2002 Volkswagen Jetta Suspension Problems
- Complaints
- 10about this part
- Share
- 1%of 702 total for the year
- Median mileage
- 79,750miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the suspension of the 2002 Volkswagen Jetta, 1% of the 702 complaints for this model year. Where a mileage was given, the median is 79,750 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased a 2002 vw in 2005. I had a car accident in dec '08. Shortly after the collision place repaired my car. The vehichle started misfiring and essentially wasn't drivable. The control arm bushing were replaced $800 (at the vw place) and the service dept said that they would check fluids in particular the transmission fluid. …”
NHTSA complaint #10259364, filed 2009-02, 87,000 miles“Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr) the final item that caused me to say I would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that I paid for) and replacement at 120,000 miles. I only had 92,000 miles. It will cost $5,000 to repair the engine. It is not cost effective to repair this car. It was a great car to drive but quality control is poor at best.”
NHTSA complaint #10170044, filed 2006-10, 92,000 miles“The torque arm sheared off. As a result, axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked. The vehicle was put in reverse and it started bucking and making a lot of noise. The vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly. Exhaust became loud.”
NHTSA complaint #10103191, filed 2004-12, 50,000 miles“I purchased the 2002 Volkswagen Jetta in august of 2006. The first set of repairs was on 3/2007 at 64,332 mi check engine light mulitple misfires: p0300, p0301, p0302, p0303, p0304 replaced ignition coils cost: $200.11 second repair took place in april of 2007 took car in for recall - replacement of brake light switch check engline light was back on - replaced temp. Sensor cost: $199.33 car was jerking into gear, downshifting hard and sluggish. …”
NHTSA complaint #10228140, filed 2008-05, 72,501 miles“Both front wheel bearings failed with less than 60,000 miles. Front right electric window fell into door at 65,000. Replaced spool and broken retention clips. Radio has failed 3 times and been replaced twice. Third time I had to reset fuse #42. Old parts are available.”
NHTSA complaint #10075430, filed 2004-06, 56,000 milesSuspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2024 | 2 | 4% |
| 2023 | 1 | 2% |
| 2022 | 1 | 2% |
| 2021 | 1 | 1% |
| 2020 | 3 | 6% |
| 2019 | 17 | 3% |
| 2017 | 4 | 3% |
| 2016 | 1 | 1% |
| 2015 | 14 | 7% |
| 2014 | 9 | 2% |
| 2013 | 14 | 3% |
| 2012 | 10 | 2% |
| 2011 | 7 | 1% |
| 2010 | 13 | 2% |
| 2009 | 6 | 1% |
| 2008 | 2 | 1% |
| 2007 | 5 | 2% |
| 2006 | 7 | 1% |
| 2005 | 5 | 2% |
| 2004 | 3 | 1% |
| 2003 | 6 | 1% |
| 2002 | 10 | 1% |
| 2001 | 10 | 2% |
| 2000 | 10 | 2% |
| 1999 | 12 | 3% |
| 1998 | 9 | 5% |
| 1997 | 5 | 9% |
| 1995 | 11 | 5% |
| 1994 | 3 | 3% |
| 1992 | 2 | 7% |
| 1991 | 1 | 3% |
| 1987 | 2 | 11% |
| 1985 | 1 | 8% |
Other parts of the 2002 Volkswagen Jetta
148 complaintsAir bags
108 complaintsEngine cooling
104 complaintsTransmission and drivetrain
103 complaintsSeats
101 complaintsBrakes
51 complaintsExterior lighting
50 complaintsVisibility (wipers, defrost, mirrors)
45 complaintsFuel system
22 complaintsBody and structure
19 complaintsEquipment
17 complaintsVehicle speed control
17 complaints
← All problems reported for the 2002 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology