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Forward collision avoidancePart report

2021 Volkswagen Jetta Forward collision avoidance Problems

Complaints
9about this part
Share
13%of 70 total for the year
Median mileage
14,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 9 complaints about the forward collision avoidance of the 2021 Volkswagen Jetta, 13% of the 70 complaints for this model year. Where a mileage was given, the median is 14,000 miles. 1 of these say a crash was involved, according to the filers.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“There is a known issue released by Volkswagen that certain model years of their vehicles are eligible for a limited extended warranty regarding the clock spring. In their release announcement VWP-18-11 on April 27, 2023, they specifically mentioned vehicle year model 2010 to 2022 qualifies for U37 Warranty key if the issue exists. However, my 2021 Volkswagen Jetta is excluded from this because they told me there is no identified issue as of now. …”

NHTSA complaint #11766739, filed 2026-09

“Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. Once I applied the brake, the pedal went to the floor with total brake system loss. The vehicle was towed to Armstrong Volkswagen in Gladstone, Oregon. The dealer found the rear passenger side brake like had ruptured due to it rubbing on the fuel filler neck shield. …”

NHTSA complaint #11583517, filed 2024-04

“The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impressed by how quickly and effectively the car stopped, we are concerned that the car may have deemed the steel plate to be another car or other road hazard. Had the person behind us been traveling too closely or at a higher speed, we could have been rear-ended. …”

NHTSA complaint #11469540, filed 2022-06

“The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control intermittently deactivated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was approximately 14,000.”

NHTSA complaint #11486771, filed 2022-09, 14,000 miles

“Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in shop for all of these problems and nothing has been fixed. New radio installed but it still shuts down whenever. Every repair they have done has only damaged more parts of the car.”

NHTSA complaint #11504172, filed 2023-01

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2026233%
2025722%
202449%
2023512%
2022921%
2021913%
202024%
2019122%
201732%
201532%
201410%
201151%
201020%
200930%

Other parts of the 2021 Volkswagen Jetta

Brakes
26 complaints
Electrical system
13 complaints
Other or unknown
11 complaints
Fuel system
10 complaints
Air bags
5 complaints
Engine
5 complaints
Lane departure
4 complaints
Visibility (wipers, defrost, mirrors)
4 complaints
Seat belts
3 complaints
Steering
3 complaints
Transmission and drivetrain
2 complaints
Back-over prevention (rear camera)
1 complaints

← All problems reported for the 2021 Volkswagen Jetta

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology