2010 Volkswagen Passat Steering Problems

“During the normal operation of the vehicle, without notice the steering wheel light comes on and disables the ability to steer the vehicle normally. I've incounter this problem at all speeds and also during idleling at a red traffic light. Please help as this may cause me to have a serious accident. Thank you”

“The second time in one week I lost power steering while driving on a city street. Loss of power steering due to clock spring malfunction? If that occurs while driving on a highway it very dangerous to me and other motorists. I purchase this vehicle 9 months ago.”

“The clock spring on my car's steering has failed twice now in a 4 year period. Vw refuses to acknowledge it's a problem and claims my model is not impacted by other recalls for that part. This last time the clock spring failed, the ribbon came undone and prevented me from turning the steering wheeling, nearly causing a wreck. After forcefully jerking the steering wheel, the ribbon came loose and I was able to turn. This is a safety issue since the loss of steering can result in a wreck.”

“Vehicle was recalled for air bag/clock spring reason twice in just over a year. Now, shortly after both of these repairs, we had a noise in the steering wheel, as well as an air bag failure indicator illuminate. We cannot help but feel this is related to the work that has been performed on these recent recalls and feel vw should be responsible for the cost of these repairs. This happened while driving on a city street while making a turn. Attached is a copy of the service record.”

“My clock spring failed on my steering wheel and had to be replaced for the first time. Symptoms were: the wheel locked up, a crunching sound was heard, and it was difficult to turn the car.”