2014 Audi Q5 Technical Service Bulletins

1,388 technical service bulletins (TSBs) are on record for the 2014 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10128405Aug 4, 2015Electrical system, Engine cooling. Supersedes Technical Service Bulletin Group 21 number 14-21 dated November 26, 2014. The MIL is on. Customer may report a reduction in power. DTC P029900 (Turbo/Super Charger Underboost) is stored in the engine control module (ECM), J623 (address word 01). The circlip connecting the turbo wastegate actuator rod and the wastegate flap lever can fall off due to low tension of the clip. Consequently, the wastegate…
• 10128400Aug 4, 2015Electrical system. DTC P103200 (NOx sensor signal too high) is stored in the engine control module (ECM). Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts.
• 10128456Jul 31, 2015Vehicle speed control. Supersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
• 10058588Jul 31, 2015Forward collision avoidance. Audi: some vehicles experience a deactivation of adapted cruise control (acc) due radar sensor failing to see objects for period of time when snow, leaves, water spray blocks radar sensor vision. Model 2013-16 a4, a5, cabriolet, q5.
• 10130705Jul 30, 2015Steering. Supersedes Technical Service Bulletin Group 48 number 15-65 dated March 23, 2015. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from the…
• 10128397Jul 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 15-26 dated June 30, 2015. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM). The diagnostic limitations were too narrow.
• 10128394Jul 22, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 15-25 dated June 19, 2015. The MIL is on. DTC P20E800 (Reductant pressure too low) is stored in the engine control module. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Hardware and software update is needed.
• 10058587Jul 22, 2015Back-over prevention (rear camera). Audi: some vehicles experience, intermittently, the mmi display failing to display rearview camera image due to possible wiring harness issue. Model 2013-16 a4, a5, a8, q3, q5, q7.
• 10128360Jul 21, 2015Electrical system, Engine cooling. Supersedes Technical Service Bulletin Group 80 number 14-07 dated August 11, 2014. The MIL is on. Climate system heating performance is insufficient. Coolant level warning is on. Engine temperature is elevated. ?Limp Home? mode is active. Faults may be stored in the transmission control module. Coolant loss is found from one or more control valves: N82, N509, or N488. Coolant may have migrated into the wiring…
• 10058574Jul 21, 2015Engine cooling. Audi: some vehicles will experience warning coolant level is on, elevation of engine temperature, an active limp home mode due to performance of climate system heating is insufficient due loss of coolant resulting in coolant migration of electrical harness and air conditioning electronics. Model 2010-14 a6, 7, 8, 4, 5, a5 cabriolet, tt, q5, 7.
• 10128480Jul 13, 2015Lane departure. Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
• 10058590Jul 13, 2015Lane departure. Audi: some vehicles are experiencing a false side assist warning when radar reflects from back of rear wheels to sensors and no other vehicles are present. Model 2009-17 q5.
• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128471Jul 1, 2015Transmission and drivetrain, Equipment. Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in…
• 10128469Jul 1, 2015Engine, Electrical system. The MIL is on. Customer may report that the engine runs irregularly. DTCs are stored in the ECM. On the camshaft adjustment valve, the filter element can loosen. There is no consequential damage from loosened particles in the oil circuit. They are gathered by the oil filter.
• 10058584Jul 1, 2015Engine. Audi: engine, on some vehicles, would run irregularly or have malfunction indicator lamp (mil) on or possible filter element for camshaft adjustment valve can loosen and in oil circuit, there is no damage from loosened particles. Model all. All years.
• 10120804Jun 30, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 15-21 dated April 29, 2015. The MIL is on. DTC P046100 (Fuel level sensor circuit Range/Performance) is stored in the engine control module (ECM), J623 (address word 01). DTC P046100 can be caused by miscalculations within the ECM software.
• 10120746Jun 30, 2015Transmission and drivetrain. The MIL is on. DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) is stored in the engine control module (ECM), J623 (address word 01). The diagnostic limitations were too narrow.
• 10120834Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-43 dated June 9, 2014. Customer may report that daytime running light is completely inoperative, daytime running light is partially inoperative, and multiple daytime running light LEDs are inoperative. DTCs are stored in the central electrics control module.
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10120815Jun 29, 2015Brakes. Customer may complain about brake squeak or squeal with light to moderate pedal pressure.
• 10058567Jun 29, 2015Exterior lighting. Audi: some vehicles have partially inoperative daytime running light or not operative completely, or have multiple daytime running light leds not operative. Model 2013-15 q5.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120836Jun 23, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track…
• 10120829Jun 19, 2015Electrical system. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
• 10120745Jun 19, 2015Electrical system. The MIL is on. DTC P20E800 is stored in the ECM. No relevant component or electrical problems are found when Guided Fault Finding (GFF) is run on the stored fault codes. Software update is needed.
• 10120744Jun 19, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
• 10120837Jun 16, 2015Electrical system. The customer states that no gear is selected after the engine restarts from a start-stop phase. The car must then be shifted from D-->N-->D or from D-->P-->D for the first gear to be selected. The issue may be intermittent. The issue only occurs when the start-stop system is activated. There are no DTCs stored in the engine control module (ECM), J623 (address word 01) or the transmission control module (TCM), J217…
• 10120918Jun 15, 2015Brakes, Engine, Equipment, Transmission and drivetrain, Steering. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.
• 10120743Jun 9, 2015Engine cooling. The MIL is on. "Coolant System: Fault Turn Off Engine" and the coolant symbol appears in the information panel. DTC P1B1C00 is stored in the ECM.
• 10120826Jun 5, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 15-87 dated May 18, 2015. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle?s actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but…
• 10120825Jun 3, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
• 10120805Jun 2, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10120048May 19, 2015Equipment. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded.
• 10120047May 18, 2015Equipment. When the vehicle is started, the GPS location or vehicle direction indicated on the MMI navigation map does not match the vehicle's actual location or direction of travel for a long period of time (often as long as 10 minutes). The issue occurs in open sky, with no large buildings obstructing the sky view. The issue is intermittent, but it can occur for long periods of time during a single day.
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120033May 15, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 15-45 dated May 6, 2015. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10120043May 8, 2015Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-07 dated September 12, 2013. Group "A" complaints: Valid for vehicles with MMI software below version 566. Group "B" complaints: Valid for vehicles with MMI software at or above version 566 but below 715. Group "C" complaints: Valid for vehicles with MMI software at or above version 715 but not including 814.
• 10120039May 7, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-45 dated January 20, 2015. The paint is flaking off of the radiator grille or front license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
• 10120032May 6, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 14-43 dated December 19, 2014. The MIL is on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10120049May 1, 2015Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 92 number 14-09 dated September 12, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the…
• 10119997Apr 30, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10119985Apr 29, 2015Transmission and drivetrain, Electrical system. The MIL is on. DTC P046100 is stored in the ECM. DTC P046100 can be caused by miscalculations within the ECM software.
• 10119990Apr 28, 2015Transmission and drivetrain. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
• 10120002Apr 24, 2015Back-over prevention (rear camera), Equipment. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10119993Apr 23, 2015Brakes. Customer reports hearing a squeal noise from the front brakes during first brake application in the morning, with cold brakes, below 20 mph, below 40ºF, and high humidity.
• 10120004Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
• 10120003Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
• 10119982Apr 16, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 13-54 dated October 10, 2013. Audi of America (in conjunction with AUDI AG) is conducting a pilot program in the USA with a limited number of specially-built vehicles. These vehicles have a persistent internet connection and are designed to be accessed and started without the need for a traditional remote key. Instead, these vehicles use NFC (Near-field…

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