2021 Volkswagen Jetta Brakes Problems
- Complaints
- 26about this part
- Share
- 37%of 70 total for the year
- Median mileage
- 14,469miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 26 complaints about the brakes of the 2021 Volkswagen Jetta, 37% of the 70 complaints for this model year. Where a mileage was given, the median is 14,469 miles. 1 of these say a crash was involved, according to the filers.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I purchased my Volkswagen Jetta July 2021. I had been getting my car serviced ever since at the dealership in Orange Park for routine maintenance, repairs, and recalls. There were times when I brought the vehicle to the dealership and the check engine light was on but they said nothing was wrong. I continue to complain about a noise coming from my trunk but again I was informed that nothing was wrong. …”
NHTSA complaint #11510974, filed 2023-03“I do not feel safe with my Vehicle. I purchased new and at 16,550 Miles it needed new rear rotors and pads. Again at 38417 it needed new rotors and pads. I drive the car softly and am not heavy on the brakes. This seems to be a known issue and the dealership says I should be prepared to replace rotors and pads this frequently. It was only 1.5 years until the 2nd pad/rotor change. Not only do I not feel safe, that is a financial hardship.”
NHTSA complaint #11557047, filed 2023-11“I purchased my vehicle brand new from VW. My vehicle only has just over 33,000 miles on it. After hearing a grinding noise in the rear brakes I took it to Les Shwab to have the brakes inspected along with a tire rotation. After a short time waiting they told me that the rear brakes were metal on metal and the front were just fine. I asked how the rear brakes could go out so soon when the front brakes are the ones that normally wear out so quickly. They had planned to replace the pads and rotors on the rear of the vehicle. …”
NHTSA complaint #11569006, filed 2024-01“On steep hills the car automatically holds the brake for a predetermined amount of time, I believe 2.5 to 3 sec. I have a manual transmission car and when its time to move the brake assist won't release no matter what until the time interval is satisfied. The problem this creates is a stall issue. Its hard to coordinate when to depress the clutch and give gas. Too early and you lead to premature clutch wear or clutch overheating. Too late and the car stalls and you have to restart it. This is very because now you have to restart the car and can cause an accident.”
NHTSA complaint #11676370, filed 2025-07“I replaced the rear brakes on this vehicle at 16,000 miles due to them prematurely wearing out and the were covered under an extended warranty due to known issue. I took the vehicle in for an oil change at 28,871 miles and was told the rear brakes were down to 2mm and needed to be changed as well as the rotors. This is only 12,000 miles since the last rear brake change and when I had the brake pads inspected at 23,000 miles they were fine. It appears there is a major defect in the rear brakes of the VW jetta since the front brake pads are fine. …”
NHTSA complaint #11579040, filed 2024-03Related service bulletins
- 11036878Aug 27, 2026Repair or Replace Information
- 11026177Nov 6, 2025Warranty Instruction and guidance
- 11026174Nov 3, 2025Alignment sheet submission.
- 11018936May 1, 2025Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
- 11016584Mar 12, 2025Brake Repair or Replacement Information
- 11014958Feb 5, 2025The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.
- 10245621Nov 16, 2023This Document was revised to include additional model years
- 10239659Jul 13, 2023Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
- 10239637Jul 13, 2023Brake repair or replacement instruction.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 6% |
| 2024 | 13 | 28% |
| 2023 | 11 | 26% |
| 2022 | 12 | 28% |
| 2021 | 26 | 37% |
| 2020 | 7 | 13% |
| 2019 | 30 | 5% |
| 2018 | 1 | 3% |
| 2017 | 15 | 9% |
| 2016 | 23 | 14% |
| 2015 | 19 | 10% |
| 2014 | 18 | 5% |
| 2013 | 22 | 4% |
| 2012 | 37 | 7% |
| 2011 | 28 | 5% |
| 2010 | 55 | 6% |
| 2009 | 205 | 23% |
| 2008 | 23 | 12% |
| 2007 | 44 | 22% |
| 2006 | 30 | 5% |
| 2005 | 14 | 6% |
| 2004 | 12 | 5% |
| 2003 | 22 | 5% |
| 2002 | 51 | 7% |
| 2001 | 77 | 12% |
| 2000 | 45 | 10% |
| 1999 | 31 | 9% |
| 1998 | 11 | 6% |
| 1997 | 2 | 4% |
| 1996 | 2 | 6% |
| 1995 | 23 | 10% |
| 1994 | 9 | 8% |
| 1993 | 1 | 6% |
| 1992 | 2 | 7% |
| 1991 | 2 | 6% |
| 1990 | 2 | 9% |
| 1988 | 3 | 16% |
| 1987 | 1 | 6% |
| 1986 | 1 | 7% |
| 1985 | 3 | 23% |
Other parts of the 2021 Volkswagen Jetta
13 complaintsOther or unknown
11 complaintsFuel system
10 complaintsForward collision avoidance
9 complaintsAir bags
5 complaintsEngine
5 complaintsLane departure
4 complaintsVisibility (wipers, defrost, mirrors)
4 complaintsSeat belts
3 complaintsSteering
3 complaintsTransmission and drivetrain
2 complaintsBack-over prevention (rear camera)
1 complaints
← All problems reported for the 2021 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology