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Exterior lightingPart report

2014 Volkswagen Jetta Exterior lighting Problems

Complaints
24about this part
Share
6%of 388 total for the year
Median mileage
55,500miles
Trend
FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.

NHTSA recorded 24 complaints about the exterior lighting of the 2014 Volkswagen Jetta, 6% of the 388 complaints for this model year. Where a mileage was given, the median is 55,500 miles.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The passenger side low beam went out. I replaced the bulb and it still didn't work. Then the driver's side low beam went out too. I tried replacing both bulbs at once, it didn't work. Then I checked the fuses, both under the hood and under the dash. The fuses are good. The high beams are good, the running lights, break lights and turn single lights are good. Just the low beams.”

NHTSA complaint #11180663, filed 2019-02, 37,500 miles

“My headlights going of yesterday when I turn on I have to drive back home on dark road! This was very dissapointed situation since the dealer sell this car to me as a certified vehicle, also my car vibrates everytime that I breaking on the road that star happening right after I take the car oout of the dealer!”

NHTSA complaint #10967718, filed 2017-03, 80 miles

“The low beams keep burning out. I replaced them and they worked fine. Last time I went to replace the passenger side low beam the bulb wasn't burned out. Changed it out anyway but the passenger side lowbeam still won't come on. I've changed the bulbs 4 times in this car already.”

NHTSA complaint #10915579, filed 2016-10, 60,000 miles

“Headlights stopped working on dim. Then tailights went out. We've had the car 2 1/2 years and this is second time the headlights have went out like this. When the headlights went out, the bluetooth also wasn't working the way it had previously. Also, the windows will sometimes not respond properly. They will go the opposite way that I am directing it to do. (push for up and it goes down, for example). These incidences happen both when vehicle is moving and stationary.”

NHTSA complaint #11210292, filed 2019-05, 70,000 miles

“When driving one evening, I noticed both low beams not providing light. My high beams work so I drove with them as to not drive in the dark. I was unable to see traveling on a highway at 65 MPH. I had to use my high beams even with on coming traffic causing a safety issue for them also. When low beams are turned on, only a small light that does not prove any llight to see is on. I noticed this while driving. I have attached pictures of the all three light positions; day, low, and high.”

NHTSA complaint #11089253, filed 2018-04, 66,000 miles

Related service bulletins

Exterior lighting: other model years

YearComplaintsShare of year
2026117%
202513%
202212%
202111%
2019265%
201753%
201632%
201553%
2014246%
2013173%
2012133%
2011417%
2010192%
2009243%
200853%
200784%
2006326%
2005146%
200494%
2003286%
2002507%
20018012%
2000348%
1999175%
199874%
199573%
199316%
198815%

Other parts of the 2014 Volkswagen Jetta

Engine
108 complaints
Electrical system
94 complaints
Transmission and drivetrain
74 complaints
Other or unknown
72 complaints
Fuel system
42 complaints
Air bags
37 complaints
Brakes
18 complaints
Steering
17 complaints
Vehicle speed control
11 complaints
Electronic stability control
10 complaints
Suspension
9 complaints
Visibility (wipers, defrost, mirrors)
8 complaints

← All problems reported for the 2014 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology