2023 Volkswagen Jetta Brakes Problems
- Complaints
- 11about this part
- Share
- 26%of 43 total for the year
- Median mileage
- 20,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 11 complaints about the brakes of the 2023 Volkswagen Jetta, 26% of the 43 complaints for this model year. Where a mileage was given, the median is 20,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not replace until the brakes at 2mm and the warranty will expire next month and I will end up paying for it out of my pocket.”
NHTSA complaint #11653789, filed 2025-04“A few weeks after purchasing my car, my brakes started to squeak. I went to the dealership to get them fixed and they told me that they didn’t see anything wrong with the brakes. All they did was clean the brakes because they said they weren’t ready to be replaced. This did not fix the issue and my brakes started to squeak again that same day. I went to the dealership again a couple months ago for the same issue. I showed the lady a video of what my brakes sound like while I’m driving to showcase how irregular the squeaking sounds. …”
NHTSA complaint #11652199, filed 2025-04“I have 20,000 on my 2023 Jetta and have had to have the breaks and rotors replaced twice (at both by 10K and 20K service) at the last service the service technician stated that they are seeing this on both the 2023 Jetta and Taos and they have not figured out why they are going through the breaks and rotors like this. While I am still under warrantee this is not a problem cost wise, but how do I know that my breaks are going to function properly when I need them if rotors and pads are having to be replaced so often, should they be checked every 5K miles. …”
NHTSA complaint #11571933, filed 2024-02“I would like to report a safety issue with my wife’s new 2023 VW Jetta sedan with standard transmission. It has a hill hold feature that clamps the brakes on for approximately three seconds after you remove your foot from the brake pedal, if you are on a hill. Three seconds is way too long and often causes the following: you see an opening to pull into traffic, move your foot to the accelerator and start letting the clutch out. The car stalls, leaving you in the middle of the road with the electronic parking brake now applied where it was not before. This is very dangerous. …”
NHTSA complaint #11530613, filed 2023-07“The contact owns a 2023 Volkswagen Jetta. The contact stated that while his son was driving at an undisclosed speed, he heard an abnormal squeaking sound coming from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the rear brake pads and rotors. The contact was informed that the rear brake pads and rotors needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: VWP-22-18. …”
NHTSA complaint #11559572, filed 2023-12, 20,000 milesRelated service bulletins
- 11036878Aug 27, 2026Repair or Replace Information
- 11036877Aug 27, 2026Brake rotor resurfacing
- 11026177Nov 6, 2025Warranty Instruction and guidance
- 11026176Nov 4, 2025Identify and resurfacing brake rotors.
- 11026174Nov 3, 2025Alignment sheet submission.
- 11018936May 1, 2025Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
- 11017580Apr 22, 2025Warranty brake rotor machining is allowed between 6 and 12 months or 6,000 and 12,000 miles
- 11016584Mar 12, 2025Brake Repair or Replacement Information
- 11014958Feb 5, 2025The Rear Brake Pad Limited Warranty Extension has been revised to include model year 2025 for Certain Volkswagen Jetta and Certain Volkswagen Taos vehicles.
Brakes: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 2 | 6% |
| 2024 | 13 | 28% |
| 2023 | 11 | 26% |
| 2022 | 12 | 28% |
| 2021 | 26 | 37% |
| 2020 | 7 | 13% |
| 2019 | 30 | 5% |
| 2018 | 1 | 3% |
| 2017 | 15 | 9% |
| 2016 | 23 | 14% |
| 2015 | 19 | 10% |
| 2014 | 18 | 5% |
| 2013 | 22 | 4% |
| 2012 | 37 | 7% |
| 2011 | 28 | 5% |
| 2010 | 55 | 6% |
| 2009 | 205 | 23% |
| 2008 | 23 | 12% |
| 2007 | 44 | 22% |
| 2006 | 30 | 5% |
| 2005 | 14 | 6% |
| 2004 | 12 | 5% |
| 2003 | 22 | 5% |
| 2002 | 51 | 7% |
| 2001 | 77 | 12% |
| 2000 | 45 | 10% |
| 1999 | 31 | 9% |
| 1998 | 11 | 6% |
| 1997 | 2 | 4% |
| 1996 | 2 | 6% |
| 1995 | 23 | 10% |
| 1994 | 9 | 8% |
| 1993 | 1 | 6% |
| 1992 | 2 | 7% |
| 1991 | 2 | 6% |
| 1990 | 2 | 9% |
| 1988 | 3 | 16% |
| 1987 | 1 | 6% |
| 1986 | 1 | 7% |
| 1985 | 3 | 23% |
Other parts of the 2023 Volkswagen Jetta
11 complaintsOther or unknown
10 complaintsElectrical system
9 complaintsForward collision avoidance
5 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsLane departure
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Nov 1, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology