2002 Volvo S60 Seat belts Problems

“The driver's side seat belt lost tension while driving and completely unrolled and was no longer functional. I contacted my nearest dealer which is 30 miles away and they advised that they did not feel the vehicle was safe to drive and to contact Volvo on call. I did this and was told that because the vehicle was still driveable it would not be towed. Volvo customer service advised the same. I followed up with an email to Volvo customer service and to date I have not received any response despite receipt of confirmation of my e-mails. …”

“The 2002 Volvo S60 had sat outside during the duration of a very hot day. While waiting stopped at the parking lot stop sign about to enter road traffic a sound resembling an uncoiling spring was detected and the seat belt tension let go and the belt went slack onto my lap. There car was not in motion while this event occurred.”

“The front passenger seatbelt retracted and would not move to engage the passenger. It was stuck in place. The dealer examined it and said it was not possible to fix because it is a 'closed system' and would need to be replaced. They would charge over $650 to replace it for parts and labor.”

“The contact owns a 2002 Volvo S60. The contact stated that the front and rear passenger side seat belts failed to operate by not retracting. The vehicle was taken to an independent mechanic for diagnosis where it was stated to the contact that the seat belt assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000. The VIN was not available.”