2015 Volkswagen Passat Steering Problems

“I took my vw in at 90000 and it was in need of a steering clock spring, here I am 30k mi later and guess what. I am told this is normal but I think he same breath the manger tells the other customer not to worry about it that it was only 2015s . 400 bucks later !!! And that was half. How is this not an issue or default!! I was literally in the drive thru and honked my horn next thing j know my warning system telling me my airbags suck.”

“I was parked on flat ground while starting my car this morning and noticed the air bag light on the dash board stayed light. Then I noticed the stereo control on the steering wheel was not light and did not work. At work I did some research and found that it could be the clock spring. When I got home from work I tested my horn to find that my horn does not work. My vehicle has 47773 miles and I bought it new. I'm almost positive it is the clock spring after all the research I have done. …”

“I was in my drive way and started my car when the air bag malfunction light came on in my car. At that point the horn, cruise control, phone, and radio functions all stopped working on my steering wheel. I looked in my owner manual and it said to call the dealership immediately. When I called - the vw dealership I normally go to said it would be 2-3 weeks before they could get me in. I asked if the vehicle was safe to drive and they, of course, would not tell me yes or no. …”

“I bought a 2015 Passat wolfsburg edition in february of 2015. Within the first 200 miles vehicle was shimmying when brakes were applied. Dealer refused to replace the brakes under the warranty saying its wear and tear. I called vwa they advised dealer and the rotors were replaced. Not even two weeks after brakes start squealing. I return to dealership and get told its nothing. Brakes continued to squeal until I had them replaced somewhere else at 26350 miles. …”

“Update june 2019 - now my car has 53,000 miles. My replaced clock spring has failed again. No horn, or steering wheel controls and the airbag light is on. This is 8 months/10 miles after I had it replaced. This is a safety issue. I am requesting that DOT NHTSA investigate a safety issue with clock spring part on my 2015 vw Passat, which controls both the air bags and the horn. I purchased the car new in sept 2015. I started my car with 42,500 miles and the airbag light came on and stayed on. The vehicle was stationary in a flat parking lot the first time I noticed the air bag light. …”