2010 Volkswagen Jetta Air bags Problems

“I was driving on the expressway when a car on the shoulder pulled out without seeing me. I went to honk my horn and it didn't work. I luckily swerved into the next lane without hitting the car in the next lane. I found out it's not just my horn but the cock spring needs replacing. Nothing on my steering wheel works now and my airbag warning light stays on.”

“Starting in may 2015 we began to notice that the passenger airbag light would not always seem to work correctly when my son sat there. I just figured it to be a problem with the light in the dash. My son weighing in the 60 pound range, I knew it should not of been on when he was there. Sometimes it said off sometimes it did not. I always felt this was an indicator light issue not thinking a car this new with such low miles could have problems with the airbag. …”

“Airbag light went on about two months ago. I know that many vws, including 2010 jettas like mine, were subject to recall for clock spring. I believe my car should be included in that recall and this should be fixed free of charge by vw. Called dealership and they said it's not and that I'd have to pay the $125 diagnostic fee to have it checked out. Have read many stories of how you are receiving my complaints from vw owners about this problem. Recall needs to be expanded. Light is on all the time. Called vw customer care and they could not have been less helpful. …”

“During a trip, the air bag light came on and airbag service message was displayed when I restarted my car after filling up the gas tank. When I brought it to the dealer, they found the code for faulty n9s - airbag exceeded. As I understood it, I had no airbag protection during the time it took to get this fixed. Vw corporate refused to pay for any of this repair, which cost me $913.58 to replace the airbag in the steering column. Vw claimed that my car VIN was not part of any previously announced airbag safety recalls.”

“We purchased this car two days ago for our 18 yo daughter and I did not notice the airbag light on. It was when she pulled into the driveway and tried to honk the horn that our attention was drawn to the light. It is at the dealer today having the clock spring repaired and costing $450.00. As I began to research the problem, I became aware that in 2015 vw had a recall on the clock spring of the cc and passat. I asked the dealer if this car would be covered under the recall and he said the Jetta was not under any recall. My reply, hmmm, I guess it's just a coincidence. …”