2018 Audi Q7 Suspension Problems
- Complaints
- 17about this part
- Share
- 12%of 144 total for the year
- Median mileage
- —not reported
- Trend
- RisingComplaints filed in the last 3 full calendar years are at least 25% higher than in the 3 years before.
NHTSA recorded 17 complaints about the suspension of the 2018 Audi Q7, 12% of the 144 complaints for this model year.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“I have a 2018 Audi Q7 3.0L with 86K miles on it. I discovered 1 of the rear coil springs was broke and both rear perches were very rusted. I had a local mechanic, who specializes in AUDIs, replace both rear springs and perches with OEM parts. After replacing everything, the mechanic went to take the car on a test drive. He said one of the new springs broke right away. The spring that broke was in the exact same location as the one that originally broke and it broke in the EXACT same way.”
NHTSA complaint #11766848, filed 2026-09“I’m reporting a serious safety issue with my 2018 Audi Q7. Both rear suspension springs failed suddenly while I was driving at highway speeds 70 MPH, with no warning at all. This was extremely dangerous—I almost lost control of the vehicle when it happened. The rear of the car dropped and handling became unstable immediately. There were no prior signs, noises, or issues leading up to the failure. This kind of failure should not happen under normal driving conditions, especially on a vehicle like this. …”
NHTSA complaint #11729693, filed 2026-04“This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.”
NHTSA complaint #11499844, filed 2023-01“Rear passenger side coil spring broke. Vehicle has 85K miles. Happened when traveling on a highway - heard a loud bang. Car still ran however sitting 1' lower on that side. Repair estimate in the $1500 range. Research in online forums shows this is happening to a lot of 2017-18 Q7s. definitely a design/component flaw.”
NHTSA complaint #11579215, filed 2024-03“The rear passenger side suspension spring coil broke while driving. The possibility of this failure puncturing a tire, dislodging from the vehicle into traffic, or causing control/stability issues of the vehicle is significant. The vehicle has been towed and is sitting until a fix is determined. No warnings were given before the incident. It happened on a smooth, flat, straight road at the time of occurrence.”
NHTSA complaint #11672328, filed 2025-07Related service bulletins
- 11034649Jun 12, 2026This bulletin provides information when DTC C129700 is logged in diagnostic address 00D4 and/or 00D5.
- 11030983Mar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- 11025400Oct 22, 2025This bulletin provides information parameter settings for suspension control unit J775.
- 11025364Oct 22, 2025This bulletin provides ifnormaiotn when rear suspension lowering does not work.
- 11025242Oct 1, 2025This bulletin provides information when there are rumbling/knocking noises from the front suspension; bolted connection of strut brace.
- 11023773Sep 29, 2025This TSB provides informaiton pertaining to noises from the guide link bush.
- 11023772Sep 29, 2025This bulletin provides information on locating noises coming from the suspension.
- 11016516Mar 12, 2025This bulletin provides information when DTC C129700 is logged in address 00D4 and/or 00D5.
- 11016502Mar 12, 2025This bulletin serves as an assessment aid for shock absorber leaks.
- 11013720Jan 16, 2025This TSB provides information when there are rumbling/knocking noises from front suspension - bolted connection of strut brace.
Suspension: other model years
Other parts of the 2018 Audi Q7
39 complaintsExterior lighting
23 complaintsOther or unknown
19 complaintsElectrical system
16 complaintsBrakes
13 complaintsFuel system
7 complaintsSteering
7 complaintsTransmission and drivetrain
7 complaintsWheels
6 complaintsForward collision avoidance
5 complaintsSeat belts
4 complaintsBody and structure
3 complaints
← All problems reported for the 2018 Audi Q7
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology