2011 Volkswagen Routan Body and structure Problems
- Complaints
- 5about this part
- Share
- 3%of 175 total for the year
- Median mileage
- 56,173miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 5 complaints about the body and structure of the 2011 Volkswagen Routan, 3% of the 175 complaints for this model year. Where a mileage was given, the median is 56,173 miles. 1 of these say a crash was involved, according to the filers.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“The passenger side door has severe corrosion on the bottom. This was not noticed until after going thru a car wash. It is rusting from the inside out. Vw offers a 5 year 100,000 corrosion warranty but my in-service date has expired and they will not work with me at all. This is a default in the design of the door and I have found similar cases for the vw Routan on the internet. This vehicle has not been in an accident or had this part of the vehicle repainted for any reason. This should not happen to a 5 year old vehicle.”
NHTSA complaint #10870670, filed 2016-05, 86,346 miles“I have a few concerns about an accident my wife was in on 12/06/2012. She was struck head on by another driver. She had three children in the car. They were on a highway and they were going 55mph and the driver that hit them head on was going around 20mph according to the police report. There was $10,000 damage to the front of the Routan. The body shop says that they have to replace the entire front end. My concerns are that the airbags never deployed in this crash and that my wife and children could have been spared some emotional and physical distress if they had deployed. …”
NHTSA complaint #10491849, filed 2013-01, 26,000 miles“Driver's side sliding passenger door is stuck in locked position. Unable to open door manually or with remote. Problem showed up around 90,000 miles, no indication of a cause.”
NHTSA complaint #11209559, filed 2019-05, 90,000 miles“With the rear hatch open there is no cover or safety stop mechanism on the automatic folding rear seats. On several occasions I have accidentally depressed the button and have had the seat crush objects in its path. I am gravely concerned about what would happen if I had my baby seat strapped in while I accidentally depressed the button. Would my child be crushed or maimed? Based on the items in my trunk, yes. There is absolutely no way to stop the mechanism once it has started and no way to prevent its accidental deployment. …”
NHTSA complaint #10454307, filed 2012-04“The contact owns a 2011 Volkswagen Routan. The contact stated that when driving at various speeds, the side sliding doors would open independently and without warning. The vehicle was taken to the dealer where the contact was advised that the door motor failed and would require replacing. The vehicle was repaired however, the failure immediately recurred. The manufacturer was contacted and offered an extended warranty and a percentage off the purchase of a new vehicle. The failure mileage was approximately 7,000. The current mileage was approximately 36,923.”
NHTSA complaint #10501259, filed 2013-03, 7,000 milesRelated service bulletins
- 11008846Sep 12, 2024Wind & Water Leak Checking
- 10232117Feb 20, 2023Strut or Shock leak assessment.
- 10220342Sep 6, 2022update to required vehicle wash shampoo.
- 10180111Sep 15, 2020Updated to include additional models and model year applicability.
- 10120088Apr 12, 2017Update TB to include model year 2016 & 2017 applicability
- 10236426Sep 23, 2016Contacting the parts helpline
- 10095564Jun 7, 2016To update claim processing statement.
- 10236445Feb 2, 2016Strut or Shock Absorber Leak Assesment.
- 10242996Dec 8, 2014VW Elsa Newsletter
- 10243015Nov 17, 2014VW Elsa Newsletter
Body and structure: other model years
Other parts of the 2011 Volkswagen Routan
111 complaintsEngine
48 complaintsFuel system
41 complaintsTransmission and drivetrain
19 complaintsOther or unknown
18 complaintsBrakes
15 complaintsElectronic stability control
12 complaintsSteering
11 complaintsVehicle speed control
8 complaintsAir bags
6 complaintsEngine cooling
2 complaintsSeats
2 complaints
← All problems reported for the 2011 Volkswagen Routan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology