2016 Audi Q5 Technical Service Bulletins

856 technical service bulletins (TSBs) are on record for the 2016 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10124694Aug 1, 2015Equipment, Tires. This document contains the Audi tire chain information by vehicle.
• 10128456Jul 31, 2015Vehicle speed control. Supersedes Technical Service Bulletin Group 91 number 14-46 dated June 25, 2014. Adaptive Cruise Control (ACC) does not work. The message "ACC no sensor vision" appears in the cluster. DTCs are logged in the distance regulation control module.
• 10128490Jul 30, 2015Transmission and drivetrain, Brakes, Visibility (wipers, defrost, mirrors)…. This document contains the fluid capacity chart.
• 10124693Jul 30, 2015Equipment, Tires. This document contains the Audi normal load condition tire pressure table.
• 10124692Jul 30, 2015Equipment, Tires. This document contains the tire pressure table for Audi vehicles. This document is in Spanish.
• 10128461Jul 28, 2015Equipment. This document contains the Audi maintenance schedule. The intervals shown in this table are based on vehicles operating under normal conditions. In case of severe conditions, such as extremely low temperatures, excessive dust, etc., it is necessary for certain operations to be carried out in between the given intervals. This applies particularly to engine oil changes and the cleaning or replacing of the air cleaner…
• 10128508Jul 22, 2015Equipment. This document contains the pre-delivery inspection technician reference document. The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have…
• 10124703Jul 22, 2015Equipment. This document contains the pre-delivery inspection technician reference document. The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). The PDI Checklist has been simplified to make the process more efficient, and in doing so, this document has been created to be used as a reference for checklist items that may have…
• 10128496Jul 16, 2015Equipment. This document contains the Audi pre-delivery inspection checklist. All items must be completed prior to customer delivery by an Audi technician. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests.
• 10124700Jul 16, 2015Equipment. This document contains the Audi delivery guidelines checklist. This document is in Spanish.
• 10124699Jul 16, 2015Equipment. This document contains the Audi pre-delivery inspection checklist. All items must be completed prior to customer delivery by an Audi technician. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests.
• 10128480Jul 13, 2015Lane departure. Supersedes Technical Service Bulletin Group 96 number 14-86 dated September 25, 2014. Customer reports that the side assist is providing warnings when no vehicles are present. The radar is reflected from the rear wheels back to the sensors, resulting in a false side assist warning.
• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128471Jul 1, 2015Transmission and drivetrain, Equipment. Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in…
• 10120811Jun 30, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 14-75 dated March 20, 2014. The MIL is on. No start or rough running. One or more DTCs are stored in the engine control module. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for…
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120836Jun 23, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 13-71 dated July 22, 2013. The customer complains that after the vehicle is started, the name of the current radio station or media track is not shown in the driver information system (DIS). After the music input is changed to a different source and then changed back (i.e., media to radio to media or radio to media to radio), the radio station or media track…
• 10120829Jun 19, 2015Electrical system. The navigation map update database 8R0051884CJ cannot be activated using Software Version Management.
• 10120825Jun 3, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-30 dated April 7, 2014. On generation III Concert and Symphony radios, the control knob or volume knob is broken or loose. Knobs may be damaged by outside influence.
• 10120805Jun 2, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10120068May 29, 2015Equipment, Tires. This document contains the normal load condition tire pressure table. This document is in Spanish.
• 10120067May 29, 2015Equipment, Tires. This document contains the normal load condition tire pressure table.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10120048May 19, 2015Equipment. When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly after the phone automatically reconnects with the vehicle), and after the phonebook has downloaded.
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120040May 15, 2015Equipment. The air conditioning system does not blow cold air. DTCs are stored in the air conditioning / heating electronics control module, J255 (address word 08). In the course of diagnosis, the refrigerant circuit volume is checked and the refrigerant volume is correct. No leaks can be found. Normally, the diagnostic conclusion faults the high pressure sensor G395, and it is subsequently replaced. The air conditioning…
• 10120002Apr 24, 2015Equipment, Back-over prevention (rear camera). Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10120004Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 13-12 dated March 29, 2013. The headlight switch knob was designed with a normal position and a pushed-in position. This feature was designed to avoid injuries during a collision.
• 10120003Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
• 10119981Apr 14, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 15-71 dated January 9, 2015. A repair authorization must be obtained if a Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns.
• 10119996Apr 10, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-48 dated March 16, 2015. Customer may report hearing wind noise from the front door area. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors. The added features include the turn signal…
• 10120679Mar 24, 2015Equipment. Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate-length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the…
• 10119957Mar 20, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-27 dated March 4, 2014. The addresses and contacts stored in the Navigation >> Favorites, Navigation >> Directory, and Navigation >> Last destinations submenus disappear intermittently. Intermittently, the MMI system does not appear to remember that the user's myAudi PIN has already been entered, and it requires the user to enter the PIN again. The voice…
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10119945Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust…
• 10119955Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
• 10119940Mar 9, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle…
• 10119946Mar 6, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
• 10120703Feb 25, 2015Body and structure, Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 70 number 14-39 dated August 11, 2014. Various squeaks and/or rattles are heard from the roof area on vehicles equipped with a panoramic sunroof. These noises can be created by the points of contact between the sunroof cover trim frame and the clips that retain it to the headliner.
• 10120699Feb 19, 2015Brakes. Supersedes Technical Service Bulletin Group 46 number 14-94 dated August 11, 2014. The brake pad wear indicator comes on, but brake pad thickness is above the wear limit.
• 10120682Feb 13, 2015Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
• 10120705Feb 12, 2015Exterior lighting, Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-32 dated January 23, 2014. The light bulb warning light is displayed in the instrument cluster with the following message: "Vehicle lights: malfunction". DTCs are stored in the vehicle electrical system control module. Exterior lights are functioning properly.
• 10119935Jan 13, 2015Tires. This document contains the Audi normal load condition tire pressure table.
• 10119934Jan 13, 2015Tires. This document contains the Audi normal load condition tire pressure table. This document is in Spanish.
• 10118461Jan 9, 2015Equipment. This document contains the Audi vehicle detail report checklist. DO NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery. Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials. Only operate power convertible top with engine running to conserve battery power (A5/S5 Cab, R8 ONLY).
• 10118460Jan 9, 2015Equipment. This document contains the Audi vehicle detail report checklist. DO NOT use accessories (radio, etc.) while performing detail, as this can discharge the battery. Refer to TSB 2009967 for Detailer responsibilities, specific use of chemicals, and for part numbers to order materials. Only operate power convertible top with engine running to conserve battery power (A5/S5 Cab, R8 ONLY).
• 10231116Dec 22, 2014Equipment. Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
• 10124893Dec 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10228302Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.

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