2014 Audi Q5 Technical Service Bulletins

1,388 technical service bulletins (TSBs) are on record for the 2014 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10119983Apr 15, 2015Engine cooling, Electrical system. The MIL is on. DTCs P2440(00) and/or P2442(00) are stored in the ECM. One of the combi valves is defective or the vacuum solenoid is defective.
• 10119981Apr 14, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns.
• 10119995Apr 10, 2015Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and…
• 10119988Apr 10, 2015Engine cooling. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10120007Apr 2, 2015Equipment, Visibility (wipers, defrost, mirrors). The rear wiper is not functioning or only functions intermittently. Corrosion at the B538 splice of the rear wiper motor control circuit can cause an excessive voltage drop, resulting in an out of range control signal.
• 10119962Mar 27, 2015Lane departure. Supersedes Technical Service Bulletin Group 96 number 13-79 dated December 5, 2013. Audi side assist deactivates or is sporadically inoperative when the vehicle is driven in slow-moving stop-and-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information panel. The system can be activated approximately ten minutes after the…
• 10120679Mar 24, 2015Equipment. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the…
• 10119947Mar 23, 2015Steering. Supersedes Technical Service Bulletin Group 48 number 14-57 dated January 29, 2014. Customer may report hearing creaking or squeaking noise from the steering column when steering slowly (the noise can be duplicated while the vehicle is stationary if the steering wheel is turned slowly). The noise may get louder at higher temperatures or when the vehicle is driven for a longer period of time. The noise comes from…
• 10119957Mar 20, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10119945Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust…
• 10120677Mar 12, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 15-04 dated February 12, 2015. Customer may report hearing brake noise when the vehicle comes to a stop. Improved front brake pads introduced in production.
• 10120675Mar 12, 2015Engine cooling. Customer states that engine overheats. No MIL. No related DTCs are stored. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the overheat condition for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in…
• 10120673Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 17 number 14-52 dated September 2, 2014. The message "Oil minimum warning, add one quart of oil" appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
• 10119955Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
• 10119940Mar 9, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle…
• 10119946Mar 6, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
• 10120703Feb 25, 2015Body and structure, Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 14-39 dated August 11, 2014. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10120699Feb 19, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 14-94 dated August 11, 2014. The brake pad wear indicator comes on, but brake pad thickness is above the wear limit.
• 10120682Feb 13, 2015Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
• 10120705Feb 12, 2015Exterior lighting, Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-32 dated January 23, 2014. The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.
• 10120698Feb 12, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 15-03 dated February 9, 2015. Customer may report hearing brake noise when the vehicle comes to a stop from front brakes.
• 10120697Feb 9, 2015Brakes. Customer may report hearing brake noise when the vehicle comes to a stop from front brakes.
• 10120695Feb 5, 2015Brakes. The customer may report hearing a high-pitched squeal or squeak from the brake system during light brake application. May occur during colder weather or when backing out of a parking spot/garage in the morning. Improved front brake pads introduced in production
• 10119864Jan 30, 2015Suspension. Various squeaks and rattles are heard in the front or rear doors when the vehicle is driven over rough roads. Friction in the points of contact between the door trim panels can cause these noises.
• 10120671Jan 23, 2015Brakes. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc and brake pad. Discs are covered with rust. Rust can form when the…
• 10119863Jan 21, 2015Equipment. Paint flakes off radiator grille or license plate holder. The surfaces of these components were too smooth (due to high-gloss polishing tools), which led to weak adhesion of the paint during production. Only components with color index T94 are affected.
• 10119865Jan 20, 2015Equipment. The vehicle horn sounds abnormal or is inoperative. Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. Contact the Audi Technical Assistance Center (TAC) before replacing any parts. No changes to production have been made, as no issue has been identified.
• 10119854Jan 16, 2015Electrical system, Fuel system. The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM. Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle.
• 10119861Jan 15, 2015Brakes. The customer may report hearing brake noise from front or rear brakes. The customer may describe these noises as a squeal, squeak, grinding, groaning, thumping, or creaking. Brake noise can be attributed to many causes. Brake discs or brake pads are close to or below their wear limit. Aftermarket pads or discs have been installed. There is debris (such as small stones, grit, road salt, or sand) between brake disc…
• 10120670Jan 9, 2015Electrical system. This document contains the Technical Service Bulletin that supersedes Technical Service Bulletin Group 00 number 13-50 dated May 22, 2013. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for the traction motor, power electronics, high voltage battery, high voltage cables, high voltage A/C compressor. Auxiliary battery, and any hybrid warning…
• 10119866Jan 5, 2015Electrical system. ?Hybrid drive: system error. Please go to workshop? is shown in the instrument cluster. Electric and hybrid operation are no longer possible. DTC P0AD600 is stored in the hybrid battery management module. The hybrid battery management control module unlearns the end stops of the air supply valve in the cooling module because of a software problem.
• 10057580Jan 5, 2015Hybrid propulsion system. 2012-2015 audi q5 hybrid warning light lights up in the instrumental cluster, indicating that the electric drive does not work.
• 10231116Dec 22, 2014Equipment. Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
• 10230501Dec 19, 2014Electrical system. EVAP System Leak Detected NVLD very small leak
• 10225088Dec 19, 2014Engine cooling. System Leak Detected.
• 10124893Dec 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10124885Dec 19, 2014Electrical system. Supersedes Technical Service Bulletin Group 20 number 14-41 dated October 9, 2014. MIL on. DTC P045600 (EVAP System Leak Detected NVLD (very small leak)) is stored in the engine control module (ECM), J623 (address word 01). Drivability is not affected. The NVLD pressure switch may erroneously detect a very small leak.
• 10065974Dec 19, 2014Engine. Summary to be provided on a future date.
• 10228380Dec 18, 2014Electrical system. Due to a production issue for the level sensor, the ECM cannot correctly read the reductant (AdBlue) fluid level.
• 10225059Dec 18, 2014Engine cooling. Due to a production issue for the level sensor, the ECM cannot correctly read the reductant (AdBlue) fluid level.
• 10222032Dec 18, 2014Engine cooling. Due to a production issue for the level sensor, the ECM cannot correctly read the reductant (AdBlue) fluid level.
• 10124883Dec 18, 2014Electrical system. Supersedes Technical Service Bulletin Group 01 number 14-84 dated July 28, 2014. MIL on. DTC P203B00 (Reductant Level Sensor Circuit Range/Performance) is stored in the engine control module (ECM), J623 (address word 01). Due to a production issue for the level sensor, the ECM cannot correctly read the reductant (AdBlue) fluid level.
• 10065414Dec 18, 2014Electrical system. Summary to be provided on a future date.
• 10228302Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10224981Dec 10, 2014Electrical system, Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10221954Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10124895Dec 10, 2014Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-34 dated March 7, 2014. The high beam is inoperative on one side of the vehicle. The low beams operate correctly. A warning may appear in the instrument cluster. DTCs may be present in the central electrics control module. The connection for the high beam shutter is not connected in the affected headlight.
• 10124882Dec 10, 2014Electrical system. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
• 10066448Dec 10, 2014Exterior lighting. Summary to be provided on a future date.

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