2012 Audi Q7 Technical Service Bulletins

1,131 technical service bulletins (TSBs) are on record for the 2012 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10124882Dec 10, 2014Electrical system. High quality media files (video and sound) are now integrated into technical service bulletins on a case-by-case basis. Media files can now be viewed on any smartphone or tablet. Audi of America has started to host its TSB videos outside of ElsaPro. Doing so provides higher-quality videos, more reliable access to the videos, and the ability to view the videos on different devices.
• 10250944Dec 8, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10124892Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 12-63 dated October 4, 2012. The customer may report flickering of the dash insert lighting, of the A/C control panel lighting, or of the inside light. The condition occurs when the accelerator is pressed while the vehicle is in P or N, or when the vehicle is shifted down when moving downhill. Only vehicles with PR number 8GH may be affected.
• 10124888Dec 8, 2014Equipment. Supersedes Technical Service Bulletin Group 44 number 14-50 dated May 14, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. Customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10124898Dec 4, 2014Equipment. This is an advance notice for Audi of America employees. This notice contains information for the accessories operations technical bulletin.
• 10216674Nov 18, 2014Engine cooling, Fuel system. A small amount of dry or crusted coolant is seen on the coolant pump housing (Figure 1, Figure 2, and Figure 3). The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
• 10124868Nov 18, 2014Engine cooling. A small amount of dry or crusted coolant is seen on the coolant pump housing. The coolant level warning is not on. A minor coolant leak is possible during the break-in phase of the coolant seal on the coolant pump. The dry coolant marks are normal.
• 10231142Nov 17, 2014Equipment. Technical bulletins and updates
• 10124867Nov 7, 2014Engine. Supersedes Technical Service Bulletin Group 17 number 14-50 dated August 15, 2014. A check with the engine oil service dipstick T40178 is necessary, but the adjustment values for the dipstick are not available in the Elsa repair manual. Because of a system change, the adjustment values for the service dipstick T40178 were removed from the repair manual.
• 10124877Nov 4, 2014Electrical system. The following message appears on the MMI display: ?Device or cable type not supported?. The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.
• 10231140Nov 3, 2014Equipment. Technical bulletins and updates
• 10243759Oct 27, 2014Equipment. Audi Elsa Newsletter
• 10067710Oct 27, 2014Electrical system. Summary to be provided on a future date.
• 10250950Oct 21, 2014Wheels. Tightening wheel bolts
• 10250949Oct 21, 2014Steering. Steering wheel leather damage, all vehicles
• 10124754Oct 21, 2014Steering. Supersedes Technical Service Bulletin Group 48 number 13-54 dated September 13, 2013. Steering wheel appearance damaged due to external impact (e.g., contact with finger nails, zippers, watches, rings, etc.). External impact (e.g., contact with finger nails, zippers, watches, rings etc.) can cause damage to the appearance of the steering wheel. This type of damage is not warrantable, as numerous investigations have…
• 10124760Oct 17, 2014Equipment. Supersedes Technical Service Bulletin Group 87 number 13-46 dated October 21, 2013. The A/C Compressor has been diagnosed as faulty and will be replaced under warranty. When performing replacement of an A/C Compressor under warranty, the amount of refrigerant and oil recovered must be documented.
• 10124745Oct 16, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 14-24 dated January 24, 2014. The Audi MMI system will not play audio files from an SD card. The MMI system does not recognize the audio files on the SD card. The MMI system reports that the audio files on the SD card are damaged. The audio files on the SD card will play on one Audi vehicle, but will not play on a different Audi vehicle. The vehicle is equipped…
• 10124744Oct 16, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-85 dated May 29, 2013. The iPod or the USB memory stick is not recognized or the iPod is not charged when either unit is connected to the Audi music interface (AMI). MMI3G or a Symphony/Concert CAN radio system with separate AMI control unit in the glove box or armrest. MMI3G+ with integrated AMI in the MMI main unit.
• 10216633Oct 15, 2014Equipment. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed.
• 10124740Oct 15, 2014Exterior lighting. A headlight system warning may be illuminated in the instrument cluster. Headlight range control inoperative. Xenon high beam inoperative on one side. Daytime running light inoperative in headlight on one side. Diagnosis of the concern indicates that the headlight is at fault. Connector in the headlight is not properly seated.
• 10124718Oct 15, 2014Engine cooling. The engine warning light is on after engine replacement. The engine is not running roughly. However, fault codes are stored in the engine control module (ECM). The fault codes occur at light load, between 8% and 14% accelerator pedal position. The programmed values for the misfire adaption are not automatically reset when the memory is deleted. The adaption must be reset after the engine is installed.
• 10066445Oct 15, 2014Exterior lighting. Summary to be provided on a future date.
• 10056883Oct 15, 2014Exterior lighting. Audi: instrument cluster illuminates warning of headlight system, range of head light control inoperative, daytime headlight running light is inoperative on one side. Connector is not properly seated in headlight. Model 2010-2016 q7.
• 10124751Oct 12, 2014Wheels. Supersedes Technical Service Bulletin Group 44 number 13-46 dated December 9, 2013. Wheel bolt requires torque adjustment.
• 10243756Oct 6, 2014Equipment. Audi Elsa Newsletter
• 10216690Oct 6, 2014Fuel system. Beginning with MY2009, the filler necks of various TDI clean diesel vehicles were equipped with a misfueling guard (Figure 1). The guard minimizes the likelihood that fuel other than ultra-low sulfur diesel will be put into the vehicle. The misfueling guard is designed to remain in a locked position when a nozzle with a diameter typically suited for non-diesel fuels (approximately 13/16?, or 20.6mm) is inserted, to…
• 10124720Oct 6, 2014Fuel system. Supersedes Technical Service Bulletin Group 20 number 13-26 dated May 15, 2013. Customer states that the vehicle cannot be refueled due to difficulty inserting the fuel pump nozzle into the filler neck. Customer may also state that the flap is stuck in a locked position and it cannot be moved with fingers.
• 10216632Oct 2, 2014Equipment. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10124763Oct 2, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 13-08 dated September 20, 2013. The customer would like to add a different navigation map database for countries outside of the USA or Canada. The customer would like to change the MMI system language to a different language that is not already supported by MMI.
• 10124717Oct 2, 2014Engine cooling. Supersedes Technical Service Bulletin Group 01 number 14-89 dated August 19, 2014. MIL on. DTCs are stored in the engine control module. Mileage is greater than 15,000 miles. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction.
• 10243764Sep 29, 2014Equipment. Audi Elsa Newsletter
• 10067715Sep 29, 2014Electrical system. Summary to be provided on a future date.
• 10250952Sep 23, 2014Steering. Electric steering column adjustment is inoperative
• 10124807Sep 23, 2014Electrical system. Supersedes Technical Service Bulletin Group 48 number 14-59 dated June 2, 2014. Electrically-adjustable steering column adjustment is restricted and does not adjust vertically. Incorrect operation of Easy Entry is not the cause. It is unlikely that external forces have led to the loss of the stored end positions of the adjustment movement. Seat adjustments can be used to maintain the 10-inch minimum recommended…
• 10124806Sep 23, 2014Visibility (wipers, defrost, mirrors). Windshield is streaked, has a snakeskin appearance, or its surface feels rough. Residue from industrial fallout as well as normal road dirt and grime may accumulate on windshield.
• 10243763Sep 22, 2014Equipment. Audi Elsa Newsletter
• 10212664Sep 16, 2014Engine cooling. Refill AdBlue warning comes on prematurely with no faults stored
• 10210612Sep 16, 2014Fuel system. The reducing agent transfer pump V436 may be faulty. The vehicle cannot pump AdBlue from the passive tank to the active tank. Cars in hot weather regions are more prone to this issue.
• 10124814Sep 16, 2014Electrical system. There are ?Refill AdBlue? warnings in the cluster. The warnings appear approximately 1,500 - 2,500 miles after the last top-off. When the AdBlue tank is refilled, the vehicle will only accept approximately 1 - 2 gallons of reductant. When checked manually, the active tank is 50% full or less and the passive tank is full. There are no reductant system fault codes stored. If any reductant system fault codes are…
• 10065983Sep 16, 2014Electrical system, Equipment. Summary to be provided on a future date.
• 10243762Sep 15, 2014Equipment. Audi Elsa Newsletter
• 10124798Sep 12, 2014Visibility (wipers, defrost, mirrors). Supersedes Technical Service Bulletin Group 92 number 14-08 dated August 19, 2014. The washer solvent level warning is on in the DIS, but the washer solvent level is correct. There is no functional restriction in the windshield washer system. The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank.
• 10216628Sep 10, 2014Engine cooling. Customer vehicle is fitted with unauthorized ECM tuning.
• 10124823Sep 10, 2014Equipment. Customer vehicle is fitted with unauthorized ECM tuning. All systems on Audi vehicles are engineered to work together using the factory calibrations, which have been extensively tested and validated before the vehicle is released for sale. The Audi warranty coverage is based on the results of developing the vehicle under the factory calibration.
• 10243761Sep 8, 2014Equipment. Audi Elsa Newsletter
• 10216654Sep 2, 2014Back-over prevention (rear camera). The message ?Oil minimum warning, add one quart of oil? appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). ? There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
• 10124817Sep 2, 2014Electrical system. Supersedes Technical Service Bulletin Group 17 number 14-51 dated August 18, 2014. The message ?Oil minimum warning, add one quart of oil? appears in the instrument cluster, but the oil level is above the minimum level (when measured with special tool T40178). There are no DTCs related to oil level stored in the ECM memory. The oil level sensor is defective.
• 10065956Sep 2, 2014Electrical system. Summary to be provided on a future date.
• 10216627Aug 19, 2014Transmission and drivetrain. Under certain driving conditions, the secondary air ports in the cylinder head can accumulate carbon over time, causing a restriction. The ODIS tester can identify the state of the restriction, and will request that the system is cleaned in order to prevent the MIL from illuminating.

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