2009 Audi Q7 Technical Service Bulletins

700 technical service bulletins (TSBs) are on record for the 2009 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10128222Mar 3, 2017Equipment. Due to increasing requests for high voltage personal protective equipment (HVE PPE) for dealer technicians working with high voltage vehicles (Hybrid, Plugin Hybrid, Electric Vehicle), the Volkswagen Tools and Equipment Team has identified two US based suppliers to support dealers in USA and Canada.
• 10118454Feb 24, 2017Equipment. This is an email covering the 3.0L TDI terms of the settlement. It gives you links that cover FAQs avout the settlement.
• 10118419Feb 13, 2017Engine, Fuel system. This bulletin contains repair information for when metallic particles are found in the high pressure fuel pump.
• 10121172Feb 1, 2017Equipment. This bulletin explains the terms of the bridge warranty being offered for affect 3.0L TDI vehicles.
• 10130213Nov 3, 2016Equipment. This email gives an update on the consumer settlement program with regards to 2.0L and 3.0L TDI vehicles.
• 10128010Oct 19, 2016Suspension. This bulletin provides information regarding vibrations or movement that are felt in the wheel.
• 10128009Oct 19, 2016Wheels. This information TSB provides information regarding the correct way to torque adjust a wheel bolt.
• 10127955Oct 18, 2016Equipment. This email gives an update on the current emissions issues with regards to 2.0L and 3.0L TDI vehicles.
• 10127992Oct 10, 2016Equipment, Electrical system. This technical bulletin provides instructions for an an error message and updating with an SVM code.
• 10094623Sep 19, 2016Suspension. This bulletin provides instructions on how to resolve an issue with self-leveling suspension in cold temperatures.
• 10095307Sep 16, 2016Engine, Equipment. This email gives an update on the consumer settlement program with regards to 2.0l and 3.0l tdi vehicles.
• 10095324Jun 30, 2016Engine cooling. This email gives an update on the current emissions issues with regards to 2.0l and 3.0l tdi vehicles.
• 10094542Jun 16, 2016Engine cooling. This email gives an update on the current emissions issues with regards to 2.0l and 3.0l tdi vehicles.
• 10081702Jun 15, 2016Engine. This technical service bulletin provides instructions for troubleshooting the v436 transfer pump to determine if it is faulty.
• 10081642Jun 7, 2016Engine cooling, Electrical system. This technical service bulletin instructs the reader to test for excessive oil consumption and update the software if needed.
• 10092828May 24, 2016Equipment. This email gives an update on the current emissions issues with regards to 2.0l and 3.0l tdi vehicles.
• 10092769May 23, 2016Back-over prevention (rear camera). This technical service bulletin explains possible causes for the rearview camera to not display an image.
• 10094921May 3, 2016Electrical system. This technical service bulletin instructs the reader to test for excessive oil consumption and update the software if needed.
• 10092704May 3, 2016Engine, Electrical system. This technical service bulletin instructs the reader to test for excessive oil consumption and update the software if needed.
• 10107202Apr 21, 2016Engine cooling. This email gives an update on the current emissions issues with regards to 2.0l and 3.0l tdi vehicles.
• 10107201Apr 8, 2016Equipment. Letters to customers explaining that the registration period for the tdi goodwill package for the 3.0l tdi has been extended.
• 10107193Apr 8, 2016Equipment. Email to dealers explaining that the registration period for the tdi goodwill package for the 3.0l tdi has been extended.
• 10120635Mar 15, 2016Exterior lighting. The healight switch holder is broken, which causes the healight switch assembly to be loose or fall into the dashboard. The rivets that hold the headlight switch holder in the dashboard can break if the headlight switch is bumped (by driver entering vehicle).
• 10118368Feb 26, 2016Electrical system. Effective immediately, the codes for the STP4 (2.0L TDI) and STP5 (3.0L TDI) actions will show the campaign code 23Q4 (2.0L TDI) and 23R8 (3.0L TDI) only on the Inventory Vehicle Open Campaign/Action Report. Elsa and ServiceNet will continue to display them as STP4 (2.0L TDI) and STP5 (3.0L TDI).
• 10118374Feb 5, 2016Equipment. This is an email detailing the Audi TDI Goodwill Package that is extended to 3.0L TDI Customers. The email also included the dealer information letter, dealer FAQs, and sample customer letters.
• 10123658Dec 18, 2015Suspension. Supersedes Technical Service Bulletin Group 40 number 14-41 dated July 2, 2014. Oil appears on one or several shock absorbers. Oil may appear on a shock absorber As a result of a leak because the shock absorber is damaged. Oil may appear on a shock absorber As a result of residue from when the shock was filled during production, or as a result of slight condensation in the seal area. This small amount of oil is for…
• 10123670Dec 11, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 13-04 dated September 11, 2013. The Bluetooth® telephone cannot be connected to the vehicle?s Infotainment system. Certain restrictions are present when a Bluetooth device is connected to the vehicle. The restrictions vary depending on the vehicle system present.
• 10123656Dec 10, 2015Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-29 dated November 15, 2013. The fuel tank has been removed from the vehicle and must be neutralized before shipment or disposal. When the fuel tank in a vehicle is replaced, the original tank must be properly flushed to neutralize the remaining gasoline or diesel fuel.
• 10123653Dec 10, 2015Electrical system, Fuel system. Supersedes Technical Service Bulletin Group 17 number 14-49 dated April 3, 2014. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for a…
• 10123650Dec 10, 2015Equipment. Supersedes Technical Service Bulletin Group 00 number 10-05 dated June 14, 2010. VIN plate and/or B-Pillar Safety Certification label requires replacement.
• 10123667Dec 8, 2015Equipment. The traffic feature in the MMI navigation is inoperative. If the vehicle is a model year 2016 A6 or A7, see TSB 2042013: 91 Audi connect online destination search, Google Earth navigation view, or INRIX online traffic is not available. There is a known server issue that can only be resolved through a change to the Audi AG backend server. Audi has changed traffic providers over the years as new technologies have…
• 10212651Nov 20, 2015Fuel system, Engine. Metallic particles in the high pressure fuel pump may cause the condition. Vehicle either runs roughly or does not start.
• 10210599Nov 20, 2015Fuel system, Brakes, Steering. Metallic particles in the high pressure fuel pump may cause the condition.
• 10123632Nov 20, 2015Engine. This is an update to the November 12, 2015, communication regarding the stop sale order for all 2013-2016 model year Audi vehicles equipped with a 3.0 liter V6 TDI engine. Audi is adding 2009-2012 model year Audi Q7 vehicles equipped with a 3.0 liter V6 TDI engine in CPO inventory to Stop Sale Code STP5. The STP5 code will be visible in Elsa for these vehicles on November 23, 2015.
• 10123606Nov 20, 2015Fuel system, Electrical system. Supersedes Technical Service Bulletin Group 23 number 15-36 dated July 17, 2015. The MIL is on. Vehicle either runs roughly or does not start. DTCs are stored in the ECM. Metallic particles in the high pressure fuel pump may cause the condition.
• 10130224Nov 17, 2015Fuel system. Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are…
• 10130223Nov 17, 2015Fuel system. Supersedes Technical Service Bulletin Group 26 number 14-24 dated September 16, 2014. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are…
• 10204485Nov 15, 2015Engine cooling, Electrical system. An AdBlue message may appear in the instrument cluster either because there is a fault in the
• 10123716Oct 20, 2015Steering, Brakes. Supersedes Technical Service Bulletin Group 46 number 14-86 dated July 14, 2014. DO NOT use this TSB if there is another TSB for same concern applicable to the VIN. This TSB is only intended for diagnostic purposes and does not serve as a guideline for determining warrantable conditions. Customer may report that the steering wheel vibrates or pulsates when the brakes are applied. driving style, environmental…
• 10123725Oct 8, 2015Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 10-59 dated September 15, 2010. In Mix (shuffle) mode, very long response times and subsequent malfunctions occur when the next track is being selected. Long response times also occur when the ?Return? hard key is pressed. In Mix (shuffle) mode, the previous track is not played when the ?Previous? button is selected in the CD control menu. A different track…
• 10123712Oct 5, 2015Suspension. Supersedes Technical Service Bulletin Group 44 number 14-56 dated December 8, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10123775Sep 21, 2015Electrical system. Supersedes Technical Service Bulletin Group 96 number 13-67 dated July 10, 2013. The customer may report that the handheld transmitter cannot be programmed to the garage door opener control module, J530. The customer?s door opener system may not be compatible with J530. The battery in the handheld transmitter may be too weak for a good signal. The battery charge may be sufficient to operate the garage door opener…
• 10123769Sep 15, 2015Electrical system. Supersedes Technical Service Bulletin Group 48 number 14-62 dated September 23, 2014. Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. See TSB 2015819, 48 Easy Entry function of the power adjustable…
• 10074502Sep 15, 2015Electrical system, Steering. Summary to be provided on a future date.
• 10123763Sep 9, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 15-63 dated June 2, 2015. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10123764Sep 8, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 15-61 dated July 7, 2015. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.
• 10128419Aug 28, 2015Equipment. Supersedes Technical Service Bulletin Group 96 number 14-85 dated July 24, 2014. The sunglass holder in the dome light assembly will not latch closed or is stuck closed. The condition may be intermittent. The sunglass holder spring latch mechanism may have been damaged during the assembly procedure.
• 10128470Jul 17, 2015Fuel system, Electrical system. Supersedes Technical Service Bulletin Group 23 number 15-34 dated June 29, 2015. The MIL is on. Vehicle either runs roughly or does not start. DTCs are stored in the ECM. Metallic particles in the high pressure fuel pump may cause the condition.
• 10058633Jul 17, 2015Engine. Audi: some vehicles experience rough running, failing to start, fuel rail pressure is too low or high and possible metallic particles are in high pressure fuel pump. Model q7, a3. *pe supersedes (23-15-34 6/29/15) updated 10/27/15.
• 10128399Jul 7, 2015Engine cooling. Supersedes Technical Service Bulletin Group 19 number 14-50 dated June 20, 2014. Discontinuation and mixing of Audi-approved engine coolants. G11, G12, and G12+ coolants have been replaced by an improved version. G12++ coolant (for service available) has been introduced in MY 2005 for all engines. G13 has been introduced in MY 2008 as factory filling and service.

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