Skip to content
Visibility (wipers, defrost, mirrors)Part report

2012 Volkswagen Jetta Visibility (wipers, defrost, mirrors) Problems

Complaints
24about this part
Share
5%of 500 total for the year
Median mileage
51,000miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 24 complaints about the visibility of the 2012 Volkswagen Jetta, 5% of the 500 complaints for this model year. Where a mileage was given, the median is 51,000 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“When the temperature is cold, the windshield wipers on our 2012 vw Jetta refuse to activate causing a serious safety concern, especially when we're driving and the temperature drops. When the temperature warms back up, the wipers start working again. I've contacted vw of america and despite the # of complaints about this issue, they refuse to help me out.”

NHTSA complaint #10692073, filed 2015-03, 60,000 miles

“My windshield wipers would not move. Temperature was approximately 15 degrees fahrenheit. Fuse was not broken. Motor fine. When it warmed up, the wipers began to work again. My vehicle was stationary initially, but even as I drove for 30 minutes, the wipers would not work.”

NHTSA complaint #11063527, filed 2018-01, 52,000 miles

“I purchased a new Volkswagen Jetta tdi in 2012. I am unable to adjust the left outside mirror so that it does not have a blind spot. That blind spot allows a car slowly passing in the left lane to be out of view of the inside mirror but not yet in view of the left outside mirror! The pillar separating the two doors on the driver side is located so that a driver cannot see a car in the described blind spot.”

NHTSA complaint #10460343, filed 2012-06, 100 miles

“Windshield wipers do not function in low temperatures. I own a 2012 vw Jetta. I first noticed this during the first snowfall we had. I cleared the vehicle of all snow and made sure that the wipers were not frozen to the windscreen. Getting back in the vehicle I went to turn the wipers on and they did not move. The relay inside of the car can be heard clicking, but the wipers do not move. I was forced to drive with extremely low visibility as I was not able to clear the incoming snow off of my windscreen. …”

NHTSA complaint #11060789, filed 2018-01, 94,000 miles

“I was traveling down the highway this afternoon going 70 MPH. All of a sudden, my mother and I heard a loud boom, it sounded like a gunshot. Glass from the sunroof suddenly covered us, the front seating area and the back seat. We were the only car in the highway, there was no evidence of any external object being thrown at my vehicle and the sunroof glass s pushed up, indicating that the explosion happened from inside the vehicle. I've read of several instances of this happening and feel this is a real safety hazard. …”

NHTSA complaint #10560141, filed 2014-01, 70,249 miles

Related service bulletins

Visibility (wipers, defrost, mirrors): other model years

YearComplaintsShare of year
202539%
202449%
202212%
202146%
202024%
2019265%
201753%
201621%
201542%
201482%
2013133%
2012245%
2011264%
2010142%
2009101%
200884%
200773%
2006244%
200573%
2004115%
2003215%
2002456%
20017111%
20007718%
19998123%
19984222%
19971630%
19961342%
19952612%
19941513%
1993424%
1992310%
1991723%
1990418%
1989621%
1988211%
1987422%
1986321%
198518%

Other parts of the 2012 Volkswagen Jetta

Electrical system
138 complaints
Other or unknown
107 complaints
Engine
84 complaints
Fuel system
80 complaints
Transmission and drivetrain
46 complaints
Steering
42 complaints
Brakes
37 complaints
Air bags
34 complaints
Vehicle speed control
14 complaints
Exterior lighting
13 complaints
Electronic stability control
10 complaints
Suspension
10 complaints

← All problems reported for the 2012 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology