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Audi Q5Model year report

2020 Audi Q5 Problems

Compared with other Audi Q5 years

Typical for this model

51/100 1.0× a typical year · 50 = typical

Nearby years with a typical complaint level and no open NHTSA investigation: 2017

Based only on NHTSA complaints, recalls and investigations. Not adjusted for how many vehicles were sold, and not a reliability rating. How this is calculated

Complaints
25filed with NHTSA
Median mileage
1,225miles, 4 complaints with mileage
Recalls
6campaigns on record
Trend
StableComplaints filed in the last 3 full calendar years are within 25% of the 3 years before.
NHTSA crash rating
5 / 5stars overall
EPA fuel economy
24 mpgcombined, 2.0L 4-cyl AWD · 22 city / 28 hwy

Sources: NHTSA records for the 2020 Audi Q5 (complaints, recalls, investigations), NHTSA crash tests, EPA fuel economy. Report an error

NHTSA recorded 25 consumer complaints for the 2020 Audi Q5. The part named most often is electrical system, with 8 complaints (32% of the total), followed by other or unknown (6) and engine (4). 4 of the complaints include a mileage, and 100% of those were filed for vehicles with under 50,000 miles; the median is 1,225 miles. Of all complaints, 3 involved a crash, 1 a fire, 3 an injury, according to the filers. NHTSA lists 6 recall campaigns and 1,088 technical service bulletins for this model year. Electrical system complaints overlap with 1 recall campaign covering the onboard and 324 technical service bulletins filed under the same part. Other or unknown complaints overlap with 120 technical service bulletins filed under the same part. Compared with the other 13 Audi Q5 model years that have at least 25 complaints and are old enough to compare, this one scores 51 out of 100, where 50 is a typical year for the model (typical for this model). The comparison allows for the era and for how long each year has had to collect complaints, but not for how many vehicles were sold.

Which parts are reported most

Complaints can name more than one part, so the counts add up to more than the total. Select a part to see its complaints, recalls and bulletins.

Also reported: Seats (1), Body and structure (1), Visibility (wipers, defrost, mirrors) (1), Wheels (1).

Example complaints

Electrical system: “Overall problem: Audi Q5 2020 appears to have a computer malfunction that instantly disables all systems. Vehicle 'shut itself off' at a brief stop and became very difficult to control, rolling into intersection. Details: I stopped car at residential neighborhood stop sign (brief and complete stop, no wait), immediately ready to proceed forward. Audi's 'auto stop/start' feature shut off the engine, then immediately all electronics shut down. The car basically 'turned itself off.' vehicle then began drifting/coasting into intersection. Controls were unresponsive. …”

NHTSA complaint #11322405, filed 2020-04, 150 miles

Other or unknown: “Traffic stopped very quickly. The automatic breaking did not engage, resulting in a crash and a total loss of the vehicle. I bought the Audi due to quality safety features so this incident was very disappointing and costly for our family.”

NHTSA complaint #11703932, filed 2025-12

Engine: “I have this car and it drinks about 300mL of coolant between 800-1000 miles. I have to add coolant once a while, but not much... Went to the dealership and they did an inspection and pressure test and came back all normal. They told me the car will use coolant during summer?! I see many other people having similar issues on the Audi Forum. Please investigate as VW tends to make poor-quality water pump and I hope it is not the engine consuming it...”

NHTSA complaint #11486864, filed 2022-09

Forward collision avoidance: “Incident occurred as I was waiting third in line to add fuel to my Audi. Usually when I am in a long wait I put my vehicle in neutral and to move forward then I have to put my foot on brake to change gears. In this incident I did just that when car in front moved up, but the car suddenly accelerated forward quickly and hit with force the car in front. I put car in reverse to back off with intent to shut down car to exit in order to assess damage and provide insurance information. …”

NHTSA complaint #11500864, filed 2023-01

Mileage when problems were reported

100% of the 4 complaints with a mileage were filed for vehicles with under 50,000 miles; the middle half falls between 150 and 2,300 miles.

100%0–100%10–250%25–500%50–750%75–1000%100–1500%150+
Share of complaints by mileage when the problem was reported, in thousands of miles (4 complaints with mileage). Red bars: under 50,000 miles. Bucket widths differ. Median: 1,225 miles.

Complaints by year filed

Trend: stable. Complaints filed in the last 3 full calendar years are within 25% of the 3 years before.

202020212022520232024202552026
Complaints by year the complaint was filed with NHTSA. Red bars: the last 3 full calendar years used for the trend. The current year (2026) is partial.

Crash test ratings

NHTSA's 5-Star Safety Ratings for the 2020 Audi Q5. Frontal results are shown driver / passenger; rollover shows the star rating and NHTSA's estimated risk of rolling over in a single-vehicle crash.

VersionOverallFrontalSideSide poleRollover
Q5 · SUV AWD★★★★★5 / 5554 · 16.4% risk

Driver aids listed by NHTSA for the 2020 model year: forward collision warning standard, lane departure warning optional, automatic emergency braking standard.

Neighbouring years: 2019: same overall rating; 2021: same overall rating. A redesign between years can change both the car and the test.

Source: NHTSA New Car Assessment Program (5-Star Safety Ratings), nhtsa.gov/ratings.

Fuel economy and running cost

EPA ratings for each 2020 Audi Q5 version. Annual fuel cost is the EPA's estimate at its current fuel prices for 15,000 miles a year (55% city driving); plug-in hybrid figures are for gasoline-only (hybrid mode) driving, so no annual cost is shown.

VersionEngineTransmissionCityHwyComb.Fuel / yr
Q5 AWD2.0L 4-cyl7-speed automatic222824$3,400
Q5 AWD2.0L 4-cyl · plug-in hybrid7-speed automatic252927 gas only—

Source: U.S. EPA and Department of Energy, fueleconomy.gov. Ratings are for comparing vehicles; real-world mileage varies with driving and conditions.

Recalls and investigations

Recall details for the 2020 Audi Q5 → · Check a VIN at nhtsa.gov/recalls

Technical service bulletins

TSBs are manufacturer notes to dealers about known repair procedures. They are not recalls and do not by themselves mean a vehicle has a fault. 1,088 on record; the latest 10 are shown.

See all 1,088 bulletins →

Other model years of the Audi Q5

YearComplaintsMedian miRecallsCrash ★MPGScore (50 = typical)Trend
2025466,0051525Too new to compareToo new
202420—4526—Too new
202344—5—2568 · MoreToo new
20222223,0004—25—Rising
20217420,000852591 · MoreStable
2020251,225652451 · TypicalStable
2019537,900552451 · TypicalRising
201820815,1426525100 · MoreRising
20174219,750542246 · TypicalStable
20167836,244542259 · TypicalRising
201510053,000642249 · TypicalRising
201410550,000542245 · TypicalStable
20138956,2505—2249 · TypicalFalling
201216871,0006—2253 · TypicalFalling
201114377,0005—2232 · FewerFalling
201010075,0004—2039 · TypicalStable
20093156,0006—200 · FewerFalling

All Audi Q5 model years · Best and worst years by complaints

Frequently asked questions

How many NHTSA complaints does the 2020 Audi Q5 have?

NHTSA recorded 25 consumer complaints for the 2020 Audi Q5 as of Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

What part of the 2020 Audi Q5 is reported most often?

Electrical system is named most often, in 8 complaints (32% of the total), followed by other or unknown with 6.

Has the 2020 Audi Q5 been recalled?

NHTSA lists 6 recall campaigns for this model year. To check a specific vehicle, enter its VIN at nhtsa.gov/recalls.

How did the 2020 Audi Q5 do in NHTSA crash tests?

NHTSA's 5-Star Safety Ratings give the 2020 Audi Q5 5 out of 5 stars overall. Ratings from different model years are only comparable when the vehicle was not redesigned in between.

What gas mileage does the 2020 Audi Q5 get?

The EPA rates the 2020 Audi Q5 (Q5, 2.0L 4-cyl) at 24 mpg combined, 22 city and 28 highway, with an estimated annual fuel cost of $3,400 at 15,000 miles a year. Other engine and drive versions are rated differently.

At what mileage are problems with the 2020 Audi Q5 reported?

Among the 4 complaints that include a mileage, the median is 1,225 miles and the middle half falls between 150 and 2,300 miles; 100% were filed for vehicles with under 50,000 miles.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Crash ratings are from NHTSA’s New Car Assessment Program. Fuel economy is from the EPA and DOE (fueleconomy.gov).

Complaint counts come from NHTSA’s public complaint database; we count each complaint once. The source records for this vehicle are on nhtsa.gov. Scores and trends are our own summaries of that data, described in the methodology. This page is not legal, safety or repair advice: for a specific vehicle, check its VIN at nhtsa.gov/recalls and ask a qualified mechanic. See an error? Tell us.