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SuspensionPart report

2013 Volkswagen Jetta Suspension Problems

Complaints
14about this part
Share
3%of 518 total for the year
Median mileage
38,300miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 14 complaints about the suspension of the 2013 Volkswagen Jetta, 3% of the 518 complaints for this model year. Where a mileage was given, the median is 38,300 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“2013 Jetta with 21,994 miles. Original owner. Car has been making noise from front end especially on left hand turns. Inspected and found front of car much lower than usual and both front springs broken. A broken spring can result in loss of control and road hazards to other vehicles from broken metal parts on roadway. Will have pictures next week when we replace springs and struts. Car rides so low that I can't get my hydraulic jack under it at front jack points.”

NHTSA complaint #11244502, filed 2019-08, 21,994 miles

“The left-front suspension partially collapsed while making a turn at low speed into a parking space. I drove short distance to my mechanic who told me: a) there were breaks at both ends and the center of the left-front spring and breaks at both ends of the right front spring, b) the center break in the right spring would have pierced the tire if it had rotated a bit more, c) this failure is occurring on so many vw's that there is a back-order on springs, so it cannot be repaired at this time. …”

NHTSA complaint #11340412, filed 2020-07, 160,000 miles

“Upon entering my driveway, my driver side axle trailing arm completely snapped. Car has a clean title, bought it from a dealer used with 9k miles on it. I just found out about the global recall and contacted vw directly, the incident and campaign are so new they don't have everything in place to respond. My feeling is there is a manufacturer defect in the metal used & I find it absurd that anyone would have to wait for a side or rear collision to get this part inspected/replaced. …”

NHTSA complaint #10651161, filed 2014-10, 43,600 miles

“As I was driving I started to hear a knocking noise in the from the rear of the vehicle. After about 20 mins it became worse. I pulled into a parking lot and got out to investigate, everything seemed normal. I then continued to drive around the parking lot. The knocking noise grew louder and then there was a metal breaking noise and the car dropped and the wheel was almost off the car. I looked under the car and the structural steel of the driverside rear trailing arm was snapped in half! This was out of nowhere and thank god I was not going 65mph on the highway!”

NHTSA complaint #10660125, filed 2014-11, 31,000 miles

“The contact owns a 2013 Volkswagen Jetta. While driving 35 MPH, an abnormal sound emitted from the front passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the front passenger side wheel bearing failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 33,000.”

NHTSA complaint #10862013, filed 2016-04, 33,000 miles

Related recalls

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202424%
202312%
202212%
202111%
202036%
2019173%
201743%
201611%
2015147%
201492%
2013143%
2012102%
201171%
2010132%
200961%
200821%
200752%
200671%
200552%
200431%
200361%
2002101%
2001102%
2000102%
1999123%
199895%
199759%
1995115%
199433%
199227%
199113%
1987211%
198518%

Other parts of the 2013 Volkswagen Jetta

Electrical system
148 complaints
Transmission and drivetrain
141 complaints
Engine
112 complaints
Other or unknown
98 complaints
Fuel system
43 complaints
Steering
37 complaints
Air bags
31 complaints
Brakes
22 complaints
Exterior lighting
17 complaints
Vehicle speed control
17 complaints
Body and structure
15 complaints
Visibility (wipers, defrost, mirrors)
13 complaints

← All problems reported for the 2013 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology