2009 Audi Q5 Technical Service Bulletins

765 technical service bulletins (TSBs) are on record for the 2009 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10128293Apr 17, 2017Wheels, Suspension. This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
• 10128298Apr 12, 2017Electrical system. This bulletin contains repair information for when the remote key has low range or the functions do not work. This is for all keys and there is no relevant DTCs stored.
• 10128296Apr 12, 2017Steering. This bulletin contains repair information for when there is a creaking/squeaking from the steering column when steering slowly.
• 10128310Apr 7, 2017Air bags. This communication informs the dealers of details on the Takata parts allocation.
• 10128233Mar 30, 2017Electrical system, Equipment. This informational bulletin contains repair instructions for when the parking aid system does not work.
• 10128205Mar 23, 2017Equipment, Electrical system. This informational bulletin contains instructions for sychronizing the remote key after the battery has been disconnected or replaced.
• 10231132Mar 10, 2017Equipment. Technical bulletins and updates
• 10128271Mar 8, 2017Equipment. This special notice is to inform dealers to return all part numbers listed and order successor part numbers going forward.
• 10128222Mar 3, 2017Equipment. Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
• 10121173Feb 6, 2017Air bags. This bulletin reminds dealers that SDI Driver Frontal Airbag Inflators should not be returned to the Warranty Parts Portal.
• 10090989Dec 12, 2016Engine. This bulletin provides information on removing a damaged screen from the non-return valve.
• 10091102Dec 7, 2016Electrical system. This bulletin provides software update information for the mmmi 3g or rmc for navigation data.
• 10127998Oct 25, 2016Equipment. This bulletin provides information on removing a damaged screen from the non-return valve.
• 10128010Oct 19, 2016Suspension. This bulletin provides information regarding vibrations or movement that are felt in the wheel.
• 10128009Oct 19, 2016Wheels. This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
• 10127992Oct 10, 2016Equipment, Electrical system. This technical bulletin provides instructions for an an error message and updating with an SVM code.
• 10094639Sep 26, 2016Brakes. This technical service bulletin provides troubleshooting for a brake squeal noise.
• 10092560Jul 22, 2016Air bags. Audi is extending warranty coverage for the continental airbag control module in certain 2008-2010 my vehicles (under specific conditions) to 15 years or 150,000 miles, whichever occurs first, from the vehicle's original in-service date.
• 10091865Jul 12, 2016Brakes. This technical service bulletin provides troubleshooting for a brake squeal noise.
• 10091284Jul 12, 2016Brakes. This technical service bulletin provides troubleshooting for a brake squeal noise.
• 10093306Jun 30, 2016Suspension. This technical service bulletin provides instructions for correcting a clicking sound from the wheel bearing(s).
• 10093308Jun 7, 2016Tires. This technical service bulletin notifies the reader that if the tpms message appears briefly after the engine is started and then disappears, it does not indicate an issue with the tpms system.
• 10092662May 24, 2016Engine. This technical service bulletin contains instructions for pressure washing ports to resolve an "air system -- action required" message.
• 10092769May 23, 2016Back-over prevention (rear camera). This technical service bulletin explains possible causes for the rearview camera to not display an image.
• 10094894May 4, 2016Engine cooling. This technical service bulletin contains instructions for pressure washing ports to resolve an "air system -- action required" message.
• 10094116Apr 20, 2016Back-over prevention (rear camera). This technical service bulletin explains possible causes for the rearview camera to not display an image.
• 10128226Apr 13, 2016Equipment, Air bags. Takata - Parts alocation update
• 10120669Mar 18, 2016Steering. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly. The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the sealing sleeve/steering column opening on the bulkhead.
• 10118401Mar 8, 2016Electrical system. Customer reports seeing the messages "TPMS" and "Tire pressure: System malfunction!" in the instrument cluster. This occurs after the engine is started, the message "TPMS" appears briefly and then turns off. There are no DTCs stored.
• 10118350Feb 22, 2016Body and structure, Seats. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Production solution improved 2/3 rear seatback frame torsion bar…
• 10118349Feb 19, 2016Seats. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock and the striker pin. Improved 2/3 rear seatback frame torsion bar to pivot…
• 10123658Dec 18, 2015Suspension. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for…
• 10123670Dec 11, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10123656Dec 10, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
• 10123653Dec 10, 2015Fuel system, Electrical system. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a…
• 10123650Dec 10, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10123657Dec 4, 2015Steering. When the vehicle is driven between 35 mph and 75 mph, a noise can be heard in the front of the vehicle. The customer may say that the noise is coming from the steering column area, and may describe the sound as buzzing, humming, whistling, whining, grinding, howling, and/or droning. The best way to understand the complaint is to discuss it with the customer. Faulty wheel bearing(s) may cause the noise.
• 10123607Nov 25, 2015Electrical system. Supersedes Technical Service Bulletin Group 24 number 14-50 dated August 28, 2014. The engine judders or runs erratically. The vehicle judders during acceleration. No event entry is stored in the engine control module (ECM). The air mass meter is suspected to be faulty. Possible incorrect function on the sensor elements of the air mass meter.
• 10123603Nov 5, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 15-60 dated April 24, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine.
• 10123716Oct 20, 2015Steering, Brakes. Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental…
• 10123719Oct 14, 2015Electrical system. Supersedes Technical Service Bulletin Group 55 number 13-32 dated July 30, 2013. ?Low Oil Level? message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
• 10123712Oct 5, 2015Suspension. Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123763Sep 9, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128419Aug 28, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10128423Aug 26, 2015Hybrid propulsion system. To aid in diagnosing the high-voltage (HV) battery of the Audi Q5 Hybrid, Audi of America is pleased to inform you of the release and automatic delivery of the Audi Q5 Hybrid Minimum Required Tools (MRT) Shipment. Starting September 23, 2015, every Audi dealer will be shipped one AT-378 Audi Q5 Hybrid Special Tool Package, Freight F.O.B. Snap-On OEM and invoiced directly by the Audi Special Tools Program (Snap-On…
• 10128363Aug 24, 2015Equipment, Electrical system. Supersedes Technical Service Bulletin Group 87 number 14-49 dated April 25, 2014. Air conditioning is inoperative. The HVAC blower functions normally. Battery discharged; however, when charged, there is no bus silence when vehicle ignition is off. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs.
• 10130705Jul 30, 2015Steering. Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the…

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