2019 Audi Q7 Suspension Problems
- Complaints
- 10about this part
- Share
- 16%of 63 total for the year
- Median mileage
- —not reported
- Trend
- Not enough dataFewer than 15 complaints, too few for a reliable trend.
NHTSA recorded 10 complaints about the suspension of the 2019 Audi Q7, 16% of the 63 complaints for this model year. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Rear coil springs broke after just 60,000 miles. Audi refused to cover but dealer said this is very common. Vehicle stability affected. After my 42 years in automotive industry as a supplier my bet is these springs are made in China and supplier is cheating on material specifications and Audi must know.”
NHTSA complaint #11619637, filed 2024-10“Both rear spring have broke with a clean break. I would not have noticed except for the piece of spring laying on my garage floor. Seems to be a known issue with Audi 2013-2019”
NHTSA complaint #11590995, filed 2024-05“On October 9, I brought my 2019 Audi Q7 with approximately 79k miles to my dealership service department for an oil change and an inspection sticker. While in for the service, the dealership performed a multi-point inspection. During the inspection, the service technician found that both rear coils were broken off of the base. The technician recommended that these be replaced immediately and need immediate attention. The cost of the repair is over $3,000 and would then require an alignment and calibration, costing an additional over $500. …”
NHTSA complaint #11619348, filed 2024-10“At 50k miles, in July 2023, I was told by the dealer, Audi, that the rear spring mounts were corroding, and it was not covered by warranty. Everything I have read about spring mounts is that they are not considered a wear and tear part, and should not deteriorate. But I paid about $2,000 for the repair. Now, 11 months later, one spring coil itself has broken, and despite the warranty since it was last replaced less than a year ago, Audi will not honor the warranty at all, because it was the spring mounts and not the springs themselves that were replaced. …”
NHTSA complaint #11596271, filed 2024-06“2019 Audi Q7 rear spring broke despite having only 28,000 miles. I heard a loud banging noise when driving on highway which I initially thought was a loose exhaust pipe. Took it to a service center which diagnosed a broken rear spring with high risk of tire puncture. Never driven off road or with heavy loads (heaviest thing in trunk has been my 50 lb dog). Vehicle was only 3 months out of 36 month warranty when this happened. Local Audi dealer and Audi USA failed to stand behind this repair which cost me over $2000 to fix at an independent garage. …”
NHTSA complaint #11537089, filed 2023-08Related recalls
- 19V114000Feb 20, 2019Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop…Covers: Audi Q7 2019, Q8 2019, S5 2019 +1 more
Related service bulletins
- 11034649Jun 12, 2026This bulletin provides information when DTC C129700 is logged in diagnostic address 00D4 and/or 00D5.
- 11030983Mar 24, 2026This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
- 11025400Oct 22, 2025This bulletin provides information parameter settings for suspension control unit J775.
- 11025364Oct 22, 2025This bulletin provides ifnormaiotn when rear suspension lowering does not work.
- 11025242Oct 1, 2025This bulletin provides information when there are rumbling/knocking noises from the front suspension; bolted connection of strut brace.
- 11023773Sep 29, 2025This TSB provides informaiton pertaining to noises from the guide link bush.
- 11023772Sep 29, 2025This bulletin provides information on locating noises coming from the suspension.
- 11016516Mar 12, 2025This bulletin provides information when DTC C129700 is logged in address 00D4 and/or 00D5.
- 11016502Mar 12, 2025This bulletin serves as an assessment aid for shock absorber leaks.
- 11013720Jan 16, 2025This TSB provides information when there are rumbling/knocking noises from front suspension - bolted connection of strut brace.
Suspension: other model years
Other parts of the 2019 Audi Q7
10 complaintsElectrical system
9 complaintsFuel system
9 complaintsEngine
6 complaintsForward collision avoidance
5 complaintsOther or unknown
5 complaintsBrakes
4 complaintsExterior lighting
4 complaintsTransmission and drivetrain
4 complaintsElectronic stability control
3 complaintsWheels
3 complaintsVehicle speed control
2 complaints
← All problems reported for the 2019 Audi Q7
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 30, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology