2012 Audi Q7 Technical Service Bulletins

1,131 technical service bulletins (TSBs) are on record for the 2012 Audi Q7. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10221947May 28, 2014Engine cooling. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating the potential for engine damage.
• 10210679May 28, 2014Electronic stability control, Transmission and drivetrain. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left foot resting on the brake pedal are prone to experience this condition. With the introduction of Electronic Power Control (EPC) (no accelerator cable) to fuel injection systems, an engine RPM control feature has been incorporated into the engine electronic control system…
• 10122465May 28, 2014Transmission and drivetrain. Supersedes Technical Service Bulletin Group 37 number 13-07 dated May 29, 2013. Customer states that the engine returns to idle speed of approximately 1,400 RPM although the accelerator is depressed, and/or the vehicle hesitates (lacks power on take-off). No DTCs are stored. This condition may be caused when the brake pedal and the accelerator pedal are depressed simultaneously. Drivers who drive with their left…
• 10122452May 28, 2014Engine, Equipment. Supersedes Technical Service Bulletin Group 00 number 13-49 dated May 14, 2013. Although the correct amount of oil was added to the engine during an oil change service, a check of the oil level shows that the oil level is not okay. When an unapproved aftermarket speed-filling device is used to add oil to the engine, the increased oil flow rate may force oil into the intake manifold or combustion chamber, creating…
• 10231139May 26, 2014Equipment. Technical bulletins and updates
• 10250971May 14, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10122467May 14, 2014Suspension, Steering. Supersedes Technical Service Bulletin Group 44 number 14-49 dated April 17, 2014. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 ? 80 mph (88 ? 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10249085May 13, 2014Other or unknown. Google Maps Street View (NVLW))
• 10226540May 5, 2014Suspension. Squealing, howling, or whistling noise from under vehicle when cold
• 10122466May 5, 2014Body and structure. Supersedes Technical Service Bulletin Group 39 number 12-12 dated June 12, 2012. A squealing, howling, or whistling noise may be heard coming from under the vehicle. The condition is typically noticed when the vehicle is cold and is moving at speeds of 5 - 60 mph. The noise is from the intermediate bearing of the propeller shaft.
• 10122471May 1, 2014Seats. Supersedes Technical Service Bulletin Group 57 number 12-78 dated October 26, 2012. The seat memory does not work. The MMI displays a message that the memory function is not active. The seat memory control unit can be deactivated due to voltage fluctuations in the vehicle?s power system, or from a large static discharge through the seat cover.
• 10122458May 1, 2014Electrical system. Supersedes Technical Service Bulletin Group 37 number 12-38 dated February 22, 2012. The ignition key cannot be removed even though the gear shifter is in Park (P). The vehicle is mechanically in the Park position, but this is not recognized electronically. The gear shifter cannot be moved from the Park position. On vehicles with Audi advanced key, the vehicle cannot be locked by remote control after the engine has…
• 10066323May 1, 2014Electrical system. Summary to be provided on a future date.
• 10122346Apr 30, 2014Equipment, Body and structure. Squeak and rattle noises can be heard in the front doors when music tuned with heavy bass is being played. The noises are likely due to contact between the foam isolation blocks on the door front door panels and the door structure or vibration in the door wiring harness bundle or connectors.
• 10066343Apr 30, 2014Body and structure. Summary to be provided on a future date.
• 10212673Apr 29, 2014Electrical system. Low battery charge: Diagnosis tips and TAC instructions
• 10210621Apr 29, 2014Electrical system. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with…
• 10122336Apr 29, 2014Electrical system. Supersedes Technical Service Bulletin Group 27 number 12-12 dated February 28, 2012. Customer may report that the vehicle does not start due to a discharged battery. The vehicle has either a battery diagnostic management control module or a battery energy management control module. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification…
• 10231108Apr 28, 2014Electrical system, Engine cooling. 97 no start
• 10122360Apr 21, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 13-83 dated May 2, 2013. Apple® devices with the new 8-pin plug will not play videos using the Audi Music Interface. The current Apple devices have a new plug assignment: the 30-pin plug has been replaced with an 8-pin plug. The old plug used an analog video transmission, whereas the new plug uses a digital video transmission that is not supported by the Audi…
• 10250982Apr 17, 2014Steering. Steering wheel shimmy, vibration, and/or oscillation
• 10122338Apr 17, 2014Suspension. Supersedes Technical Service Bulletin Group 44 number 13-44 dated November 21, 2013. Customer feels vibration in the seat, vehicle floor, footwell, pedals, or steering wheel. This condition does not lead to any handling concerns or loss of vehicle control. The customer feels the vibration while driving at highway speeds from 55 - 80 mph (88 - 128 km/h). This bulletin is not applicable if this vehicle has a Repair…
• 10250106Apr 14, 2014Equipment. Elsa newsletter
• 10226433Apr 14, 2014Electrical system. 97 No start (DTC P068A00)
• 10122370Apr 14, 2014Electrical system. Supersedes Technical Service Bulletin Group 97 number 14-42 dated March 31, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the ECM. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not…
• 10122359Apr 10, 2014Electrical system, Equipment. Supersedes Technical Service Bulletin Group 91 number 13-92 dated July 16, 2013. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating…
• 10122358Apr 10, 2014Electrical system. Supersedes Technical Service Bulletin Group 91 number 12-55 dated August 13, 2012. The most recent calls are not shown in the call lists of the vehicle. Call lists are not shown. The phone book (Directory) in the vehicle is not updated. The phone book is not downloaded to the vehicle. Vehicles with MMI 3G+ are affected.
• 10122357Apr 8, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 14-19 dated January 3, 2014. Customer complains that during Bluetooth calls, the person at the other end has trouble hearing the speaker in the vehicle. Voice recognition accuracy is poor. This TSB provides guidelines for testing microphones in a vehicle.
• 10250179Apr 7, 2014Equipment. Elsa newsletter
• 10231131Apr 3, 2014Equipment. Technical bulletins and updates
• 10216651Apr 3, 2014Back-over prevention (rear camera). The customer complains of one or more of the following issues: ? When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. ? The displayed vehicle range drops inconsistently. ? After the vehicle is refueled, the displayed vehicle range does not change for a long period…
• 10122332Apr 3, 2014Electrical system. Supersedes Technical Service Bulletin Group 17 number 12-26 dated January 20, 2012. When the vehicle is completely refueled, the vehicle range (?distance to empty?) that is displayed is different than the vehicle range that was displayed the last time the vehicle was completely refueled. The displayed vehicle range drops inconsistently. After the vehicle is refueled, the displayed vehicle range does not change for…
• 10122365Apr 2, 2014Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 13-10 dated March 4, 2013 for reasons listed below. This bulletin applies only to vehicles with xenon headlights. The customer complains of headlight flickering at highway speeds. There is no headlight warning in the cluster, and no DTCs are present in the system.The customer complains that the high beams do not function on one side or that one of the low beams…
• 10066426Apr 2, 2014Exterior lighting. Summary to be provided on a future date.
• 10055798Apr 2, 2014Exterior lighting. Audi: the headlights, on some vehicles, would either flicker while at highway speeds or have no warning in cluster. Model 2010-2015 q7.
• 10231135Mar 31, 2014Equipment. Technical bulletins and updates
• 10226434Mar 31, 2014Electrical system. 97 No Styart (DTC P068A00)
• 10216670Mar 31, 2014Engine cooling. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10122308Mar 31, 2014Transmission and drivetrain, Electrical system. Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01).
• 10122284Mar 31, 2014Engine cooling. Cooling fans stay on after engine is turned off. The cooling fans may operate for up to 10 minutes after the engine is turned off. This function is mapped to specific driving patterns and vehicle operating modes (for example, DPF regeneration). This is normal operation, and no parts should be replaced.
• 10122305Mar 24, 2014Exterior lighting. Supersedes Technical Service Bulletin Group 94 number 12-00 dated December 21, 2012. The warning light for dynamic headlight range control is displayed in the instrument cluster. DTC 00003 - 14 is stored in the headlamp range control module, J431 (address word 55). Both headlights function normally. The vehicle is equipped with adaptive (cornering) lighting. There is a software issue in the dynamic headlight range…
• 10226520Mar 21, 2014Transmission and drivetrain, Other or unknown, Electrical system. Gearbox warning light on.
• 10210670Mar 21, 2014Electrical system, Transmission and drivetrain, Other or unknown. Diagnostic threshold setting in current software is too sensitive. The following message appears in the information display: ?Gearbox malfunction: You can continue driving.? New software in the TCM addresses the condition.
• 10122286Mar 21, 2014Transmission and drivetrain, Electrical system. "Gearbox malfunction: You can continue driving" appears in the information display. DTCs are stored in the transmission control module (TCM), J217 (address word 02). Diagnostic threshold setting in current software is too sensitive.
• 10216612Mar 20, 2014Steering, Brakes, Fuel system. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High Pressure Fuel Pump.
• 10122282Mar 20, 2014Fuel system. Supersedes Technical Service Bulletin Group 01 number 14-69 dated March 6, 2014. The MIL is on. No start or rough running. DTCs are stored in the ECM. When diagnosing a MIL on, no-start, or rough running concern on a common rail diesel vehicle, and no root cause is found after checking all other components and following all GFF diagnostic procedures, it may be necessary to check for metallic particles in the High…
• 10122302Mar 19, 2014Equipment. Supersedes Technical Service Bulletin Group 91 number 12-50 dated August 1, 2012. Echo effects, caller on either end cannot hear conversation, sound distortion or feedback, and the sound is distorted, hisses, or scrapes occur during a phone call. This bulletin provides guidelines for analyzing the call quality of the Bluetooth system in the vehicle, and is not applicable to any Audi warranty.
• 10216611Mar 18, 2014Brakes. Under extreme driving conditions (such as short-distance, stop-and-go driving), high crankcase pressure can cause the DTCs to appear. The condition can be improved and the DTCs eliminated when the crankcase pressure valve is changed to a lower operating pressure and the ECM software is updated to compensate for new crankcase pressure.
• 10122307Mar 18, 2014Engine, Electrical system. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control…
• 10122281Mar 18, 2014Engine cooling. Supersedes Technical Service Bulletin Group 01 number 13-45 dated December 5, 2013. The MIL is on. DTCs are stored in the ECM. Under extreme driving conditions (such as short-distance, stop-and-go driving), high crankcase pressure can cause the DTCs to appear. The condition can be improved and the DTCs eliminated when the crankcase pressure valve is changed to a lower operating pressure and the ECM software is…

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