2011 Volkswagen Jetta Body and structure Problems
- Complaints
- 20about this part
- Share
- 3%of 607 total for the year
- Median mileage
- 45,000miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 20 complaints about the body and structure of the 2011 Volkswagen Jetta, 3% of the 607 complaints for this model year. Where a mileage was given, the median is 45,000 miles. 1 of these say a crash was involved and 2 a fire, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The latch on the driver side has become loose. As I was driving over speed bumps, I noticed the door would rattle hard. I pulled to the side and noticed the latch attached to the car was loose. I tightened up the screws and the door was able to close tightly again. A few weeks later, the problem has occurred again. I tighten the screws, but this time, the door cannot close fully. This is worrisome, because what if the door swings open as I am driving? This is a major safety concern!”
NHTSA complaint #10637818, filed 2014-09, 45,000 miles“This incident occurred while we were stopped. I was trying to get my 3 year old out of the car when the door wouldn't unlock. Because we have children, we also use the child safety locks to prevent the door from opening from the inside. The locks hare repeatedly failing to either lock or unlock. What concerns me is that there would be an emergency situation in which the doors would not unlock and my child (or children) would not be able to get out. A quick internet search shows that this is a recurring problem with some of the Volkswagen doors. …”
NHTSA complaint #10509363, filed 2013-04, 42,800 miles“The factory installed lip spoilers that come with 2011 Jetta or later are only attached using glue. It is not secured with any hooks or screws. So the lip spoiler at the back of my Jetta has started to come off. In my opinion this is a big safety issue since the lip spoiler can come apart at any time. So if I am on the road or on the highway and the lip spoiler comes apart, it may cause damage or injuries to cars behind me. I took this issue to the vw dealership at dulles, va. The service department denied warranty service to repair the lip spoiler. …”
NHTSA complaint #10470186, filed 2012-08, 25,000 miles“I purchased a 2011 vw Jetta s sedan on 1/24/2011. At approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. I brought the car in for service on 2/16/11 and after a few days, I was told the problem was isolated to the thermal expansion valve in the AC system. This was replaced and the problem was fixed. About 2 weeks later, the sound returned. I brought the car in again on 3/29/11 and again was contacted a couple of days later. The dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. …”
NHTSA complaint #10397067, filed 2011-04, 1,704 miles“Left side door latch malfunction: unable to open door from left rear even when child protection is disabled. Could be a safety hazard when needing to exit vehicle. Faulty door latch issues are well known to occur. The latch on this vehicle has malfunctioned for the last 5 years. 05”
NHTSA complaint #11300377, filed 2020-01, 38,500 milesRelated service bulletins
- 11010024Oct 30, 2024Lack of paint under roof
- 11008846Sep 12, 2024Wind & Water Leak Checking
- 10232117Feb 20, 2023Strut or Shock leak assessment.
- 10220342Sep 6, 2022update to required vehicle wash shampoo.
- 10209446Mar 29, 2022Customer states rattle noise from the underbody heat shields Customer states coolant leak Oil level sensor leaking Customer states MIL-on, fault P2422 stored in ECM Customer…
- 10206959Jan 31, 2022Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
- 10206956Jan 26, 2022Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower…
- 10206951Jan 24, 2022Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower…
- 10201755Sep 30, 2021Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise from front suspension Customer states noise during clutch pedal operation Customer concern of…
- 10200754Aug 31, 2021Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states noise during clutch pedal operation Hood release inoperative Customer states MIL-on with P0401
Body and structure: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2023 | 1 | 2% |
| 2022 | 1 | 2% |
| 2020 | 2 | 4% |
| 2019 | 23 | 4% |
| 2017 | 3 | 2% |
| 2016 | 4 | 2% |
| 2015 | 5 | 3% |
| 2014 | 7 | 2% |
| 2013 | 15 | 3% |
| 2012 | 7 | 1% |
| 2011 | 20 | 3% |
| 2010 | 19 | 2% |
| 2009 | 16 | 2% |
| 2008 | 4 | 2% |
| 2007 | 11 | 5% |
| 2006 | 23 | 4% |
| 2005 | 12 | 5% |
| 2004 | 8 | 3% |
| 2003 | 11 | 2% |
| 2002 | 19 | 3% |
| 2001 | 43 | 6% |
| 2000 | 20 | 5% |
| 1999 | 25 | 7% |
| 1998 | 14 | 7% |
| 1997 | 7 | 13% |
| 1996 | 1 | 3% |
| 1995 | 10 | 5% |
| 1994 | 8 | 7% |
| 1993 | 1 | 6% |
| 1991 | 2 | 6% |
| 1989 | 1 | 4% |
| 1988 | 3 | 16% |
| 1987 | 1 | 6% |
| 1986 | 3 | 21% |
| 1985 | 1 | 8% |
Other parts of the 2011 Volkswagen Jetta
186 complaintsFuel system
166 complaintsEngine
90 complaintsOther or unknown
67 complaintsTransmission and drivetrain
54 complaintsExterior lighting
41 complaintsAir bags
37 complaintsBrakes
28 complaintsVehicle speed control
26 complaintsVisibility (wipers, defrost, mirrors)
26 complaintsEngine cooling
25 complaintsSteering
23 complaints
← All problems reported for the 2011 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology