2021 Volkswagen Jetta Forward collision avoidance Problems
- Complaints
- 9about this part
- Share
- 13%of 70 total for the year
- Median mileage
- 14,000miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 9 complaints about the forward collision avoidance of the 2021 Volkswagen Jetta, 13% of the 70 complaints for this model year. Where a mileage was given, the median is 14,000 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“There is a known issue released by Volkswagen that certain model years of their vehicles are eligible for a limited extended warranty regarding the clock spring. In their release announcement VWP-18-11 on April 27, 2023, they specifically mentioned vehicle year model 2010 to 2022 qualifies for U37 Warranty key if the issue exists. However, my 2021 Volkswagen Jetta is excluded from this because they told me there is no identified issue as of now. …”
NHTSA complaint #11766739, filed 2026-09“Upon backing out of a parking spot a vehicle approached at a fast rate of speed. The rear cross-path sensor and emergency braking activated. This action caused the brake line to rupture and the brakes failed on the vehicle. I resumed reversing out of the parking spot and put the vehicle into Drive. Once I applied the brake, the pedal went to the floor with total brake system loss. The vehicle was towed to Armstrong Volkswagen in Gladstone, Oregon. The dealer found the rear passenger side brake like had ruptured due to it rubbing on the fuel filler neck shield. …”
NHTSA complaint #11583517, filed 2024-04“The car suddenly warned and stopped abruptly while we were traveling over a steel plate on the road. There were no other hazards in the road and no other cars in front of us in our lane (there were cars oncoming in the opposite traffic lane, but none had crossed over into ours). While we were impressed by how quickly and effectively the car stopped, we are concerned that the car may have deemed the steel plate to be another car or other road hazard. Had the person behind us been traveling too closely or at a higher speed, we could have been rear-ended. …”
NHTSA complaint #11469540, filed 2022-06“The contact owns a 2021 Volkswagen Jetta. The contact stated that while driving at various speeds, the cruise control intermittently deactivated. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to the dealer for assistance. The failure mileage was approximately 14,000.”
NHTSA complaint #11486771, filed 2022-09, 14,000 miles“Bad bearing in left front wheel. Radio shuts down anytime even when reverse camera is active. Front collision warning and auto braking for clear road, no obstruction. Smog warning override when check engine light for fuel system delivery done by mechanic at Flow VW of Greensboro NC. Car has been in shop for all of these problems and nothing has been fixed. New radio installed but it still shuts down whenever. Every repair they have done has only damaged more parts of the car.”
NHTSA complaint #11504172, filed 2023-01Related service bulletins
- 11030842Mar 25, 2026customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
- 11001522May 15, 2024These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001494May 15, 2024These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 10226547Nov 16, 2022ACC Calibration Process
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 7 | 22% |
| 2024 | 4 | 9% |
| 2023 | 5 | 12% |
| 2022 | 9 | 21% |
| 2021 | 9 | 13% |
| 2020 | 2 | 4% |
| 2019 | 12 | 2% |
| 2017 | 3 | 2% |
| 2015 | 3 | 2% |
| 2014 | 1 | 0% |
| 2011 | 5 | 1% |
| 2010 | 2 | 0% |
| 2009 | 3 | 0% |
Other parts of the 2021 Volkswagen Jetta
26 complaintsElectrical system
13 complaintsOther or unknown
11 complaintsFuel system
10 complaintsAir bags
5 complaintsEngine
5 complaintsLane departure
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSeat belts
3 complaintsSteering
3 complaintsTransmission and drivetrain
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2021 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology