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Electrical systemPart report

2021 Audi Q5 E Electrical system Problems

Complaints
6about this part
Share
21%of 29 total for the year
Median mileage
2,000miles
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 6 complaints about the electrical system of the 2021 Audi Q5 E, 21% of the 29 complaints for this model year. Where a mileage was given, the median is 2,000 miles.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“The incident occurred on a busy road during evening rush hour. I was in the middle lane of three lanes, and the lane to the right of me was closed due to construction. The phrase “electrical malfunction” flashed across my dashboard, there were beeping sounds, and about 5-10 later the steering froze up and the car would no longer accelerate. There were no other prior warning indications. I was unable to steer over on a side road or shoulder. I blocked traffic in the middle lane. My 1-and-a-half-year-old was in the back seat with me, and I was 35 weeks pregnant at the time. …”

NHTSA complaint #11426209, filed 2021-07

“While driving in the far left of the 405N in Long Beach, the vehicle experienced some catastrophic failure. The accelerator stopped working, gear shifting was not possible, the interior lights turned on and flashed, there was some text instruction on the screen about the vehicle having lost power, and the emergency On-Star system was not available. There were no warnings, messages or other symptoms prior to the malfunction of the vehicle. …”

NHTSA complaint #11446264, filed 2022-01

“Charging socket lock errors out. Disables charging and inhibits the vehicle’s electric drivability. The vehicle displays the following error: Could not execute action. Locking error in charging system.”

NHTSA complaint #11519000, filed 2023-04

“The contact owns a 2021 Audi Q5 E. The contact stated that when she purchased the vehicle the MMI (Multimedia Interface) system failed to load correctly. The contact stated that the dealer informed her that the system would upload later as the system was not communicating with Audi corporate and she would be able to finish the programming later. The contact stated that the vehicle was taken back to the dealer as messages that the navigation system was not loaded, the driver assistance was inoperable, the fuel gauge display was incorrect, and the Lane Assist feature had failed. …”

NHTSA complaint #11503423, filed 2023-01

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2024857%
2023571%
2021621%
2020433%

Other parts of the 2021 Audi Q5 E

Transmission and drivetrain
7 complaints
Engine
5 complaints
Other or unknown
5 complaints
Forward collision avoidance
3 complaints
Fuel system
3 complaints
Back-over prevention (rear camera)
2 complaints
Lane departure
2 complaints
Steering
2 complaints
Vehicle speed control
2 complaints
Wheels
2 complaints
Brakes
1 complaints
Hybrid propulsion system
1 complaints

← All problems reported for the 2021 Audi Q5 E

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology