2009 Audi Q7 Technical Service Bulletins

700 technical service bulletins (TSBs) are on record for the 2009 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10128471Jul 1, 2015Transmission and drivetrain, Equipment. Supersedes Technical Service Bulletin Group 30 number 11-10 dated December 2, 2011. Clutch is not operating properly. Clutch has a burnt smell. Clutch pedal does not fully return to starting position. Incorrect shifting, the revolutions of clutch plate and engine input shaft differ too much, excessive slipping of the clutch, and when the clutch is pressed and an incorrect lower gear is selected, can result in…
• 10122578Jul 1, 2015Fuel system. This document contains the dealer letter in regards to 2009-2015 model year Audi TDI® clean diesel vehicles registered in Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.
• 10122577Jul 1, 2015Fuel system. This document contains the customer letter in regards to 2009-2015 model year Audi TDI® clean diesel vehicles registered in Minnesota engine codes CBEA, CATA, CNRB, CPNA, CPNB using biodiesel blend fuels.
• 10058584Jul 1, 2015Engine. Audi: engine, on some vehicles, would run irregularly or have malfunction indicator lamp (mil) on or possible filter element for camshaft adjustment valve can loosen and in oil circuit, there is no damage from loosened particles. Model all. All years.
• 10120832Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Parts of the speakers (such as the brackets, cables, or covers) or parts of the interior fittings (such as door covers, rear shelf, facings, or covers) can vibrate at certain frequencies, causing noises.
• 10120810Jun 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 23 number 15-33 dated June 26, 2015. The MIL is on. Vehicle either runs roughly or does not start. One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.
• 10120809Jun 26, 2015Electrical system. Supersedes Technical Service Bulletin Group 23 number 15-32 dated June 22, 2015. The MIL is on. Vehicle either runs roughly or does not start. One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.
• 10058575Jun 26, 2015Fuel system, Engine. Audi: some vehicles experiencing malfunction indicator lamp (mil) being on or rough running or fail to start due to high pressure fuel pump having metallic particles. Model 2009-12 a3, q7. *pe updated 10/15/15.
• 10120821Jun 24, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120938Jun 22, 2015Equipment, Fuel system. This document modifies the Audi Warranty Policies and Procedures Manual on the high pressure fuel pump limited warranty extension for certain 2009-2012 model year Audi TDI clean diesel engine vehicles.
• 10120808Jun 22, 2015Electrical system. The MIL is on. Vehicle either runs roughly or does not start. One or more DTCs are stored in the engine control module (ECM). Metallic particles in the high pressure fuel pump may cause the condition.
• 10120744Jun 19, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 14-28 dated March 6, 2014. MMI freezes or crashes and restarts when telephone address book is searched. This condition occurs because special characters (including symbols, emoticons, or map icons) are stored in the name field of a phonebook contact.
• 10120877Jun 16, 2015Brakes, Equipment, Steering, Transmission and drivetrain, Engine cooling. This document contains a fluid capacity chart as well as a chart that contains the parts and part numbers needed for service.
• 10120805Jun 2, 2015Engine. Supersedes Technical Service Bulletin Group 17 number 14-53 dated November 7, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10120857Jun 1, 2015Fuel system. This document contains the customer letter in regards to the warranty extension for the high-pressure fuel pump for certain 2009-2012 Audi Q7 TDI clean diesel engine vehicles.
• 10120052May 29, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0.63 mm) if incorrect pins or incorrect methods for current flow tests are used. Either action may cause intermittent electrical connections, which can cause sporadic DTCs to be stored in various control modules.
• 10120050May 21, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-96 dated November 1, 2012. Part or all of the daytime running lights do not work on vehicles equipped with LED daytime running lights. For vehicles with halogen daytime running lights, refer to TSB 2017488: 94 Halogen Daytime running lights do not work. In the past, the daytime running light bulbs were a serviceable part. In this application, the LED strip…
• 10120041May 18, 2015Equipment. Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. The odor usually occurs when the vehicle has been sitting unused for five hours or more. The odor usually occurs within 20 to 60 seconds after the vehicle is started. Condensation, which is a normal condition in all A/C systems, can cause a musty odor.
• 10120042May 11, 2015Steering, Equipment. Customer reports that the ignition sporadically cannot be switched on. DTC 00456 (Access/start control module -J518- no communication) is found in several control modules or the access/start authorization control module, J518 (address word 05), identifies itself with implausible data can be found through guided fault finding (GFF). If no communication is possible, activate the bus by switching on the hazard warning…
• 10119997Apr 30, 2015Body and structure. Supersedes Technical Service Bulletin Group 66 number 15-50 dated April 10, 2015. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. Throughout the development of the Audi Q5 and Audi Q7, various features have been added to the exterior rear view mirrors.
• 10119990Apr 28, 2015Transmission and drivetrain. Supersedes Technical Service Bulletin Group 39 number 14-14 dated May 5, 2014. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold (normally below freezing) and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
• 10120002Apr 24, 2015Back-over prevention (rear camera), Equipment. Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. The picture looks too bright, too dark, or opaque in certain areas of the image. The colors of the objects in the image are incorrect or slightly off.
• 10119987Apr 24, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 15-59 dated March 17, 2015. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine.
• 10120003Apr 17, 2015Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-92 dated October 24, 2012. Condensation is visible on the inside of the headlight, taillight, fog light, side marker light, front turn signal, daytime running lights, or third brake light lens.
• 10119995Apr 10, 2015Visibility (wipers, defrost, mirrors), Body and structure. Supersedes Technical Service Bulletin Group 66 number 13-39 dated December 9, 2013. Customer may report hearing wind noise from the front door area when the vehicle is driven at highway speeds. After diagnosis, it is determined that the source of the wind noise is the exterior rear view mirrors. The two main sources of wind noise from the exterior rear view mirrors are: the seam surrounding the turn signal lamp and…
• 10119988Apr 10, 2015Engine cooling. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10120015Apr 3, 2015Fuel system. This document contains general information on the upcoming warranty extension on the high pressure fuel pump.
• 10119956Mar 20, 2015Electrical system. Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". The AMI cable being used is a genuine Audi-branded cable with an Audi part number (see Required Parts and Tools for a list of valid part numbers). The "Device or cable type not supported" message may be displayed when an incorrect AMI cable type…
• 10120674Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 15-55 dated February 9, 2015. Customer complains of excessive oil consumption. Crankcase pressure reduction starting with model year 2013.
• 10119945Mar 17, 2015Engine cooling. Supersedes Technical Service Bulletin Group 10 number 13-10 dated September 5, 2013. Prior to engine replacement, any debris lodged in transferred assemblies must be removed. If the engine experienced a serious mechanical problem, it is possible that small pieces of metal debris resulting from the mechanical problem may have become deposited in the intake manifold, air intake hoses, exhaust manifolds, exhaust…
• 10119955Mar 10, 2015Equipment. Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. The information display may show a message related to the satellite radio, such as "Linking", "Updating", "Acquiring Signal", "Loading", "No Signal", or "No Sat".
• 10119941Mar 10, 2015Electrical system. Supersedes Technical Service Bulletin Group 01 number 14-96 dated September 26, 2014. The MIL is on. A number of DTC entries with regard to the throttle valve are stored in the engine control module (ECM). In most cases, the entries are sporadic. Contact resistance in the ECM wiring throttle valve.
• 10119940Mar 9, 2015Fuel system. Supersedes Technical Service Bulletin Group 01 number 13-09 dated June 21, 2013. The use of contaminated gasoline or gasoline with a low content of deposit control additives may result in excessive accumulation of deposits on intake valves, intake manifold, fuel injectors, and combustion chambers, engine running rough after cold start, excessive engine cranking time, hesitations while driving, rough engine idle…
• 10119946Mar 6, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-35 dated January 9, 2013. This bulletin lists engine oils that meet Audi oil quality standards (VW 501 01, 502 00, 505 00, 505 01, and 504 00/507 00).
• 10119938Mar 3, 2015Engine cooling, Transmission and drivetrain. Supersedes Technical Service Bulletin Group 01 number 13-80 dated March 25, 2013. The MIL is on. Vehicle has reduced performance (in "limp mode"). Various entries may be logged in the engine control module (ECM).
• 10120709Feb 23, 2015Electrical system. Supersedes Technical Service Bulletin Group 97 number 10-02 dated April 23, 2010. A defective light bulb warning appears in the instrument cluster, but the side marker lights are functioning normally and DTCs are stored in the vehicle electrical system control module after the vehicle electrical system control module, J519, is replaced. Due to a change in the software, an additional adaptation must be performed…
• 10120682Feb 13, 2015Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-69 dated February 14, 2013. Noises and inconsistent engine operation after cold start during the catalyst heating phase. The customer may misinterpret these symptoms as engine misfiring. This bulletin applies only to non-diesel engines.
• 10120686Feb 9, 2015Engine cooling. Supersedes Technical Service Bulletin Group 17 number 13-46 dated November 7, 2013. Customer complains of excessive oil consumption. Production solution is Crankcase pressure reduction starting with model year 2013.
• 10119854Jan 16, 2015Electrical system, Fuel system. The MIL is on due to a Fuel Rail/System Pressure Too Low DTC stored in the ECM. Drivability concerns such as hard starting/no starting are present. Fuel pump may be making a straining noise. Outside temperature is sub-freezing. This issue is related to the diesel fuel and not a technical problem with the vehicle.
• 10231116Dec 22, 2014Equipment. Product quality is Announcing a new innovation in technical service bulletins: portable, easy to access videos
• 10124893Dec 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-74 dated February 5, 2013. Parking aid sporadically warns of obstacles when none exist. Parking aid is inoperative or provides constant warning. Various parking aid sensor fitting issues. Environmental conditions.
• 10228302Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10224981Dec 10, 2014Electrical system, Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10221954Dec 10, 2014Equipment. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet.
• 10124882Dec 10, 2014Electrical system. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
• 10250944Dec 8, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10124892Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012. The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected.
• 10124888Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10124898Dec 4, 2014Equipment. This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
• 10231142Nov 17, 2014Equipment. Technical bulletins and updates

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