2011 Volkswagen Routan Other or unknown Problems
- Complaints
- 18about this part
- Share
- 10%of 175 total for the year
- Median mileage
- 71,242miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the other or unknown of the 2011 Volkswagen Routan, 10% of the 175 complaints for this model year. Where a mileage was given, the median is 71,242 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The vehicle will randomly not start and the battery is drained. All the research I have done appears very similar to the fuel pump relay not shutting off and could be related to the tipm not working properly. It starts after I give it a jump. I had battery, starter, and alternator tested. They are all in perfect working condition. It started happening on sept 4, 2017 and continues randomly.”
NHTSA complaint #11024035, filed 2017-09, 78,200 miles“Takata recall.I bought a vw Routan in march of this year with 77,000 miles on it. The first week I had it I went out to start it and it would not turn over. I tried it again and it started. Next day it did the same thing. Now its gotten so bad it takes 20 trys before it starts. Now my trans. Is jerking when I put it n gear.im taking it in tomorrow so I will let you know what happens.”
NHTSA complaint #10863993, filed 2016-05, 77,000 miles“Multiple instances. Vehicle shuts off while driving and will restart after sitting for an hour or two. The first instance occurred while traveling on a busy interstate at 65 MPH. I had a semi to the right and another semi behind me when the vehicle stalled. Very scary! I took it to the dealership that I bought it from and they could not get the problem to repeat. No repair was made. This problem recurs every 6-10 days. I just purchased this vehicle about a month ago with 65,000 miles on it.”
NHTSA complaint #10836522, filed 2016-02, 65,000 miles“Stationary-will not start. The van will randomly not start. The lights come on but the engine doesn't start. We've had several parts replaced when vw guesses what it could be, and still have the problem. I've been stranded many times, had the car towed, and then Volkswagen cannot find a problem to fix because there is no code. We had the entire tipm module replaced and still have issues with random nonstarts. We took it to 2 Volkswagen dealers who cannot locate a problem, just guessing. We had our own mechanic replace some corroded wires, and still not fixed. Extremely frustrating. …”
NHTSA complaint #11297391, filed 2020-01, 80,000 miles“Was driving vehicle in illinois and was pushing the gas but the car would not move. Finally it kind of jolted forward and starting moving but in a jerky kind of way. Brought it for a diagnostic test they said it was a warrant issue take it the the dealer. Did that they said it was not under warrant and I paid 1000 bucks to get it fixed so I thought. Happened again and went back and they said it will not do it so it is fine. Drove to arizona to move here and after a week of being here happened again. Husband drove it to the dealership 3 times, the first time they said they could not fix it. …”
NHTSA complaint #11297883, filed 2020-01, 65,000 milesRelated service bulletins
- 11012460Dec 2, 2024Multiple Emissions service action closures
- 11010011Oct 7, 2024Vehicle Concerns Before Recall Repair Available
- 10249138Jan 9, 2024Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
- 10240620Apr 23, 2021Warranty Extension for Fuel Injectors Certain 2011 Model Year Volkswagen
- 10236434Feb 5, 2016Fuel additive to help prevent sporadic misfire faults.
- 10213844Jan 20, 2016VW Engine Oil Capacities.
- 10056164Sep 22, 2014Volkswagen: see document search button for owner letter. An extension warranty, with specific conditions, 10 yrs or 120,000 miles,whichever is first, has been issued for…
Other or unknown: other model years
Other parts of the 2011 Volkswagen Routan
111 complaintsEngine
48 complaintsFuel system
41 complaintsTransmission and drivetrain
19 complaintsBrakes
15 complaintsElectronic stability control
12 complaintsSteering
11 complaintsVehicle speed control
8 complaintsAir bags
6 complaintsBody and structure
5 complaintsEngine cooling
2 complaintsSeats
2 complaints
← All problems reported for the 2011 Volkswagen Routan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology