2020 Audi Q5 Steering Problems
- Complaints
- 3about this part
- Share
- 12%of 25 total for the year
- Median mileage
- 150miles
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 3 complaints about the steering of the 2020 Audi Q5, 12% of the 25 complaints for this model year. Where a mileage was given, the median is 150 miles.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Overall problem: Audi Q5 2020 appears to have a computer malfunction that instantly disables all systems. Vehicle 'shut itself off' at a brief stop and became very difficult to control, rolling into intersection. Details: I stopped car at residential neighborhood stop sign (brief and complete stop, no wait), immediately ready to proceed forward. Audi's 'auto stop/start' feature shut off the engine, then immediately all electronics shut down. The car basically 'turned itself off.' vehicle then began drifting/coasting into intersection. Controls were unresponsive. …”
NHTSA complaint #11322405, filed 2020-04, 150 miles“Gateway control modular failure. At dealer currently. We took pictures. Multiple reports of the exact same thing on Audi forums online. Audi confirmed same issue. While driving car it suddenly stopped and the emergency brake was automatically applied. No warning, no way to Live the car to safety, all the warning lights began to flash, windows started to rolling up and down. Then the car just turned off. Unable to start it, turn it on, move it, nothing. Needed a special tow truck to have it towed to dealer. A serious safety issue. I am 8 m pregnant, had my brother and 4 year old nephew in car. …”
NHTSA complaint #11442139, filed 2021-11Related service bulletins
- 11038042Sep 22, 2026This bulletin provides information about vibrations and rotational steering vibrations.
- 11038031Sep 22, 2026This bulletin provides informaiton when DTC B200FF0 is stored.
- 11036903Aug 21, 2026This bulletin provides service infomraiton regardin gthe identifaction of noises with dynamic steering.
- 11036902Aug 21, 2026This bulletin provides service information when thre are engine noises in the vehicle interior.
- 11028405Jan 13, 2026This bulletin provides information about vibrations and rotational steering vibrations.
- 11027350Dec 11, 2025This bulletin provides regarding visual damage for all vehicles.
- 11025340Oct 17, 2025This TSB provides information regarding rotational and other steerihng wheel vibrations.
- 11023767Sep 25, 2025This bulletin provides information when there is a prompt to take over steering; hands off detection.
Steering: other model years
| Year | Complaints | Share of year |
|---|---|---|
| 2025 | 1 | 2% |
| 2023 | 2 | 5% |
| 2021 | 3 | 4% |
| 2020 | 3 | 12% |
| 2019 | 7 | 13% |
| 2018 | 11 | 5% |
| 2017 | 4 | 10% |
| 2016 | 10 | 13% |
| 2015 | 14 | 14% |
| 2014 | 17 | 16% |
| 2013 | 18 | 20% |
| 2012 | 1 | 1% |
| 2011 | 3 | 2% |
| 2010 | 2 | 2% |
| 2009 | 1 | 3% |
Other parts of the 2020 Audi Q5
8 complaintsOther or unknown
6 complaintsEngine
4 complaintsForward collision avoidance
3 complaintsSeat belts
3 complaintsBrakes
2 complaintsTransmission and drivetrain
2 complaintsVehicle speed control
2 complaintsBack-over prevention (rear camera)
1 complaintsSeats
1 complaintsBody and structure
1 complaintsVisibility (wipers, defrost, mirrors)
1 complaints
← All problems reported for the 2020 Audi Q5
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology