2020 Volkswagen Jetta Suspension Problems
- Complaints
- 3about this part
- Share
- 6%of 54 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the suspension of the 2020 Volkswagen Jetta, 6% of the 54 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The front strut spring broke. The dealer warned against driving it at all, since it could cut open the tire or damage other parts that would cause a lot of control. The vehicle is just past the three year warranty. But it is too new for aftermarket parts, so I had to replace it the same parts. The dealer said this is very common on this make/model and to expect these parts to consistently fail.”
NHTSA complaint #11567420, filed 2024-01“Rear left coil spring snapped mid driving, breaking off a 3 inch piece. Car now rattles when it goes over bumps. Upon looking under the car, the right rear coil spring is corroded and snapped as well.”
NHTSA complaint #11733888, filed 2026-04“On September 25th 2026, while driving my 2020 Volkswagen Jetta south on Route 12, the driver-front wheel completely separated from the vehicle while in motion. The vehicle suffered an immediate loss of structural control, and the undercarriage dropped directly onto the roadway, causing extensive mechanical, structural and body damage. A subsequent post-incident inspection by a certified Volkswagen dealership (NYE Volkswagen of Rome) revealed that the bolt holes on the wheel hub assembly were severely oblong, indicating that the lug bolts had loosened and backed out during operation. …”
NHTSA complaint #11770305, filed 2026-10Related service bulletins
- 11026184Nov 18, 2025What is and what is not a leaking suspension strut.
- 11021372Jul 14, 2025How to identify and when to replace a leaking strut
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 2% |
| 2022 | 1 | 2% |
| 2021 | 1 | 1% |
| 2020 | 3 | 6% |
| 2019 | 17 | 3% |
| 2017 | 4 | 3% |
| 2016 | 1 | 1% |
| 2015 | 14 | 7% |
| 2014 | 9 | 2% |
| 2013 | 14 | 3% |
| 2012 | 10 | 2% |
| 2011 | 7 | 1% |
| 2010 | 13 | 2% |
| 2009 | 6 | 1% |
| 2008 | 2 | 1% |
| 2007 | 5 | 2% |
| 2006 | 7 | 1% |
| 2005 | 5 | 2% |
| 2004 | 3 | 1% |
| 2003 | 6 | 1% |
| 2002 | 10 | 1% |
| 2001 | 10 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 9 | 5% |
| 1997 | 5 | 9% |
| 1995 | 11 | 5% |
| 1994 | 3 | 3% |
| 1992 | 2 | 7% |
| 1991 | 1 | 3% |
| 1987 | 2 | 11% |
| 1985 | 1 | 8% |
Other parts of the 2020 Volkswagen Jetta
17 complaintsOther or unknown
13 complaintsEngine
12 complaintsBrakes
7 complaintsTransmission and drivetrain
7 complaintsFuel system
5 complaintsSteering
4 complaintsVehicle speed control
3 complaintsAir bags
2 complaintsForward collision avoidance
2 complaintsBody and structure
2 complaintsVisibility (wipers, defrost, mirrors)
2 complaints
← All problems reported for the 2020 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology