2011 Audi Q5 Technical Service Bulletins

1,203 technical service bulletins (TSBs) are on record for the 2011 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121345Sep 25, 2013Equipment. Various features in the rear passenger compartment are inoperative. Some features may include power rear windows, rear climate control operating unit, rear sunroof panel, rear reading lamps, rear cigarette lighters, etc. By design, many electronically-controlled features in the rear passenger compartment, in addition to the power rear windows, are deactivated if the child lock in the driver's door is activated.
• 10121339Sep 25, 2013Steering. Supersedes Technical Service Bulletin Group 97 number 13-35 dated March 27, 2013. Steering wheel does not lock. Various warning lights are on. Steering feels stiffer than usual. The engine cannot be switched off. The ignition key cannot be removed. There are DTC entries present in the system (either static or sporadic). DTCs are stored in the ABS control module. This condition does not result in any drivability…
• 10066890Sep 25, 2013Electrical system. Summary to be provided on a future date.
• 10251000Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10250999Sep 23, 2013Suspension. Shock absorber leaks: assessment aid
• 10250659Sep 23, 2013Steering. Squeaking noises when steering or maneuvering
• 10250658Sep 23, 2013Back-over prevention (rear camera), Body and structure. Shock absorber leaks: assessment aid
• 10243777Sep 23, 2013Equipment. Audi Elsa Newsletter
• 10121365Sep 23, 2013Equipment. Supersedes Technical Service Bulletin Group 90 number 10-14 dated August 10, 2010. Cigarette lighter element will not lock into the lighter socket -U1- to begin the heating process, or the lighter element will not automatically release once the heating process has completed. As a result, the socket can become inoperative when used as a power outlet.
• 10121332Sep 23, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 40 number 12-23 dated May 14, 2012. Squeaking noises are heard when the steering wheel is turned or maneuvered. The noises may be more prevalent in wet weather. The folds of the outer rubber boots on the front axle shafts may come in contact with each other when the steering wheel is turned, causing squeaking noises. These noises are more likely to occur when the vehicle…
• 10121331Sep 23, 2013Suspension. Supersedes Technical Service Bulletin Group 40 number 10-04 dated April 1, 2010. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber. As a result of a leak because the shock absorber is damaged. As a result of residue from when the shock was filled during production, or of slight condensation in the seal area. This small amount of oil is for lubrication and it reduces wear on the seal.
• 10121371Sep 20, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-28 dated December 9, 2011. Customer is inquiring about retrofitting the MMI system with a language pack or map database outside of factory-available options.
• 10121321Sep 20, 2013Engine. Supersedes Technical Service Bulletin Group 24 number 12-28 dated April 24, 2012. MIL on. DTC P0234 (Turbo/Super Charger Overboost Condition) is stored in the engine control module, J623 (address word 01). No other DTCs are stored. DTC P0234 can be set inadvertently by the software application. DTC P0234 can be set with an actual cause in combination with loss of engine power and low/uneven engine performance…
• 10243780Sep 16, 2013Equipment. Audi Elsa Newsletter
• 10228324Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10225003Sep 16, 2013Equipment. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10221976Sep 16, 2013Engine cooling. The programmed values for the misfiring recognition are not automatically reset by deleting the memory once.
• 10121333Sep 16, 2013Steering. The customer complains that rattling or engine noise can be heard in the passenger compartment. The plastic sleeve of the intermediate steering shaft can slip towards the universal joint (mounting of the power steering rack), causing rattling or engine noise that can be heard in the passenger compartment. Improved production process.
• 10121320Sep 16, 2013Engine. Supersedes Technical Service Bulletin Group 01 number 13-73 dated March 7, 2013. The engine warning light is on after engine replacement. The engine is not running roughly. However, the engine control module, J623 (01), is storing one or more of the following engine misfire fault codes: DTCs P0300 - P0304. The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for…
• 10121342Sep 13, 2013Wheels, Steering. Supersedes Technical Service Bulletin Group 48 number 12-30 dated June 25, 2012. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10121369Sep 12, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-99 dated August 5, 2013. Sound system ?pops? and loses audio for a few seconds (for vehicles with base sound system). Sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be…
• 10068155Sep 12, 2013Equipment. Summary to be provided on a future date.
• 10226505Sep 11, 2013Lane departure, Transmission and drivetrain, Electrical system. Transmission warning message in cluster
• 10121367Sep 11, 2013Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-49 dated July 31, 2012. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10121329Sep 11, 2013Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-02 dated April 26, 2013. Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. DTCs is stored in the transmission control module (TCM). If DFCCs do not match exactly, this TSB does not apply.
• 10054865Sep 11, 2013Transmission and drivetrain. Audi: the transmission control module software would illuminate in instrument cluster and vehicle fails to move after shifting into gear and new software is needed to address condition.
• 10121363Sep 10, 2013Engine cooling. Supersedes Technical Service Bulletin Group 87 number 13-41 dated May 30, 2013. Moisture in the driver or front passenger foot well. Due to a faulty and/or incorrectly installed condensation drain hose, condensation from the evaporator could enter the front foot well areas through a gap between the body and the sealing surface of the drain hose.
• 10121364Sep 9, 2013Electrical system. Supersedes Technical Service Bulletin Group 90 number 12-30 dated June 26, 2012. The driver information system (DIS) display screen is completely blank or appears to be all white The condition is intermittent and the DIS can function normally when the key is cycled off and back on. This condition only affects vehicles with the highline instrument cluster. The issue is attributed to incorrect software for clusters…
• 10121354Sep 5, 2013Seats. Supersedes Technical Service Bulletin Group 72 number 12-04 dated November 30, 2012. Customer may report hearing squeak or rattle sounds coming from the rear seat area. The rattle sound may be caused from the pivot point of the torsion bar within the 2/3 rear seat backrest pivot assembly. The squeak noise may be coming from the rear seat armrest area, specifically from the contact surface between the armrest lock…
• 10121324Sep 5, 2013Engine cooling. Supersedes Technical Service Bulletin Group 10 number 10-02 dated September 14, 2010. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the vehicle's engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds…
• 10068104Sep 5, 2013Seats. Summary to be provided on a future date.
• 10243778Sep 3, 2013Equipment. Audi Elsa Newsletter
• 10124638Aug 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 11-20 dated October 21, 2011. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing…
• 10121385Aug 30, 2013Electrical system. Audi has determined that a faulty fuel injector may cause minor misfire conditions and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component.
• 10124664Aug 26, 2013Electrical system, Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-12 dated August 9, 2013. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further engine control module (ECM), J623, software calibration needed to improve hesitation.
• 10124641Aug 26, 2013Equipment. Supersedes Technical Service Bulletin Group 87 number 13-43 dated July 12, 2013. Air conditioning is inoperative. The HVAC blower functions normally. The A/C pressure/temperature sensor, G395, leaks refrigerant. This causes sensor G395 to show an incorrect or implausible value when reading MVBs. An incorrect signal or a low refrigerant level in the system can cause the air conditioning compressor to deactivate.
• 10124619Aug 21, 2013Fuel system. Audi has determined that a faulty fuel injector may cause minor misfire conditions and, in turn, cause the Malfunction Indicator Lamp (MIL) on the instrument cluster to illuminate due to the presence of specific fault codes caused by this component. Please note that it is highly unlikely that the vehicle will experience an issue with multiple fuel injectors at the same time. The MIL is part of the on-board…
• 10124675Aug 20, 2013Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-01 dated May 29, 2013. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10124645Aug 14, 2013Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10124621Aug 14, 2013Engine cooling. As part of Audi's ongoing commitment to our environment, Audi is extending the Emissions Control Systems Warranty to cover cleaning of the engine cylinder head secondary air ports to remove carbon buildup under specific conditions to 10 years or 120,000 miles, whichever occurs first, from the vehicle's original in-service date for certain 2009-12 Model Year Audi vehicles with 3.2L engine, and certain 2009-2013…
• 10124616Aug 13, 2013Engine cooling. Audi has determined that, under certain driving conditions, carbon buildup can occur in the engine cylinder head secondary air ports. Due to the presence of specific fault codes caused by this carbon buildup, the Malfunction Indicator Lamp (MIL) on the instrument cluster may illuminate. The MIL is part of your on-board diagnostic system. Please refer to your owner's manual for additional information about the MIL.
• 10124666Aug 9, 2013Electrical system, Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-00 dated April 9, 2013. Hesitation concerns, harsh downshifts when braking, or harsh 1-2 upshifts. Further transmission control module (TCM), J217, software calibration needed to improve shift concerns. Further engine control module (ECM), J623, software calibration needed to improve hesitation.
• 10124690Aug 5, 2013Equipment. This document contains information on the Audi side assist update.
• 10124687Aug 5, 2013Equipment, Brakes. This document contains information on the Audi braking guard.
• 10124635Aug 5, 2013Equipment. Sound system "pops" and loses audio for a few seconds (for vehicles with base sound system) or sound system loses audio for a few seconds and returns on its own (for vehicles with Bose or Bang & Olufsen sound system). If the sound does not return on its own, or is accompanied by relevant DTCs in the vehicle, another issue may be present. Verify the root cause before proceeding with this bulletin. HD radio does not…
• 10124654Aug 2, 2013Steering. Supersedes Technical Service Bulletin Group 48 number 13-45 dated July 10, 2013. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the…
• 10124648Aug 1, 2013Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 11-49 dated August 8, 2011. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle "locked itself". The lock command history is stored in the convenience system control module (J393).
• 10124581Jul 30, 2013Equipment. Supersedes Technical Service Bulletin Group 91 number 12-38 dated March 2, 2012. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes in one of the following scenarios: * After the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), the screen freezes briefly. * After the ignition is switched on (shortly after the phone automatically reconnects…
• 10124515Jul 30, 2013Latches, locks and linkages, Electrical system. Supersedes Technical Service Bulletin Group 55 number 13-30 dated May 28, 2013. "Low Oil Level" message is on in the DIS or MMI. The hood must be open for at least 30 seconds for a reset of this message to be performed. The message is not reset in the DIS/MMI because the hood has not been recognized as being opened due to an inoperative hood contact switch.
• 10243791Jul 29, 2013Equipment. Audi Elsa Newsletter

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