2024 Audi Q5 E Electrical system Problems
- Complaints
- 8about this part
- Share
- 57%of 14 total for the year
- Median mileage
- 4,000miles
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 8 complaints about the electrical system of the 2024 Audi Q5 E, 57% of the 14 complaints for this model year. Where a mileage was given, the median is 4,000 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“In July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. …”
NHTSA complaint #11694401, filed 2025-10“I want to report a very serious problem I had yesterday with my Audi Q5e 2024 with 5,000 miles as I’m coming home on the freeway during rush hour my car started slowing down and then came to a dead stop in the middle of the freeway not to mention the car was frozen and would not move I’m scared to drive this car at this point and lucky I was not hit from behind and killed, the vehicle had to be flat bed towed to Fletcher Jones Audi Costa Mesa after sitting on the freeway scared to death waiting for a tow truck. …”
NHTSA complaint #11620332, filed 2024-10“While normal driving the screen infotainment system or MMI turns off and takes a few minutes to come back up. When it comes back up it does not remember the user and asks for a PIN code. This is very disruptive as it happens while driving and is not safe to drive while it is rebooting It also happens randomly and there is no pattern to it , can happen once or twice or not happen for a given drive period”
NHTSA complaint #11734714, filed 2026-04“The contact owns a 2024 Audi Q5 E. The contact received notification of NHTSA Campaign Number: 25V080000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to a local dealer; however, parts were not yet available. In addition, the contact stated that the vehicle was taken to the same local dealer for an unknown warning message and an unknown warning light; however, the failure codes were cleared due to no failures being identified. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.”
NHTSA complaint #11700392, filed 2025-11, 4,000 miles“Recall for battery potentially causing fires issued in July 2025 (25V080) and September 2025 (24V898 / 25V080) have not been resolved. No fix is currently available and no availability estimate has been provided. This delay and lack of fix availability are unacceptable. Furthermore, ability to use battery charger in July 2025 per manufacturer's recall letter has now been changed in the September 2025 recall letter to instruct owners not to charge the vehicle from external sources.”
NHTSA complaint #11690093, filed 2025-09Related service bulletins
- 11038107Sep 21, 2026This bulletin provides information when the 12V battery is discharged due to bus wake-ups by the high-voltage charging unit.
- 11038032Sep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- 11038089Sep 14, 2026This Pending Service Solution requests that technicains create a record in the PSS database when the Bluetooth/Audi smartphone interface connects slowly or the connection is…
- 11038061Sep 2, 2026This bulletin provides information regarding fault finding and repair information for electric tailgate.
- 11036910Aug 26, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- 11036951Aug 20, 2026This bulletin provides information when the 12V battery is discharged due to bus wake-ups by the high-voltage charging unit.
- 11035810Jul 9, 2026This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
- 11034678Jun 25, 2026This bulletin provides information pertaining to a software update for MMI, connectivity box for MIB3 vehicles (version MLB G1 ST3BP with AED).
- 11034683Jun 24, 2026This repair authorization requests that technicians contact the Technical Assistance Center (TAC) when the boot time fo the MMI, loading user information, is very long.
- 11034652Jun 23, 2026This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
Electrical system: other model years
Other parts of the 2024 Audi Q5 E
3 complaintsFuel system
3 complaintsBrakes
2 complaintsLane departure
2 complaintsEngine
1 complaintsOther or unknown
1 complaintsSuspension
1 complaintsTransmission and drivetrain
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2024 Audi Q5 E
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology