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SuspensionPart report

2012 Volkswagen Jetta Suspension Problems

Complaints
10about this part
Share
2%of 500 total for the year
Median mileage
22,506miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 10 complaints about the suspension of the 2012 Volkswagen Jetta, 2% of the 500 complaints for this model year. Where a mileage was given, the median is 22,506 miles. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Both front could springs broke at 45000 miles. No recall but clearly others have the same issue. Cost to replace was just under $500 as the struts were compromised when springs broke. There was not indication of when they broke and we were lucky our mechanic caught this malfunction before it caused more damage.”

NHTSA complaint #11043589, filed 2017-11, 45,000 miles

“There is a serious design flaw in the rear axle of this vehicle whereby road debris can strike the axle causing it to bend. I think the design flaw is two-fold. 1. The axle is placed in such a manner that it is totally unprotected from road debris. 2. The metal of the axle and trailing arms is not hardened to a strong enough degree to withstand debris strikes and subsequent stress. Driving at highway speeds, I ran over a 4-6 piece of two by four or possibly angle iron (not sure which). The object was kicked up by the front cowling. …”

NHTSA complaint #10811366, filed 2015-12, 20,000 miles

“After a new issue happened again in the same general area of the issue with my car that had been happening pretty much since purchasing the car. The noise that has been occurring now at this point, is still the same rumbling, throbbing noise (similar to a bearing going out or bad), but now is causing more and more issues such as the rattling noises coming from the engine through the A/C exhaust, which happens hear and there something I tell the dealership, but yet they tell me that can't do anything even I showed them the video. …”

NHTSA complaint #10586353, filed 2014-05, 25,011 miles

“Per service advisor rattle occurs from rear deck on vehicles equipped with fender sound system and they have a campaign to fix the problem but not on this model year.”

NHTSA complaint #10463094, filed 2012-06, 250 miles

“Delayed air conditioning; it takes 5-10 minutes for AC to blow hot air. I checked on forums & youtube and so many other owners complain about the same issue for Jetta, golf, and gti. The suspension makes squeaking noise going over a bump only when the weather is freezing cold. Again, many owners complain about the same issue and even have videos on youtube.”

NHTSA complaint #11221617, filed 2019-06

Related recalls

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202424%
202312%
202212%
202111%
202036%
2019173%
201743%
201611%
2015147%
201492%
2013143%
2012102%
201171%
2010132%
200961%
200821%
200752%
200671%
200552%
200431%
200361%
2002101%
2001102%
2000102%
1999123%
199895%
199759%
1995115%
199433%
199227%
199113%
1987211%
198518%

Other parts of the 2012 Volkswagen Jetta

Electrical system
138 complaints
Other or unknown
107 complaints
Engine
84 complaints
Fuel system
80 complaints
Transmission and drivetrain
46 complaints
Steering
42 complaints
Brakes
37 complaints
Air bags
34 complaints
Visibility (wipers, defrost, mirrors)
24 complaints
Vehicle speed control
14 complaints
Exterior lighting
13 complaints
Electronic stability control
10 complaints

← All problems reported for the 2012 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology