having transmission problems. My cat has only 66,000 miles in it and has been well maintained. In the past two years I have replaced the fuel pump, battery, catalytic converter, numerous vacuum leaks ect...but a transmission???? Volkswagen needs to issue a recall as this is way to common!! Please help!”
NHTSA complaint #10398143, filed 2011-04, 66,000 miles“I drive a 2004 Volkswagen Jetta and in 2008 it began smelling of crayons. The smell has slowly progressed over the years to the point of nauseating me and my fellow passengers. This morning on my drive to work the smell was so potent that I had to pull over twice to throw up. When other passengers enter my car, they experience head aches, extreme allergy symptoms, and sick to the stomach feelings. I've reached out multiple times to Volkswagen through both dealer and corporate media. Dealerships say there is no fix for this smell (caused by an outgassing of sound deadening material). …”
NHTSA complaint #10577893, filed 2014-04, 70,000 miles“1. Coolant light came on (1st time). 2. Brought the car to the dealership, they pressure tested the system and reported no leaks. They topped the system and charged me $100 3. Coolant light came on (2nd time). 4. Brought car back to dealership, they now report that problem as the EGR cooler. They suggested I contact vw of canada to discuss this failure as it is becoming very common. 5. Called vwoc and they would not assist with this very expensive repair. Jb”
NHTSA complaint #10157913, filed 2006-05, 102,000 miles“I have a 2001 vw Jetta. When it gets hot outside (sometimes) the vehicle loses power while driving then regains it. Also when it starts acting up if u stop the car will shut off and u gave to restart it. I have took the care to vw they don't know what is wrong with it. Replaced several parts (throttle body, dwn flow 02 sensor, coil pack plugs, catalytic converter) still don't know. The only thing the computer is showing is cooling system performance. One vw dealer said there was a wiring problem that sometimes causes similar problems. …”
NHTSA complaint #10280199, filed 2009-08, 85,000 miles“Clutch failed at 52k miles, was told it was not covered under warrant due to wear and tear, mechanic deemed it a faulty part, vw said it only covered manufacturer defects up to 50k miles, paid $1500 to replace clutch. Trunk pops open randomly and latch makes clicking noises. Air cooling sensor needs to be replaced, my car is reading a running temp of -54 when it should be 160. Car stalls if I turn it off after driving more than a few miles then doesn't turn over if the engine cuts off. Black smoke pours out of tailpipe and it burns double the gas it should. …”
NHTSA complaint #10221165, filed 2008-03, 52,000 milesRelated service bulletins
- 10241177Aug 21, 2023Update to Volkswagen engine oil standards
- 10237427May 30, 2023Volkswagen Engine oil quality standards, update to attachments.
- 10235138Apr 24, 2023Engine oil quality standards, update to attachments.
- 10168683Nov 25, 2019Update to Volkswagen engine oil standards.
- 10158514Feb 27, 2019Gasoline Engine Misfire Diagnosis document
- 10133344Jul 5, 201717 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils…
- 10236436Feb 5, 2016Gasoline quality.
- 10123015Jul 7, 2015Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system…
- 10123013Jul 7, 2015Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5…
- 10242996Dec 8, 2014VW Elsa Newsletter
Engine cooling: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 1 | 2% |
| 2023 | 1 | 2% |
| 2019 | 2 | 0% |
| 2017 | 2 | 1% |
| 2016 | 1 | 1% |
| 2015 | 3 | 2% |
| 2014 | 6 | 2% |
| 2013 | 4 | 1% |
| 2012 | 8 | 2% |
| 2011 | 25 | 4% |
| 2010 | 71 | 8% |
| 2009 | 72 | 8% |
| 2008 | 7 | 4% |
| 2007 | 9 | 4% |
| 2006 | 54 | 9% |
| 2005 | 41 | 17% |
| 2004 | 37 | 16% |
| 2003 | 45 | 10% |
| 2002 | 104 | 15% |
| 2001 | 109 | 16% |
| 2000 | 121 | 28% |
| 1999 | 78 | 22% |
| 1998 | 15 | 8% |
| 1997 | 11 | 20% |
| 1996 | 1 | 3% |
| 1995 | 26 | 12% |
| 1994 | 20 | 17% |
| 1992 | 6 | 20% |
| 1991 | 5 | 16% |
| 1990 | 7 | 32% |
| 1989 | 2 | 7% |
| 1987 | 3 | 17% |
| 1985 | 2 | 15% |
Other parts of the 2004 Volkswagen Jetta
37 complaintsElectrical system
36 complaintsTransmission and drivetrain
35 complaintsSeats
22 complaintsAir bags
21 complaintsBrakes
12 complaintsEngine
11 complaintsVisibility (wipers, defrost, mirrors)
11 complaintsExterior lighting
9 complaintsBody and structure
8 complaintsOther or unknown
7 complaintsVehicle speed control
7 complaints
← All problems reported for the 2004 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology