2011 Audi Q5 Technical Service Bulletins

1,203 technical service bulletins (TSBs) are on record for the 2011 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10122175Jan 8, 2014Electrical system. Supersedes Technical Service Bulletin Group 24 number 12-15 dated February 20, 2012. The MIL is on. DTCs are stored in the ECM. Both Secondary Air Combination Valves close if not activated. The software of the ECM needs to be updated.
• 10065419Jan 8, 2014Engine. Summary to be provided on a future date.
• 10065418Jan 8, 2014Electrical system. Summary to be provided on a future date.
• 10122199Jan 3, 2014Electrical system. Supersedes Technical Service Bulletin Group 91 number 11-16 dated October 5, 2011. During a Bluetooth call, the sound is difficult to hear for the other party. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
• 10122196Jan 3, 2014Equipment. Supersedes Technical Service Bulletin Group 57 number 13-87 dated March 27, 2013. The door cannot be opened from outside with the outer door handle, but it can be opened with the inner handle. The complaint is often described as follows: The customer locks the vehicle and checks by pulling the door handle whether the vehicle is locked. When opening the vehicle again, the door cannot be opened. It feels as if the…
• 10054988Jan 3, 2014Body and structure. Audi: once vehicle is locked and door is checked, door fails to re-opened when using outside door handle.
• 10054241Jan 3, 2014Engine, Electrical system. Audi: some vehicles would experience rough idle, driving power reduced, illumination of malfunction indicator lamp (mil) on instrument panel due to specific fault codes presence. Model 2010-2013 a4, a5, a6, q5.
• 10228344Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10228343Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10225023Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10225022Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10221996Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.
• 10221995Dec 20, 2013Engine cooling. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10121402Dec 20, 2013Electrical system. Supersedes Technical Service Bulletin Group 01 number 13-35 dated October 8, 2013. During reset of the service reminder, the message ?AIR system - action required - observe test plan? appears on the ODIS tester. MIL is not illuminated. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10121401Dec 20, 2013Engine. Supersedes Technical Service Bulletin Group 01 number 13-37 dated October 10, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10243767Dec 16, 2013Equipment. Audi Elsa Newsletter
• 10121410Dec 13, 2013Steering. The customer states that the steering feels stiff during turning. The condition occurs when the vehicle is stationary. The steering shaft needs to be updated.
• 10054863Dec 13, 2013Steering. Audi: when vehicle is stationary, the steering will feel still when turning and the steering shaft needs to be updated with improved intermediate steering shaft. Model 2009-2014 a4, a5, a5 cab, q5.
• 10251027Dec 9, 2013Wheels. Tightening wheel bolts
• 10121413Dec 9, 2013Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-38 dated November 15, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp…
• 10121408Dec 9, 2013Wheels. Supersedes Technical Service Bulletin Group 44 number 12-32 dated August 2, 2012. Wheel bolt requires torque adjustment. Torque sticks, torque extension bars, and impact guns/wrenches are not approved by Audi of America, Inc., and should not be used to apply torque to wheel bolts. Always use a calibrated torque wrench to attain the correct wheel bolt torque and follow the proper wheel tightening procedure as…
• 10054859Dec 9, 2013Equipment. Audi: on certain vehicles, use calibrated torque wrench and not torque sticks, torque extension bars and impact guns/wrenches not approved for usage on wheel bolts by manufacturer, that can cause damage to brake, steering wheel, hub. Model 1995-2014 all.
• 10053944Dec 6, 2013Engine. Audi: see document search button for owner letter. Information provided regarding warranty extension on carbon buildup removal, engine cylinder head secondary air ports. Models 2009-2012. No model provided.
• 10251002Dec 3, 2013Suspension. Rattling/knocking noise from front end over bumps
• 10250661Dec 3, 2013Suspension. Rattling/knocking noise from front end over bumps
• 10121412Dec 3, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 64 number 13-26 dated June 7, 2013. The customer may report hearing noises when operating the window or noises from inside the door when driving on rough roads. When the window is lowered, it collides with the clip that holds the window guide cable. This causes the clip to open and contact the window during operation, or to rattle when the vehicle is driven on rough roads.
• 10121406Dec 3, 2013Suspension, Brakes. The customer reports hearing a rattling or knocking noise when the car is driven over bumps or uneven road surfaces. The noise is noticed after the car has been driven for a while and is warmed-up, and when the temperature outside is warm. The condition can be duplicated if the brakes are applied while the car is driven over bumps. High ambient temperatures at the hydraulic guide links cause the noise.
• 10066980Dec 3, 2013Body and structure. Summary to be provided on a future date.
• 10243834Dec 2, 2013Electrical system. Ignition Coils (NVLW)
• 10204501Nov 27, 2013Engine cooling. 90 "Ignition lock faulty" message in cluster information display.
• 10121509Nov 27, 2013Electrical system. "Ignition lock faulty" message is displayed in the driver information display with the symbol shown at right. DTCs are stored in the comfort system central control unit. The "ignition lock faulty" message can be triggered by many different DTC entries. Presence of the message does not indicate that the ignition switch is faulty; the message typically has a different root cause. Replacing the ignition switch before…
• 10251025Nov 21, 2013Steering. Steering wheel shimmy, vibration and/or oscillation
• 10204489Nov 21, 2013Suspension, Steering, Tires, Wheels. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel.
• 10121497Nov 21, 2013Steering, Suspension. Supersedes Technical Service Bulletin Group 44 number 13-42 dated September 27, 2013. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10243771Nov 18, 2013Equipment. Audi Elsa Newsletter
• 10204516Nov 18, 2013Visibility (wipers, defrost, mirrors). Wind noise from Exterior Mirror.
• 10204496Nov 15, 2013Body and structure. Customer may report hearing wind noise from the front door area when the vehicle is driven at
• 10121504Nov 15, 2013Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 66 number 13-37 dated November 4, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10205713Nov 13, 2013Electrical system. Update Bulletin
• 10203526Nov 13, 2013Equipment. Update Bulletin
• 10243770Nov 11, 2013Equipment. Audi Elsa Newsletter
• 10216667Nov 7, 2013Fuel system. The leak can be traced to the connection of the water pump and the hose leading to the heater core (Figure 1). The seal ring is not the cause of the leak.
• 10204482Nov 7, 2013Engine cooling. Customer may report coolant leaking from the engine area.
• 10121490Nov 7, 2013Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-44 dated July 18, 2013. Customer may report coolant leaking from the engine area. The leak can be traced to the connection of the water pump and the hose leading to the heater core. The seal ring is not the cause of the leak.
• 10204503Nov 6, 2013Equipment. The navigation DVD or other CD/DVD cannot be ejected.
• 10121511Nov 6, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-25 dated November 29, 2011. The navigation DVD or other CD/DVD cannot be ejected. There are no DTCs stored in the corresponding module. The eject button is not stuck. When the eject button is pushed, the drive does not sound as if it is trying to eject the CD/DVD. Vehicles with DVD-based navigation systems now have the navigation DVD installed during…
• 10243769Nov 4, 2013Equipment. Audi Elsa Newsletter
• 10204514Nov 4, 2013Equipment. Several weeks ago, the ODIS Quick Reference Guide was sent to all dealer technicians (non-corporate
• 10204495Nov 4, 2013Body and structure. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds.
• 10121503Nov 4, 2013Body and structure, Visibility (wipers, defrost, mirrors). Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal lamp, side assist lamp, perimeter lamp…

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