2018 Audi Q5 Suspension Problems
- Complaints
- 25about this part
- Share
- 12%of 209 total for the year
- Median mileage
- 60,000miles
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 25 complaints about the suspension of the 2018 Audi Q5, 12% of the 209 complaints for this model year. Where a mileage was given, the median is 60,000 miles.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Driving through the expressway a metal noice from the bottom of my car. One of the coil spring was out of the base and the other was broken. As the Audi dealer, the extended warranty doesn’t want to paid due to a corrosion on the bottom of the car. I’m live and drive close to the beach. They gave me thousands excuses to not fix it. My car has 60,000 miles and is from 2018. I was reading that those car may not be coated with special wax for corrosion.”
NHTSA complaint #11768130, filed 2026-09“The right rear coil spring broke after only 52,679 miles. The car was NEVER taken off road and most of the mileage was on highways. It was driven by my wife, who is a very conservative driver. The dealer discovered this. The independent shop to which I took it for a second opinion stated that the coil spring looked like new but had a break in it, which they've never seen with a car in pristine condition and such low mileage. …”
NHTSA complaint #11541745, filed 2023-08“My dealer informed me during a routine inspection that the rear coils springs were about to break and needed replacement at only 66653 miles. Web search revealed many others who have actually failed. Manufacturer will not cover 'out of warranty' repair. As a mechanical engineer with 45 years in the light vehicle industry - 30 in safety - I can say that coil springs do not routinely fail, especially at this mileage. If the do fail at speed I'd certainly expect potential loss of control by the surprised diver.”
NHTSA complaint #11606819, filed 2024-08“Brought to dealer for routine maintenance and was told both rear springs are broken and need to be replaced. Last time it was in the shop was for a safety inspection in March with no reported issues with springs. the springs are a critical suspension component and put me and others on the road at risk every time I drove it due to rollover, loss of control and bottom out potential while driving. Yes dealer inspected and confirmed the component failure and suggested replacement. No indication on dashboard or warning lights.”
NHTSA complaint #11520671, filed 2023-05“I was recently driving and heard a funny noise from back right of car. Looked underneath and saw a broken spring (I have the broken spring) . I am the original owner of this car and it only has 36,645 miles on it. Never been off-road, hauled anything, or had anything heavy in back. In looking online afterwards this seems to be a common problem in 2018 Audi Q5s. This defect could have caused a serious accident if I hadn't noticed the sound and had it fixed.This is ridiculous for this to fail on this expensive of a vehicle with such low mileage. …”
NHTSA complaint #11572691, filed 2024-02Related service bulletins
- 11030983Mar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- 11025400Oct 22, 2025This bulletin provides information parameter settings for suspension control unit J775.
- 11025242Oct 1, 2025This bulletin provides information when there are rumbling/knocking noises from the front suspension; bolted connection of strut brace.
- 11023773Sep 29, 2025This TSB provides informaiton pertaining to noises from the guide link bush.
- 11023772Sep 29, 2025This bulletin provides information on locating noises coming from the suspension.
- 11023738Sep 29, 2025This bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting.
- 11020335Jun 2, 2025This bulletin provides information when there are rumbling noises from the suspension - upper link rubber mounting.
- 11016502Mar 12, 2025This bulletin serves as an assessment aid for shock absorber leaks.
- 11013720Jan 16, 2025This TSB provides information when there are rumbling/knocking noises from front suspension - bolted connection of strut brace.
- 11013719Jan 15, 2025This TSB provides informaiton pertaining to noises from the guide link bush.
Suspension: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2019 | 1 | 2% |
| 2018 | 25 | 12% |
| 2017 | 2 | 5% |
| 2016 | 2 | 3% |
| 2015 | 8 | 8% |
| 2014 | 7 | 7% |
| 2013 | 2 | 2% |
| 2012 | 4 | 2% |
| 2011 | 4 | 3% |
| 2010 | 2 | 2% |
| 2009 | 2 | 6% |
Other parts of the 2018 Audi Q5
74 complaintsOther or unknown
46 complaintsEngine
31 complaintsBrakes
22 complaintsBody and structure
22 complaintsForward collision avoidance
19 complaintsVehicle speed control
14 complaintsAir bags
13 complaintsExterior lighting
13 complaintsSteering
11 complaintsTransmission and drivetrain
10 complaintsSeat belts
7 complaints
← All problems reported for the 2018 Audi Q5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology