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SuspensionPart report

2014 Volkswagen Jetta Suspension Problems

Complaints
9about this part
Share
2%of 388 total for the year
Median mileage
24,504miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the suspension of the 2014 Volkswagen Jetta, 2% of the 388 complaints for this model year. Where a mileage was given, the median is 24,504 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“On june 21, 2020 while driving down a paved flat road my passenger side front coil spring snapped. I did not hit any bumps. The part was not rusty and did not show any signs of wear. I had the part replaced. Yesterday, august 3, 2020, the driver side front coil spontaneously snapped while backing out of a paved flat parking spot. Again there does not appear to be any rust, rot, or wear on the spring. The spot where each has broken is very clean.”

NHTSA complaint #11343127, filed 2020-08, 104,000 miles

“I have a 2014 gli autobahn with the paddle shifters and the sports mode option. Today I engaged the sports mode option and the vehicle's RPM were almost redlining but it will take awhile to feel the shifting on the trans. I am worried that this may be a problem to the trans on this vehicle. The second problem that I am having I believe is the suspension due to the smoothness of the vehicle is no longer their. I have not taken the vehicle to the dealership yet but will soon. Please advise if any others have complained about the same issues that I am having. Thanks.”

NHTSA complaint #10668518, filed 2014-12, 16,000 miles

“Driving down highway car pulls to the right. Steering is out of line even with alignment adjustments. Car is all over the road. Difficult to drive staright without swerving. Dangerous going around corners. Vehicle had been diagnosed several times. No warranty repairs were made due to costs.”

NHTSA complaint #10743960, filed 2015-07, 14,000 miles

“Front end making a banging noise. Local car shop tells me the front Driver side STRUT COIL SPRING is broken and flopping around. Car steers, and drives ok.WHAT IF IT HAD BLOWN MY TIRE when it busted???? Have never seen one of these springs break myself. There are more reports on the internet about this with VW’S. A recall was issued on the 2019 and newer for the rear springs. Any before that year must not count?????”

NHTSA complaint #11496307, filed 2022-12

“Upon pulling out of my driveway in the middle of June 2022, I noticed a piece of metal on the driveway, located near where the front passenger side tire would have been. Upon inspection, it appeared to be a piece of a suspension spring that had somehow broken off and was later confirmed to be true. I have retained the broken piece, which was about 1/2 the circle of the lowest rung of the spring, but do not have the rest of the spring (disposed of by the repair shop). Pictures are attached, as is a copy of the repair invoice. …”

NHTSA complaint #11472163, filed 2022-07

Related service bulletins

Suspension: other model years

YearComplaintsShare of year
202424%
202312%
202212%
202111%
202036%
2019173%
201743%
201611%
2015147%
201492%
2013143%
2012102%
201171%
2010132%
200961%
200821%
200752%
200671%
200552%
200431%
200361%
2002101%
2001102%
2000102%
1999123%
199895%
199759%
1995115%
199433%
199227%
199113%
1987211%
198518%

Other parts of the 2014 Volkswagen Jetta

Engine
108 complaints
Electrical system
94 complaints
Transmission and drivetrain
74 complaints
Other or unknown
72 complaints
Fuel system
42 complaints
Air bags
37 complaints
Exterior lighting
24 complaints
Brakes
18 complaints
Steering
17 complaints
Vehicle speed control
11 complaints
Electronic stability control
10 complaints
Visibility (wipers, defrost, mirrors)
8 complaints

← All problems reported for the 2014 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology