Skip to content
Volvo S60Model year report

2020 Volvo S60 Problems

Complaints
12filed with NHTSA
Median mileage
11,750miles, 4 complaints with mileage
Recalls
6campaigns on record
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA crash rating
5 / 5stars overall, 2 rated versions
EPA fuel economy
27 mpgcombined, 2.0L 4-cyl FWD · 23 city / 34 hwy

Sources: NHTSA records for the 2020 Volvo S60 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 12 consumer complaints for the 2020 Volvo S60. The part named most often is brakes, with 5 complaints (42% of the total), followed by electrical system (4) and forward collision avoidance (3). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 11,750 miles. Of all complaints, 1 involved a crash, according to the filers. NHTSA lists 6 recall campaigns and 263 technical service bulletins for this model year. Brakes complaints overlap with 1 recall campaign and 5 technical service bulletins filed under the same part. Electrical system complaints overlap with 1 recall campaign covering the traction battery and 89 technical service bulletins filed under the same part.

This model year has fewer than 25 complaints on record, so the numbers below can change a lot with a few new reports.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Tires (1), Transmission and drivetrain (1), Visibility (wipers, defrost, mirrors) (1), Wheels (1).

Example complaints

Brakes: “'the brake fluid is low stop safely' message came on at less than 87 miles on the odometer while the engine was running on my driveway. A Volvo dealer stated the following: fluid was low no external leak found topped off brake fluid to full mark 'the brake fluid is low stop safely' message came on again at less than 191 miles on the odometer while I was driving on a local road at about 35 miles an hour speed.”

NHTSA complaint #11297043, filed 2020-01, 190 miles

Electrical system: “My 2020 S60 t5 r-design had 3 broken sensors, a safety recall, malfunctioning brakes which caused the car to veer, and most recently a leaking A/C hose. All problems from the factory (out of thin air) within the first 12 months of my lease. After numerous complaints to Volvo car USA, I was offered a generic and dismissive answer that Volvo 'is not in the position' to offer a trade assist or any help. No explanation to a loyal Volvo customer. They're simply 'sorry' that I had to take off work to service their car and was told to uber home (no courtesy loaner). …”

NHTSA complaint #11394308, filed 2021-02, 7,500 miles

Forward collision avoidance: “The car has “detected” a crash many times and automatically stopped even on the highway. It jerks and to slam on the brakes and then keeps going. It’s very dangerous and I have a strong theory it’s the model in general and not an isolated situation with my car.”

NHTSA complaint #11638095, filed 2025-01

Steering: “It is unknown what caused this issue but ever since I bought my vehicle on April 5, 2021, I have been experiencing vibration issues when driving between 65-75 MPH. I have had my vehicle inspected at multiple Volvo Service Centers across Texas and no one can seem to figure out what is causing the vibration issues. My front rotors have been replaced 3 TIMES, my rear rotors have been replaced once, I have had multiple tire rotations, alignments and balancing from Volvo Service Centers and even from Discount Tire. …”

NHTSA complaint #11470504, filed 2022-06

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 7,500 and 16,000 miles.

50%0–1050%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 11,750 miles.

Complaints by year filed

Fewer than 15 complaints, too few for a reliable trend.

202020215202220252026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Volvo S60. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
S60 T5 · sedan FWD★★★★★5 / 4555 · 9.9% risk
S60 T6 · sedan AWD★★★★★5 / 4555 · 9.9% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning not available, automatic emergency braking standard.

Neighbouring years: 2021: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Volvo S60 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
S60 AWD2.0L 4-cyl8-speed automatic213225$3,300
S60 FWD2.0L 4-cyl8-speed automatic233427$3,050
S60 AWD PHEV2.0L 4-cyl · plug-in hybrid8-speed automatic283330 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Volvo S60 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 263 on record; the latest 10 are shown.

See all 263 bulletins →

Other model years of the Volvo S60

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
20242213,0004530—Too new
20221542,0004530—Rising
20218—3527—Not enough data
20201211,7506527—Not enough data
20192515,3005—2857 · TypicalStable
20171742,4276529—Stable
20162733,000452929 · FewerFalling
20155947,535252941 · TypicalRising
20142531,000352420 · FewerStable
20138753,000452467 · MoreFalling
201212178,500852394 · MoreFalling
2011513,1506—21—Not enough data
20097106,7503—22—Not enough data
20081051,5002—22—Not enough data
20072156,9182—22—Falling
20063146,5623—22Not compared (before 2008)Rising
20054455,5003—22Not compared (before 2008)Falling
200419879,1225—22Not compared (before 2008)Falling
200312079,6956—21Not compared (before 2008)Falling
200218689,1268—21Not compared (before 2008)Falling
200122380,5008—21Not compared (before 2008)Falling

All Volvo S60 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Volvo S60 have?

NHTSA recorded 12 consumer complaints for the 2020 Volvo S60 as of Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Volvo S60 is reported most often?

Brakes is named most often, in 5 complaints (42% of the total), followed by electrical system with 4.

Has the 2020 Volvo S60 been recalled?

NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2020 Volvo S60 do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2020 Volvo S60 5 out of 5 stars overall, across 2 rated versions (body style and drive). Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2020 Volvo S60 get?

The EPA rates the 2020 Volvo S60 (S60 FWD, 2.0L 4-cyl) at 27 mpg combined, 23 city and 34 highway, with an estimated annual fuel cost of $3,050 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Volvo S60 reported?

Among the 4 complaints that include a mileage, the median is 11,750 miles and the middle half falls between 7,500 and 16,000 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.