2025 Volvo EX90 Problems

What owners report

Owners of this 2025 Volvo EX90 most often describe the onboard charger module (GHCA) failing so the car will not charge on AC power, and sudden electrical fault warnings that cut power or limit driving. Driver-assist and camera warnings, doors that lock unexpectedly, and unintended acceleration or movement also come up often, and several describe displays going dark while driving. Mileage is mostly not recorded and the model is recent, so these complaints mainly reflect early ownership rather than wear over time.

1. 1
   Electrical system

   Onboard charger failure stops AC charging

   • 24 complaints (32%)
   • median 80 mi at 1.2 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners describe the onboard charger module (GHCA) failing so the car will no longer charge on AC power at home or on other Level 2 chargers, while DC fast charging still works in some reports. Some describe a loud bang or banging during charging, a repeating charging-fault loop, and damage to the home charging equipment. Several say the replacement part was on back order for weeks, and one says charging still failed after the replacement was fitted. Mileage is mostly not recorded for these complaints, and the one that lists it gives 80 miles; they were filed between 2025 and 2026, often while charging at home.

   5 related service bulletins

   What to check: Ask whether the onboard charger module has been replaced and whether the related quality bulletin or charging service instructions were applied. Test AC charging at home or on a public Level 2 station, and confirm the car charges on AC as well as DC.

   2 excerpts from owner complaints in NHTSA records

   “My car will not charge at my home power charger or any L1 or L2 AC based power system. It will only charge at higher price fast DC chargers which are limited and not at my house. This is apparently a commonly known flaw with this vehicle that has not been addressed and I am now waiting more than 20 days for a replacement part to be ready.”

   NHTSA complaint #11723637, filed 2026-03

   “The onboard charger (ghca) failed, destroying my evse and tripping the circut breaker in my electrical panel. It took 3.5 weeks for the replacement part to come in and be installed. On another occasion, the pilot assist adas presented an error and was unavailable until the computer was rebooted.”

   NHTSA complaint #11715687, filed 2026-02
2. 2
   Electrical system

   Sudden electrical fault warnings and power loss

   • 21 complaints (28%)
   • median 1,115 mi at 1.5 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners describe warnings such as electric system temporarily limited or critical electrical fault appearing while driving, followed by reduced power, a turtle icon limiting speed, or a sudden loss of acceleration. Some describe the car shutting down on a freeway, or going completely unresponsive after parking, with hazard lights not working in some reports. In one complaint the car stayed unresponsive for weeks after it died, and a brake warning appeared alongside the electrical message. Mileage is not recorded in most of these complaints, which were filed between 2025 and 2026, and several describe the failure happening on a freeway or highway.

   2 related service bulletins

   What to check: Check the service history for electric system limited or critical electrical fault messages, and ask whether the related service bulletins were completed. On a test drive at highway speed, confirm that acceleration, hazard lights, and the warning messages all work normally.

   2 excerpts from owner complaints in NHTSA records

   “My car is a Volvo EX90 and it is totally electric. Twice in the past 6 weeks the car has died, once I was driving and an electric and brake warning came on and told me to stop the car. I pulled over immediately and the car never worked again-- it would not turn on and it has been bricked for the past 21 days. I was in the middle of a 4 lane street which is very dangerous, luckily there was an entrance to a church where I pulled over because the car immediately died thereafter. …”

   NHTSA complaint #11771579, filed 2026-10

   “While driving the car on a state road (45 mph) the car suddenly notified me of an electrical fault , a light that looks like a turtle came on, and the vehicle lost power and couldn't go any faster than 5 mph. Another vehicle almost rear-ended me around a blind curve because I was moving significantly slower than normal traffic. I pulled into a parking lot, shutdown and restarted the car and everything seemed fine. It happened again a few minutes later so we started to head back home. …”

   NHTSA complaint #11758132, filed 2026-08
3. 3
   Lane departure

   Driver-assist and camera warnings or false alerts

   • 16 complaints (22%)
   • median 700 mi at 1.7 yrs old (1 states mileage, few)
   • 1 mention a crash, fire or injury
   • filed 2025–2026

   Owners describe driver-assist warnings such as a driver support system fault, pilot assist deactivating, lane keeping being unavailable, and parking sensors or the backup camera going out. Some describe false alerts, including a blind spot warning with no vehicle nearby and a reverse warning with no obstacles behind. Some say a dealer software update or computer replacement did not stop the problem, and the warnings returned. Mileage is not recorded in these complaints, which were filed between 2025 and 2026, and several describe the alerts appearing while driving or after the car was parked.

   1 related service bulletin

   What to check: Ask whether the driver-assist software is current and whether the dealer checked the ADAS warning light and its trouble code, which a service bulletin covers. On a test drive, check the blind spot and reverse warnings, the parking sensors, and the backup camera.

   2 excerpts from owner complaints in NHTSA records

   “While driving, my car suddenly displayed the Driver Support System Fault icon (Picture 1). At that time, the only issue was the fault icon. I still had full navigation, lane departure warning and 360 camera functionality when I backed into my parking spot. The car was locked with my key card. I returned to 15 to 20 minutes later. The Driver Support System Fault Icon was lit in addition to the lane departure unavailability icon (Picture 2). …”

   NHTSA complaint #11693995, filed 2025-10

   “My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.”

   NHTSA complaint #11716524, filed 2026-02
4. 4
   Electrical system

   Doors lock unexpectedly and owners are locked out

   • 14 complaints (19%)
   • median 1,115 mi at 1.5 yrs old (1 states mileage, few)
   • filed 2025–2026

   Owners describe doors that lock or unlock without a command, including a car that locked itself with the key tag inside, and owners locked out with children, pets, or belongings in the car. Some say the door handles, key card, key fob, and app did not restore access, so the car had to be towed to the dealer. Several describe a lockout after stepping out of the car, and one says the rear doors could not be opened from outside. Mileage is mostly not recorded for these complaints, which were filed between 2025 and 2026, and several describe the lockout after the owner stepped out or after parking.

   What to check: Test the locks from outside with the key fob and key card, and confirm the app can unlock the car. Ask the dealer whether the lock and keyless software is current, and whether any repairs for unexpected locking are on record.

   2 excerpts from owner complaints in NHTSA records

   “Was given a 'critical brake fault' warning on the dashboard. Car defaulted into neutral and I was not able to put it park, drive, reverse or even turn off the car (had to keep my foot on the brake until someone could help me push it onto a flat surface). Could not open the car doors from the outside, no resets would work, had to be towed to dealership. Car was left running at the dealership for over 24 hours.”

   NHTSA complaint #11723450, filed 2026-03

   “the vehicle exhibits a persistent defect in which the doors lock and unlock without driver command. Specific effects I have experienced: The vehicle has locked itself while I was exiting, locking me out with the key in my possession. On multiple occasions this has occurred with my child inside the vehicle, with my dogs inside the vehicle, and with personal belongings inside the vehicle, with no ability to unlock it. …”

   NHTSA complaint #11757597, filed 2026-08
5. 5
   Vehicle speed control

   Unintended acceleration or unexpected movement

   • 10 complaints (14%)
   • median 700 mi at 1.7 yrs old (1 states mileage, few)
   • 2 mention a crash, fire or injury
   • filed 2025–2026

   Owners describe the car accelerating or creeping forward on its own after the brake was released or the car was shifted into drive, and one of these crashed into a car in front. Other complaints describe the car moving in reverse after drive was selected, or going forward when the accelerator was pressed in reverse with one-pedal drive turned on. One complaint describes a parked car moving down a driveway on its own, and the same complaint notes that automatic emergency braking did not activate. Mileage is recorded for just one of these complaints, at 700 miles, and several describe the movement in parking lots or driveways.

   What to check: On a test drive in an empty lot, check that the car creeps normally after the brake is released and that the gear shown on the display matches the direction of travel. Ask whether any gear-selection or one-pedal drive software updates were applied, and ask the dealer for any records of unexpected acceleration.

   2 excerpts from owner complaints in NHTSA records

   “I experienced a serious safety issue with my 2025 Volvo EX90 around 1:15 PM on October 7, 2025. It was drizzling at the time. I had stopped in front of an ATM to deposit and withdraw money. After finishing, when I released the brake pedal to leave, the vehicle suddenly accelerated forward on its own, much faster than normal creeping speed. I had to keep pressing the brake pedal to control the car. I used intermittent braking to steer it around and managed to park it safely. …”

   NHTSA complaint #11692870, filed 2025-10

   “DESCRIPTION OF DEFECT: I am reporting a recurring incident of unintended acceleration in my Volvo EX90. On multiple occasions, immediately upon shifting the vehicle into Drive — before I touched the accelerator pedal — the vehicle accelerated forward on its own without any input from me. This has happened more than once and is not an isolated event. The acceleration occurs at the moment of gear engagement, before I have made any contact with the accelerator pedal. I took the vehicle to my Volvo dealership on 2/12/26. …”

   NHTSA complaint #11746581, filed 2026-06

Buying note. This is a recent model, so these complaints mostly reflect early ownership, and several focus on charging, electrical warnings, and driver-assist software. Buyers may want to check AC charging, the related service bulletins, and any repair records for door locks or unexpected acceleration before deciding.

Summary written with AI from a sample of 60 NHTSA complaints for this model year (picked at random, with complaints that state a mileage and recent ones taken first), then checked automatically against the source records. Where a problem shows a complaint count, every complaint for this model year was matched with fixed keyword rules (written with AI and tested against the sample), and the mileage, age and repair figures are calculated from those complaints; owners' figures are as stated, not verified. Other counts refer to the sample. The excerpts come from NHTSA's public complaint records and are unverified; capitalisation is normalised, NHTSA staff notes are removed, and shortened text ends with “…”. Something wrong? Request a correction.