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SuspensionPart report

2004 Volkswagen Jetta Suspension Problems

Complaints
3about this part
Share
1%of 231 total for the year
Median mileage
72,188miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the suspension of the 2004 Volkswagen Jetta, 1% of the 231 complaints for this model year. Where a mileage was given, the median is 72,188 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“I hit a pot hole with my 2004 vw Jetta tdi (I bought this car brand new and it has never been in an accident). When I turned the corner I heard a popping sound. Drove it to a nearby mechanic. The closet vw dealer is 70 miles away. The spring on the driver side was broken. The mechanic said that this is a manufactures defect as he has never seen a spring break like that. There was erosion in the spring. I still have the spring. Replaced at $347. Contacted the vw dealership. They first tried to brush me off saying they didn't see the pot hole etc. …”

NHTSA complaint #10318578, filed 2010-03, 92,000 miles

“I was driving home 50-55 MPH clear night smooth road I had not noticed any signs of my tire being low I have valve caps that show when tire air pressure is low and they all were green than I heard a loud noise and my car pulled to the left I pulled over and noticed my tire had completely separated at the sidewall leaving about 2-3 inches of tire on the rim and the rest was in one piece barley sitting on the rim the tire was made by nankang toursport 611 DOT 109n other numbers I found on the tire were 517 2306 z2c, n-2570-3l xr611 radial 195/65 r15 9ih m+s tubeless when the tire blew out and…”

NHTSA complaint #10205637, filed 2007-10, 52,376 miles

“Auto: 2004 Jetta gls 1.8t on 4/20/2005, the dealership riverbank motors in stamford ct had to retorque turbo to exh manifold bolts. Car was returned fixed. After road test. On 7/1 2005 the front end exhaust diconnected and had to be towed to the dealership becuase it was undrivable. All warrantied. After being told numerous stories and misscommunications the service dept informed us that this time the bolts were stripped and the entire turbo unit needed to be replaced. Brought the car back for the 2nd time since the bolts were only temporarily tightened. …”

NHTSA complaint #10127788, filed 2005-07

Suspension: other model years

YearComplaintsShare of year
202424%
202312%
202212%
202111%
202036%
2019173%
201743%
201611%
2015147%
201492%
2013143%
2012102%
201171%
2010132%
200961%
200821%
200752%
200671%
200552%
200431%
200361%
2002101%
2001102%
2000102%
1999123%
199895%
199759%
1995115%
199433%
199227%
199113%
1987211%
198518%

Other parts of the 2004 Volkswagen Jetta

Engine cooling
37 complaints
Fuel system
37 complaints
Electrical system
36 complaints
Transmission and drivetrain
35 complaints
Seats
22 complaints
Air bags
21 complaints
Brakes
12 complaints
Engine
11 complaints
Visibility (wipers, defrost, mirrors)
11 complaints
Exterior lighting
9 complaints
Body and structure
8 complaints
Other or unknown
7 complaints

← All problems reported for the 2004 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology