2023 Volkswagen Jetta Electrical system Problems
- Complaints
- 9about this part
- Share
- 21%of 43 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 9 complaints about the electrical system of the 2023 Volkswagen Jetta, 21% of the 43 complaints for this model year.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes or 8 miles. When taken to get serviced I was told it was due to freezing from the cold weather and the latch couldn’t latch. This not only confused me because I’ve never had that issue with any vehicle but the vehicle also did not show a warning of it earlier. This was extremely scary due to the fact I had a passenger in the vehicle at the time who could have been injured or someone else could have.”
NHTSA complaint #11572022, filed 2024-02“Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 911 services to be called in case of an accident. This module failed in September and now it failed again in January. The cruise control also sometimes doesn't work and the front assistance sensor doesn't seem to always work as indicated in the screenshots.”
NHTSA complaint #11569918, filed 2024-02“After parking the car one day the remote app functions stopped working. The next morning, a scary warning came on the dash stating: SOS Error: Emergency Call Function! Service Vehicle! It also blocks off many functional areas of other dash display and the error will not go away. The bluetooth in the car no longer works and the post-crash and SOS emergency calling are disabled.”
NHTSA complaint #11552197, filed 2023-10“The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle.”
NHTSA complaint #11736502, filed 2026-05“The SOS Module has failed three times over 24 months of ownership. Each time, the dealer replaced the module and the faults comes back. This failure means I cannot contact VW for help in case of accident or breakdown. Part number: SWA-035-283-D”
NHTSA complaint #11675004, filed 2025-07Related service bulletins
- 11036886Aug 14, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the…
- 11035772Jul 15, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the…
- 11030829Mar 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct…
- 11028490Jan 6, 2026This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct a…
- 11027254Dec 8, 2025Diagnosis for Excessive Current Draw.
- 11026186Nov 20, 2025A "How To" activate Car Net® 2.0 - Emergency Call Module and Communication Unit -J949-Vehicle is Offline (Not Connected)
- 11026188Nov 18, 2025This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11025441Oct 30, 2025Replace steering wheel cover.
- 11025427Oct 21, 2025Blank Screen, soft reset MIB instruction
- 11022722Aug 27, 2025Activation
Electrical system: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 3 | 50% |
| 2025 | 3 | 9% |
| 2024 | 7 | 15% |
| 2023 | 9 | 21% |
| 2022 | 10 | 23% |
| 2021 | 13 | 19% |
| 2020 | 17 | 31% |
| 2019 | 154 | 28% |
| 2018 | 3 | 9% |
| 2017 | 33 | 21% |
| 2016 | 36 | 22% |
| 2015 | 49 | 25% |
| 2014 | 94 | 24% |
| 2013 | 148 | 29% |
| 2012 | 138 | 28% |
| 2011 | 186 | 31% |
| 2010 | 233 | 27% |
| 2009 | 107 | 12% |
| 2008 | 42 | 22% |
| 2007 | 45 | 22% |
| 2006 | 112 | 19% |
| 2005 | 48 | 19% |
| 2004 | 36 | 16% |
| 2003 | 97 | 21% |
| 2002 | 148 | 21% |
| 2001 | 117 | 18% |
| 2000 | 60 | 14% |
| 1999 | 44 | 13% |
| 1998 | 41 | 21% |
| 1997 | 17 | 31% |
| 1996 | 4 | 13% |
| 1995 | 45 | 20% |
| 1994 | 24 | 21% |
| 1993 | 2 | 12% |
| 1992 | 6 | 20% |
| 1991 | 4 | 13% |
| 1990 | 4 | 18% |
| 1988 | 1 | 5% |
| 1987 | 2 | 11% |
| 1986 | 1 | 7% |
| 1985 | 1 | 8% |
Other parts of the 2023 Volkswagen Jetta
11 complaintsEngine
11 complaintsOther or unknown
10 complaintsForward collision avoidance
5 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsLane departure
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology