2016 Audi Q5 Technical Service Bulletins

856 technical service bulletins (TSBs) are on record for the 2016 Audi Q5. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10224981Dec 10, 2014Electrical system, Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10221954Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10124895Dec 10, 2014Electrical system. Supersedes Technical Service Bulletin Group 94 number 14-34 dated March 7, 2014. The high beam is inoperative on one side of the vehicle. The low beams operate correctly. A warning may appear in the instrument cluster. DTCs may be present in the central electrics control module. The connection for the high beam shutter is not connected in the affected headlight.
• 10124882Dec 10, 2014Electrical system. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
• 10066448Dec 10, 2014Exterior lighting. Summary to be provided on a future date.
• 10250944Dec 8, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10124888Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10124898Dec 4, 2014Equipment. This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
• 10231142Nov 17, 2014Equipment. Technical bulletins and updates
• 10124867Nov 7, 2014Engine. Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10124877Nov 4, 2014Electrical system. The following message appears on the MMI display: ?Device or cable type not supported?. The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.
• 10231140Nov 3, 2014Equipment. Technical bulletins and updates
• 10124755Oct 31, 2014Latches, locks and linkages. Supersedes Technical Service Bulletin Group 57 number 13-86 dated March 20, 2013. The exterior door handle touch sensors (Audi advanced key) are inoperative on one or several doors. The key blade can be used mechanically (driver door or trunk) or remote electrically (key remote buttons) to unlock and lock the vehicle.
• 10250950Oct 21, 2014Wheels. Tightening wheel bolts
• 10250949Oct 21, 2014Steering. Steering wheel leather damage, all vehicles
• 10124754Oct 21, 2014Steering. Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10124760Oct 17, 2014Equipment. Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
• 10124745Oct 16, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped…
• 10124744Oct 16, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013. The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.
• 10124751Oct 12, 2014Wheels. Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013. Wheel bolt requires torque adjustment.
• 10243756Oct 6, 2014Equipment. Audi Elsa Newsletter
• 10124763Oct 2, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI.
• 10124806Sep 23, 2014Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10216628Sep 10, 2014Engine cooling. Customer vehicle is fitted with unauthorized ECM tuning.
• 10124823Sep 10, 2014Equipment. Customer vehicle is fitted with unauthorized ECM tuning. All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration.
• 10122524Jul 31, 2014Equipment. Supersedes Technical Service Bulletin Group 00 number 14-61 dated May 1, 2014. Technician preparation when calling the Audi Technical Assistance Center (TAC).
• 10228298Jul 30, 2014Engine cooling. A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
• 10221950Jul 30, 2014Equipment. A DTC with the description ?Invalid Data Record? is stored after an ECU has been replaced or updated.
• 10122568Jul 30, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-87 dated June 19, 2013. The MMI control knob joystick is loose or has fallen off. Only vehicles with navigation and without MMI touch are affected.
• 10066402Jul 30, 2014Equipment. Summary to be provided on a future date.
• 10231144Jul 28, 2014Equipment. Technical bulletins and updates
• 10226424Jul 24, 2014Equipment. Sunglass holder will not close
• 10122571Jul 24, 2014Equipment. Supersedes Technical Service Bulletin Group 96 number 13-61 dated May 28, 2013. The sunglass holder in the dome light assembly will not latch closed. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10122555Jul 18, 2014Electrical system. Supersedes Technical Service Bulletin Group 57 number 13-97 dated October 29, 2013. The customer inquires about the operation of the vehicle locking, and may suggest that the vehicle ?locked itself?. The lock command history is stored in the convenience system control module (J393).
• 10228297Jul 15, 2014Electrical system. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
• 10221949Jul 15, 2014Equipment. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
• 10122522Jul 15, 2014Electrical system. Supersedes Technical Service Bulletin Group 00 number 12-32 dated February 7, 2012. This Technical Service Bulletin (TSB) details the general process for carrying out a Software Version Management (SVM) software update for any TSB or Update.
• 10250966Jul 14, 2014Brakes. Brake pulsation diagnostic guidelines
• 10128242Jul 14, 2014Brakes, Suspension, Air bags. Brake-related vibration and pulsation has several causes that depend on driving style and resulting brake disc temperature, as well as environmental conditions. Both the intensity of the wear of the brake system and the type of wear depend on the operating conditions of the vehicle. The wear of the brake discs is determined by the frequency and intensity of the brake operations.
• 10249054Jul 10, 2014Other or unknown. Due to new Minnesota state regulations regarding biofuels, biodiesel blends of B5 or less may not be available in the State of Minnesota.
• 10122415Jun 20, 2014Engine cooling. Supersedes Technical Service Bulletin Group 19 number 13-41 dated June 20, 2013. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10231127Jun 9, 2014Equipment, Electrical system. ElsaPro Software update and technical bulletins
• 10228295May 28, 2014Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
• 10226529May 28, 2014Transmission and drivetrain. Vehicle lacks power or will not move after stop due to simultaneous depressing of the brake and accelerator pedals
• 10221947May 28, 2014Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
• 10210679May 28, 2014Transmission and drivetrain, Electronic stability control. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system…
• 10122465May 28, 2014Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left…
• 10122452May 28, 2014Engine, Equipment. Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating…
• 10122399Apr 28, 2014Equipment. This document contains the Audi technician report checklist. All items must be completed prior to customer delivery by an Audi technician. Refer to the Special functions tab of ODIS Diagnosis using GFF for the PDI function tests. Audi recommends using an Audi approved battery charger to prevent excessive battery discharge during inspection.
• 10122359Apr 10, 2014Equipment, Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating…

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