2023 Volkswagen Jetta Forward collision avoidance Problems
- Complaints
- 5about this part
- Share
- 12%of 43 total for the year
- Median mileage
- 25miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 5 complaints about the forward collision avoidance of the 2023 Volkswagen Jetta, 12% of the 43 complaints for this model year. Where a mileage was given, the median is 25 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“3 times in the past year, the automated braking activated with no other cars in front of me. Luckily, the cars behind me we following at a large distance and it was on a slower road around 50mph”
NHTSA complaint #11597775, filed 2024-06“The contact owns a 2023 Volkswagen Jetta. The contact stated while driving 25 MPH in traffic, the Forward Collision Avoidance system activated, causing the vehicle to slow down and the Forward Collision Avoidance warning light illuminated. The dealer was contacted and stated that the vehicle needed to be diagnose. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25.”
NHTSA complaint #11524885, filed 2023-06, 25 miles“Car has multiple electrical issues that can affect the safety of driving. OCU Module is the main one which allows for 911 services to be called in case of an accident. This module failed in September and now it failed again in January. The cruise control also sometimes doesn't work and the front assistance sensor doesn't seem to always work as indicated in the screenshots.”
NHTSA complaint #11569918, filed 2024-02“Adaptive Cruise control stops working suddenly with message Travel Assist currently not available . Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesn’t show up for days but sometimes shows many times within hours. Happens usually on long drives. Once it occurs, it happens multiple times if I try to reset within the drive. …”
NHTSA complaint #11735957, filed 2026-05Related service bulletins
- 11030842Mar 25, 2026customer reports that the vehicle performed an unwarranted Autonomous Emergency Braking (AEB).
- 11001522May 15, 2024These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
- 11001494May 15, 2024These documents are for the Automatic Emergency Braking (AEB) Limited Warranty Extension as part of the Class Action Settlement
Forward collision avoidance: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2026 | 2 | 33% |
| 2025 | 7 | 22% |
| 2024 | 4 | 9% |
| 2023 | 5 | 12% |
| 2022 | 9 | 21% |
| 2021 | 9 | 13% |
| 2020 | 2 | 4% |
| 2019 | 12 | 2% |
| 2017 | 3 | 2% |
| 2015 | 3 | 2% |
| 2014 | 1 | 0% |
| 2011 | 5 | 1% |
| 2010 | 2 | 0% |
| 2009 | 3 | 0% |
Other parts of the 2023 Volkswagen Jetta
11 complaintsEngine
11 complaintsOther or unknown
10 complaintsElectrical system
9 complaintsFuel system
3 complaintsVehicle speed control
3 complaintsLane departure
2 complaintsTransmission and drivetrain
2 complaintsAir bags
1 complaintsBack-over prevention (rear camera)
1 complaintsEngine cooling
1 complaintsSteering
1 complaints
← All problems reported for the 2023 Volkswagen Jetta
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology