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Forward collision avoidancePart report

2020 Volvo S60 Forward collision avoidance Problems

Complaints
3about this part
Share
25%of 12 total for the year
Median mileage
11,750miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 3 complaints about the forward collision avoidance of the 2020 Volvo S60, 25% of the 12 complaints for this model year. Where a mileage was given, the median is 11,750 miles. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“My 2020 S60 t5 r-design had 3 broken sensors, a safety recall, malfunctioning brakes which caused the car to veer, and most recently a leaking A/C hose. All problems from the factory (out of thin air) within the first 12 months of my lease. After numerous complaints to Volvo car USA, I was offered a generic and dismissive answer that Volvo 'is not in the position' to offer a trade assist or any help. No explanation to a loyal Volvo customer. They're simply 'sorry' that I had to take off work to service their car and was told to uber home (no courtesy loaner). …”

NHTSA complaint #11394308, filed 2021-02, 7,500 miles

“The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.”

NHTSA complaint #11638095, filed 2025-01

“The contact owns a 2020 Volvo S60. The contact stated that while at a stop light, the vehicle erroneously drove forward and crashed into a second vehicle. The contact indicate that during the crash the collision avoidance feature did not activate. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the incident. The failure mileage was 16,000.”

NHTSA complaint #11633726, filed 2025-01, 16,000 miles

Related recalls

Related service bulletins

Forward collision avoidance: other model years

YearComplaintsShare of year
2024523%
2022213%
2020325%
201928%
201535%
201311%
201222%

Other parts of the 2020 Volvo S60

Brakes
5 complaintsElectrical system
4 complaintsSteering
3 complaintsSuspension
2 complaintsVehicle speed control
2 complaintsEngine
1 complaintsOther or unknown
1 complaintsSeats
1 complaintsBody and structure
1 complaintsTires
1 complaintsTransmission and drivetrain
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints

← All problems reported for the 2020 Volvo S60

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology