2023 Volkswagen Jetta Problems
Compared with other Volkswagen Jetta years
Fewer complaints than typical for this model
0/100 0.2× a typical year · 50 = typical
- Complaint rate is 0.2× that of a typical Volkswagen Jetta year, weighted for crashes, fires, injuries, recalls and mileage, and allowing for the era and for how long each year has had to collect complaints.
- 33 of its 43 complaints were filed by the end of 2025.
- Most reported part: Brakes (11 complaints, median 20,000 mi).
Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated
- Complaints
- 43filed with NHTSA
- Median mileage
- 11,000miles, 4 complaints with mileage
- Recalls
- 0campaigns on record
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
- NHTSA crash rating
- 5 / 5stars overall, 2 rated versions
- EPA fuel economy
- 34 mpgcombined, 1.5L 4-cyl FWD · 29 city / 42 hwy
Sources: NHTSA records for the 2023 Volkswagen Jetta (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error
NHTSA recorded 43 consumer complaints for the 2023 Volkswagen Jetta. The part named most often is brakes, with 11 complaints (26% of the total), followed by engine (11) and other or unknown (10). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,000 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 0 recall campaigns and 348 technical service bulletins for this model year. Brakes complaints overlap with 16 technical service bulletins filed under the same part. Engine complaints overlap with 55 technical service bulletins filed under the same part. Compared with the other 15 Volkswagen Jetta model years that have at least 25 complaints and are old enough to compare, this one scores 0 out of 100, where 50 is a typical year for the model (fewer complaints than typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.
Which parts are reported most
Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.
- Brakes11 26%
- Engine11 26%
- Other or unknown10 23%
- Electrical system9 21%
- Fuel system3 7.0%
- Vehicle speed control3 7.0%
- Lane departure2 4.7%
- Air bags1 2.3%
Also reported: Back-over prevention (rear camera) (1), Engine cooling (1), Steering (1), Body and structure (1), Suspension (1).
Example complaints
Brakes: “Rear brakes worn prematurely with only 16k miles on a brand new purchased 2023 VW Jetta. Dealer said, VW will not replace until the brakes at 2mm and the warranty will expire next month and I will end up paying for it out of my pocket.”
NHTSA complaint #11653789, filed 2025-04Engine: “About 6 months after I bought my car the check engine light came on, took to vw still under Warranty. And they said it was just a harness on sale about 4 months later, it came back on and they kept my car for a week. And when I got my car back about 2 to 3 weeks later, it came back on again, and they cound't figure it out and said its something wrong with the emmission and now it's back on so I don't know what's wrong with it, I took it to a different shop and they said they couldn't read the codes and I have to take it to Volkswagen dealership. Car is new and fail emmission.”
NHTSA complaint #11734976, filed 2026-04Other or unknown: “The control unit for the Emergency SOS button and car microphone has failed and needed replacement multiple times in my car. My Volkswagen dealership has replaced the unit several times, and each time it fails after replacement. My safety is put at risk because I am unable to use the Emergency SOS function if necessary. The problem has been confirmed by my Volkswagen dealer several times, each time the issue was repaired. After the part fails, a warning light and message appears stating that there is an issue with the Emergency SOS system.”
NHTSA complaint #11731172, filed 2026-04Electrical system: “When driving roughly 75mph on the interstate the passenger door opened on its own. No warning was shown for 10 minutes or 8 miles. When taken to get serviced I was told it was due to freezing from the cold weather and the latch couldn’t latch. This not only confused me because I’ve never had that issue with any vehicle but the vehicle also did not show a warning of it earlier. This was extremely scary due to the fact I had a passenger in the vehicle at the time who could have been injured or someone else could have.”
NHTSA complaint #11572022, filed 2024-02Mileage when problems were reported
100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 2,000 and 20,000 miles.
Complaints by year filed
This model year is less than 4 years old, so a trend is not meaningful yet.
Crash test ratings
NHTSA's 5-Star Safety Ratings for the 2023 Volkswagen Jetta. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.
| Version | Overall | Frontal | Side | Side pole | Rollover |
|---|---|---|---|---|---|
| Jetta · sedan FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 13.0% risk |
| Jetta GLI · sedan FWD | ★★★★★ | 4 / 4 | 5 | 5 | 4 · 133.0% risk |
Driver aids listed by NHTSA for the 2023 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking standard.
Neighbouring years: 2022: same overall rating; 2024: same overall rating. A redesign between years can change both the car and the test.
Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.
Fuel economy and running cost
EPA ratings for each 2023 Volkswagen Jetta version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving).
| Version | Engine | Transmission | City | Hwy | Comb. | Fuel / yr |
|---|---|---|---|---|---|---|
| Jetta FWD | 1.5L 4-cyl | 8-speed automatic | 31 | 41 | 35 | $1,900 |
| Jetta FWD | 1.5L 4-cyl | 6-speed manual | 29 | 42 | 34 | $1,950 |
| Jetta Sport/SE/SEL FWD | 1.5L 4-cyl | 8-speed automatic | 29 | 40 | 33 | $2,050 |
Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.
Recalls and investigations
NHTSA lists no recall campaigns for the 2023 Volkswagen Jetta in the data used here. A recall can apply to some vehicles of a model year and not others, so check a specific vehicle by VIN at nhtsa.gov/recalls.
Technical service bulletins
TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 348 on record; the latest 10 are shown.
- 11038147Sep 30, 2026Engine. Update ECM Control Module Programming
- 11038146Sep 17, 2026Engine. Suggested fuel additive
- 11038145Sep 17, 2026Lane departure. Heat Sensative Trouble Shooting Explanation.
- 11038144Sep 10, 2026Other or unknown. Remove Key FOB battery for 20 seconds to restore proper operation.
- 11038143Sep 9, 2026Other or unknown. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
- 11038142Sep 7, 2026Other or unknown. This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a…
- 11038141Sep 3, 2026Other or unknown. This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a…
- 11038140Sep 3, 2026Other or unknown. This OTA update provides improvements to connectivity stability and OCU module diagnostics, which will reduce OCU module replacements due to false DTC detection. This software update is also a…
- 11036878Aug 27, 2026Brakes. Repair or Replace Information
- 11036877Aug 27, 2026Brakes. Brake rotor resurfacing
Other model years of the Volkswagen Jetta
| Year | Complaints | Median mi | Recalls | Crash ★ | MPG | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|---|
| 2026 | 6 | 300 | 1 | 5 | 34 | — | Too new |
| 2025 | 32 | — | 2 | 5 | 33 | Too new to compare | Too new |
| 2024 | 46 | 15,000 | 0 | 5 | 34 | Too new to compare | Too new |
| 2023 | 43 | 11,000 | 0 | 5 | 34 | 0 · Fewer | Too new |
| 2022 | 43 | 3,250 | 1 | 5 | 34 | 0 · Fewer | Rising |
| 2021 | 70 | 9,000 | 4 | 5 | 33 | 29 · Fewer | Rising |
| 2020 | 54 | 6,951 | 6 | 5 | 34 | 30 · Fewer | Stable |
| 2019 | 551 | 4,700 | 11 | 5 | 34 | 100 · More | Rising |
| 2018 | 32 | 40,000 | 2 | 5 | 32 | 0 · Fewer | Rising |
| 2017 | 160 | 36,950 | 6 | 5 | 29 | 51 · Typical | Stable |
| 2016 | 162 | 42,731 | 4 | 5 | 29 | 37 · Typical | Falling |
| 2015 | 194 | 42,000 | 7 | 5 | 28 | 49 · Typical | Falling |
| 2014 | 388 | 55,000 | 4 | 5 | 28 | 62 · Typical | Falling |
| 2013 | 518 | 56,000 | 4 | 4 | 26 | 67 · More | Falling |
| 2012 | 500 | 55,412 | 5 | 4 | 26 | 87 · More | Falling |
| 2011 | 607 | 50,000 | 7 | 4 | 27 | 100 · More | Falling |
| 2010 | 852 | 53,939 | 4 | — | 25 | 100 · More | Falling |
| 2009 | 889 | 60,150 | 6 | — | 25 | 100 · More | Falling |
| 2008 | 188 | 58,000 | 4 | — | 24 | 40 · Typical | Falling |
| 2007 | 201 | 53,661 | 4 | — | 24 | Not compared (before 2008) | Falling |
| 2006 | 580 | 71,491 | 4 | — | 24 | Not compared (before 2008) | Falling |
| 2005 | 248 | 71,207 | 4 | — | 23 | Not compared (before 2008) | Falling |
| 2004 | 231 | 66,000 | 2 | — | 24 | Not compared (before 2008) | Rising |
| 2003 | 456 | 56,000 | 2 | — | 23 | Not compared (before 2008) | Falling |
| 2002 | 702 | 52,000 | 5 | — | 22 | Not compared (before 2008) | Rising |
| 2001 | 668 | 50,000 | 6 | — | 22 | Not compared (before 2008) | Falling |
| 2000 | 439 | 64,400 | 4 | — | 22 | Not compared (before 2008) | Stable |
| 1999 | 349 | 72,000 | 6 | — | 22 | Not compared (before 2008) | Stable |
| 1998 | 192 | 81,282 | 2 | — | 22 | Not compared (before 2008) | Rising |
| 1997 | 54 | 78,000 | 1 | — | 22 | Not compared (before 2008) | Stable |
| 1996 | 31 | 95,000 | 1 | — | 22 | Not compared (before 2008) | Stable |
| 1995 | 220 | 112,984 | 4 | — | 22 | Not compared (before 2008) | Stable |
| 1994 | 117 | 91,800 | 5 | — | 21 | Not compared (before 2008) | Stable |
| 1993 | 17 | 170,000 | 4 | — | 22 | — | Stable |
| 1992 | 30 | 119,646 | 2 | — | 23 | Not compared (before 2008) | Stable |
| 1991 | 31 | 117,000 | 5 | — | 23 | Not compared (before 2008) | Stable |
| 1990 | 22 | 125,000 | 5 | — | 23 | — | Stable |
| 1989 | 28 | — | 4 | — | 22 | Not compared (before 2008) | Stable |
| 1988 | 19 | — | 7 | — | 23 | — | Stable |
| 1987 | 18 | — | 3 | — | 23 | — | Stable |
| 1986 | 14 | 97,869 | 2 | — | 25 | — | Not enough data |
| 1985 | 13 | — | 3 | — | 25 | — | Not enough data |
All Volkswagen Jetta model years · Best and worst years by complaints
Frequently asked questions
How many NHTSA complaints does the 2023 Volkswagen Jetta have?
NHTSA recorded 43 consumer complaints for the 2023 Volkswagen Jetta as of Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
What part of the 2023 Volkswagen Jetta is reported most often?
Brakes is named most often, in 11 complaints (26% of the total), followed by engine with 11.
Has the 2023 Volkswagen Jetta been recalled?
NHTSA lists no recall campaigns for this model year in the data used here. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.
How did the 2023 Volkswagen Jetta do in NHTSA crash tests?
NHTSA's 5-Star Safety Ratings give the 2023 Volkswagen Jetta 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.
What gas mileage does the 2023 Volkswagen Jetta get?
The EPA rates the 2023 Volkswagen Jetta (Jetta, 1.5L 4-cyl) at 34 mpg combined, 29 city and 42 highway, with an estimated annual fuel cost of $1,950 at 15,000 miles a year. Other engine and drive versions are rated differently.
At what mileage are problems with the 2023 Volkswagen Jetta reported?
Among the 4 complaints that include a mileage, the median is 11,000 miles and the middle half falls between 2,000 and 20,000 miles; 100% were filed for vehicles with under 50,000 miles.
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).
Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.