2019 Volkswagen Jetta Suspension Problems
- Complaints
- 17about this part
- Share
- 3%of 552 total for the year
- Median mileage
- 5,514miles
- Trend
- StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2019 Volkswagen Jetta, 3% of the 552 complaints for this model year. Where a mileage was given, the median is 5,514 miles. 2 of these say a crash was involved and 1 a fire, according to the filers. 2 recall campaigns on record are filed under a similar system.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I just purchased a 2019 Jetta r line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope vw will take action and do something about it. On top of that I lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear suspension over normal bump”
NHTSA complaint #11351944, filed 2020-08, 20,000 miles“I just purchased a 2019 Jetta r line and since day one I have a grinding noise coming from the transfer case or the transmission. It's always there at around 50km/per hour for about 2 sec. Like many others said it doesn't feel right for me. I hope vw will take action and do something about it. On top of that I lost all my radio presets and the screen has started to freeze. I also notice a knocking sound in the rear suspension over normal bumps.”
NHTSA complaint #11193574, filed 2019-04, 100 miles“Ive had the car about two or three weeks. The key struggles to turn when in the ignition, even when I have my foot on the brake. Sometimes it turns on just fine and sometimes the key absolutely refuses to turn when in the ignition switch. Its as if im putting the wrong key in there but I only have one vw so this is for sure the right key. The car squeaks extremely loud. Its a really loud screeching sound and it only happens when I reverse. Both things only happen every one out of 10 times or so.”
NHTSA complaint #11278915, filed 2019-11, 24,500 miles“I have a 2019 vw Jetta gli bought new from vw dealer. When you first start the car in the morning or after its been sitting, basically cold, it idles very rough. The whole car vibrates and shakes. After the car warms up this goes away. The ride of the car feels like there is no suspension. You feel every bump in the road. I have never gotten motion sick from a vehicle while driving. This car gives me motion sickness every time I drive it. I have had others drive the car and report the say thing. I have had passengers in the car and they can't believe how hard the ride is. …”
NHTSA complaint #11329999, filed 2020-06, 4,900 miles“Since day one car is shaking like a boat, when I drive it on a highway making it not stable. Brakes squeak and I see signs on the brake disk.I am with the original brakes. Car is shutting down when I park. When I switch again to drive, it is completely off from itself, key is inside and I have to turn the key off and then start the car again. Air condition is not working properly vw said they have better 8 zones air condition. I had oil lamp around 5000-6000 miles they said that the car should not have problems till 10 000 miles. I have problems accelerating, I am loosing power. …”
NHTSA complaint #11288963, filed 2019-12, 7,000 milesRelated recalls
- 19V188000Mar 6, 2019Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The…Covers: Volkswagen Jetta 2019, Golf 2015–2019, Golf Sportwagen 2017–2019 +1 more
- 18V904000Dec 19, 2018Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta…Covers: Volkswagen Jetta 2019, Atlas 2018–2019, Golf 2015
Related service bulletins
- 11026184Nov 18, 2025What is and what is not a leaking suspension strut.
- 11021372Jul 14, 2025How to identify and when to replace a leaking strut
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 2% |
| 2022 | 1 | 2% |
| 2021 | 1 | 1% |
| 2020 | 3 | 6% |
| 2019 | 17 | 3% |
| 2017 | 4 | 3% |
| 2016 | 1 | 1% |
| 2015 | 14 | 7% |
| 2014 | 9 | 2% |
| 2013 | 14 | 3% |
| 2012 | 10 | 2% |
| 2011 | 7 | 1% |
| 2010 | 13 | 2% |
| 2009 | 6 | 1% |
| 2008 | 2 | 1% |
| 2007 | 5 | 2% |
| 2006 | 7 | 1% |
| 2005 | 5 | 2% |
| 2004 | 3 | 1% |
| 2003 | 6 | 1% |
| 2002 | 10 | 1% |
| 2001 | 10 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 9 | 5% |
| 1997 | 5 | 9% |
| 1995 | 11 | 5% |
| 1994 | 3 | 3% |
| 1992 | 2 | 7% |
| 1991 | 1 | 3% |
| 1987 | 2 | 11% |
| 1985 | 1 | 8% |
Other parts of the 2019 Volkswagen Jetta
163 complaintsElectrical system
154 complaintsEngine
147 complaintsOther or unknown
95 complaintsBrakes
30 complaintsFuel system
29 complaintsExterior lighting
26 complaintsVisibility (wipers, defrost, mirrors)
26 complaintsBody and structure
23 complaintsAir bags
16 complaintsVehicle speed control
16 complaintsForward collision avoidance
12 complaints
← All problems reported for the 2019 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology