2011 Volkswagen Jetta Suspension Problems
- Complaints
- 7about this part
- Share
- 1%of 607 total for the year
- Median mileage
- 67,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 7 complaints about the suspension of the 2011 Volkswagen Jetta, 1% of the 607 complaints for this model year. Where a mileage was given, the median is 67,000 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I was driving along the road and was hearing a abnormal creeking sound. It persisted for a few days and went away. After a few weeks the sound came back, but this time much louder. I was driving back to my appartment and I heard some metal clinking and then saw a piece of metal bounce down the road behind my car. Part of the suspension coil broke off. This was on a city street, driving straight down the street.”
NHTSA complaint #11306515, filed 2020-02, 134,000 miles“Broken trailing arm after 3 days of purchase from dealership dealership refuses to fix it recall for my car rear trailing arm I was driving and the car started jumping it seemed like, lost control of my vehicle then I could no longer drive it. Towed car to dealership and was told that I broke the rear control arm and refused to fix it. I do believe that it is the rear trailing arm. Is my broken trailing arm covered under the recall? If so, isn't my dealership where I got the car required to fix this?”
NHTSA complaint #11185991, filed 2019-03, 67,000 miles“I had an accident wete care veried hard left and had accident. Insurance and local authorities blamed me for incident. Car front end wad completely rebuilt and within one year I have a lower control arm that has broken due to manufacture defect. Mold of steel to ball joint- rubber. It has broken again and vw will not stand behind stating warranty on chassis components are one year. How does a mojor chassis component fail and and a high safety issue, not stant behind this type item. It has now torn up a new front strut and top strut tower. …”
NHTSA complaint #10760190, filed 2015-08, 38,000 miles“Front driver side coil spring snapped while turning and backing up from driveway. Mileage is $73k. To replace the spring at the vw-certified dealer was $1100.”
NHTSA complaint #11191806, filed 2019-03, 72,500 miles“The spring in the back left suspension fell off/broke. We heard a loud clank on the highway and were able to slowly steer to a local mechanic. The back left of the car sunk over the wheel, he looked under and told us the issue. And in fact, the same thing happened when we first bought the car to the front left suspension and we were reimbursed by VW Van Nuys. VW Ventura replaced the front two suspension systems. VW Seaside currently has the car and will be replacing the back two suspension systems. …”
NHTSA complaint #11423741, filed 2021-07Related recalls
- 14V656000Oct 20, 2014Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and…Covers: Volkswagen Jetta 2011–2013, Beetle 2012–2013
Related service bulletins
- 11026184Nov 18, 2025What is and what is not a leaking suspension strut.
- 11021372Jul 14, 2025How to identify and when to replace a leaking strut
- 10208292Feb 22, 2022Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Customer states…
- 10208291Feb 9, 2022Customer states rattle noise from the underbody heat shields Oil level sensor leaking Customer states noise from front suspension Customer states blower stays on Any TDI within…
- 10206959Jan 31, 2022Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower stays on Any TDI within the vehicle/MY range
- 10206956Jan 26, 2022Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower…
- 10206951Jan 24, 2022Customer states MIL-on with P0087 P053F in the ECM Customer states rattle noise from the underbody heat shields Customer states noise from front suspension Customer states blower…
- 10205524Dec 15, 2021Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states…
- 10205523Dec 13, 2021Customer states MIL-on with P0087 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer states…
- 10202587Oct 26, 2021Customer states MIL-on with P0087 P0149 P053F in the ECM Customer states MIL-on with any combination of P0300, P0301, P0302, P0303, P0304, P1D74 and/or P1D75 in the ECM Customer…
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 2% |
| 2022 | 1 | 2% |
| 2021 | 1 | 1% |
| 2020 | 3 | 6% |
| 2019 | 17 | 3% |
| 2017 | 4 | 3% |
| 2016 | 1 | 1% |
| 2015 | 14 | 7% |
| 2014 | 9 | 2% |
| 2013 | 14 | 3% |
| 2012 | 10 | 2% |
| 2011 | 7 | 1% |
| 2010 | 13 | 2% |
| 2009 | 6 | 1% |
| 2008 | 2 | 1% |
| 2007 | 5 | 2% |
| 2006 | 7 | 1% |
| 2005 | 5 | 2% |
| 2004 | 3 | 1% |
| 2003 | 6 | 1% |
| 2002 | 10 | 1% |
| 2001 | 10 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 9 | 5% |
| 1997 | 5 | 9% |
| 1995 | 11 | 5% |
| 1994 | 3 | 3% |
| 1992 | 2 | 7% |
| 1991 | 1 | 3% |
| 1987 | 2 | 11% |
| 1985 | 1 | 8% |
Other parts of the 2011 Volkswagen Jetta
186 complaintsFuel system
166 complaintsEngine
90 complaintsOther or unknown
67 complaintsTransmission and drivetrain
54 complaintsExterior lighting
41 complaintsAir bags
37 complaintsBrakes
28 complaintsVehicle speed control
26 complaintsVisibility (wipers, defrost, mirrors)
26 complaintsEngine cooling
25 complaintsSteering
23 complaints
← All problems reported for the 2011 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology