2020 Acura RDX Visibility (wipers, defrost, mirrors) Problems
- Complaints
- 102about this part
- Share
- 29%of 351 total for the year
- Median mileage
- 47,524miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 102 complaints about the visibility of the 2020 Acura RDX, 29% of the 351 complaints for this model year. Where a mileage was given, the median is 47,524 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Sometime between 9pm on January 13th and 8:45am on January 14th, the rear glass of my 2020 Acura RDX shattered inside our closed, insulated garage. No cause could be found inside or around the garage and I googled and found out the rear defroster grid causes stress on the class and is actually quite common. I also have a video but it’s too large to upload.”
NHTSA complaint #11710899, filed 2026-01“The rear windshield glass shattered while the car was parked in an open area. There wasn't an impact incident of any type. Acura is aware of the issue on this model of RDX (there's a service bulletin) but is refusing to cover the repair out of warranty. I know hundreds of owners have already filed complaints but wanted to add our incident as well.”
NHTSA complaint #11636063, filed 2025-01“Spontaneous rear tailgate shattered glass while parked. Yes, available for inspection. If I had driven the vehicle off the lot, I could have had flying glass to the vehicle behind me. Yes, the vehicle was immediately taken into the dealership & awaiting repairs. Vehicle has been inspected by Acura dealer. No, there were no signs of the problem prior to failure.”
NHTSA complaint #11703027, filed 2025-12“Rear windows broken by itself. No known cause while driving. I heard a bang but didnt realize at first what it was until I pulled over and looked at the car. I had it replaced at safelite. Waited 2 weeks. There is glass in my tailgate which is impossible to remove. Did not know others had this issue as well until recently saw it online. Honda needs to address this issue.”
NHTSA complaint #11639235, filed 2025-01“I had remote started my car 10 minutes before I was going to get in since it was 30 degrees Fahrenheit outside. When I got out to my car, I sat down in the driver's seat, and after I shut my door, my rear window shattered. There is some sort of issue with the rear defrosting system, there are no other explanations for why this happened.”
NHTSA complaint #11628007, filed 2024-11Related service bulletins
- 10250736Feb 15, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10249207Jan 22, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10248681Jan 2, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10246411Nov 27, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10245279Nov 8, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10244668Oct 24, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers inop. To fully understand the cause of…
- 10239706Jul 17, 2023Service Bulletin - The client may notice a loss of auto function, or no function, of the sunroof glass/sunshade due to a Motor-Control Unit error code in the clock frequency…
- 10239510Jul 17, 2023Service Bulletin - The client notices loss of auto function, or no function, of the sunroof glass/sunshade due to a Motor-Control Unit error code in the clock frequency check…
- 10237173May 23, 2023Service Bulletin - A driver can notice loss of auto function, or no function, of the sunroof glass/sunshade due to Motor-Control Unit error code in the clock frequency check…
- 10237043May 20, 2023Service Bulletin - The rear windshield glass is shattered or broken with no external impact due to an incorrect specification for the rear defroster grid.
Visibility (wipers, defrost, mirrors): other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 3% |
| 2024 | 2 | 17% |
| 2023 | 4 | 17% |
| 2022 | 12 | 39% |
| 2021 | 15 | 13% |
| 2020 | 102 | 29% |
| 2019 | 114 | 26% |
| 2017 | 2 | 3% |
| 2016 | 2 | 5% |
| 2015 | 23 | 6% |
| 2014 | 10 | 4% |
| 2013 | 10 | 6% |
| 2009 | 1 | 7% |
| 2007 | 5 | 9% |
Other parts of the 2020 Acura RDX
104 complaintsEngine
55 complaintsFuel system
37 complaintsElectrical system
27 complaintsBody and structure
26 complaintsBrakes
23 complaintsTransmission and drivetrain
22 complaintsVehicle speed control
19 complaintsAir bags
6 complaintsSuspension
6 complaintsForward collision avoidance
5 complaintsSteering
3 complaints
← All problems reported for the 2020 Acura RDX
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology