2009 Volkswagen Routan Body and structure Problems
- Complaints
- 18about this part
- Share
- 6%of 294 total for the year
- Median mileage
- 7,100miles
- Trend
- FallingComplaints filed in the last 3 full calendar years are at least 25% lower than in the 3 years before.
NHTSA recorded 18 complaints about the body and structure of the 2009 Volkswagen Routan, 6% of the 294 complaints for this model year. Where a mileage was given, the median is 7,100 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I've had the vw Routan since 2010 - purchased it with 6,000 miles on it. It's a sel so it's auto-everything. In the past 12-16 months both the left and right passenger auto doors stopped working due to a wiring issue. (2 separate incidents; $300 each repair). Today, my left passenger auto door stopped working again. The vehicle sees normal usage and has not been in an accident.”
NHTSA complaint #10596874, filed 2014-06, 58,000 miles“During the first month of purchase of my 2009 vw Routan I experienced problems with the rear sliding doors. At first it was getting them to open an close an went to the point of the door trying to open while car was in motion. I have had the car in for multiple problems like I have gone through 26qrts of oil in the last 9 months an they have supposedly fixed it 4 times now . The rear sliding doors are a whole other issue, I have had the car in for this issue atleast 12-15 times an 5-6 of those times was during the first year of ownership. …”
NHTSA complaint #10455107, filed 2012-04, 100 miles“We have had a problem with our Volkswagen Routan since nearly day one. While parked on any type of surface, (hill, or flat, down hill, or up hill). On occasion the door while opening or closing will re-close or not open. This has been very dangerous when you have a 4 year old get in the door before door has come to complete rest. The child gets in as the door opens, and the door closes back on him as it couldn't open properly. We have had it checked by vw on several occasions but was not resolved. There is something seriously wrong with these doors.”
NHTSA complaint #10488973, filed 2012-12, 4,000 miles“Power sliding doors actuate on own, without warning, both open and close with no regard to humans or object in the path. Door handles chrome delamination causing severe cuts. Power third row seating motor/frame failure causing seats mounting points to be unsecured. Dealer and vw of america unwilling to correct safety issues without large financial compensation.”
NHTSA complaint #10584240, filed 2014-04, 66,000 miles“The rear tailgate of my 2009 Volkswagen Routan opened up automatically while the car was in gear and in motion which, according to the owner's manual, it should not do even if the power tailgate button is pressed. This happened while the car was being pulled into the garage which resulted in the rear windshield shattering upon contact with the garage door opening. The car was brought to the local Volkswagen dealership the same day and nothing was found in the diagnostics that pointed to a failure of any sort. …”
NHTSA complaint #10325835, filed 2010-04, 6,800 milesRelated service bulletins
- 11008846Sep 12, 2024Wind & Water Leak Checking
- 10232117Feb 20, 2023Strut or Shock leak assessment.
- 10236426Sep 23, 2016Contacting the parts helpline
- 10095564Jun 7, 2016To update claim processing statement.
- 10236445Feb 2, 2016Strut or Shock Absorber Leak Assesment.
- 10242996Dec 8, 2014VW Elsa Newsletter
- 10242348May 12, 2014VW Elsa Newsletter
- 10243009May 5, 2014VW Elsa Newsletter
- 10238504May 5, 2014Rear cargo lower lift gate trim panel cargo light opening is too large.
- 10124391May 5, 2014Technical Bulletin (Rear Cargo Lamp Loose or Falls Out when Closing Rear Lift Gate): Rear cargo lower lift gate trim panel cargo light opening is too large. Rear cargo light…
Body and structure: other model years
Other parts of the 2009 Volkswagen Routan
151 complaintsEngine
78 complaintsBrakes
56 complaintsSteering
34 complaintsTransmission and drivetrain
20 complaintsOther or unknown
17 complaintsElectronic stability control
12 complaintsWheels
12 complaintsVehicle speed control
8 complaintsAir bags
7 complaintsTires
7 complaintsLatches, locks and linkages
6 complaints
← All problems reported for the 2009 Volkswagen Routan
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology