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Back-over prevention (rear camera)Part report

2020 Audi S5 Back-over prevention (rear camera) Problems

Complaints
11about this part
Share
44%of 25 total for the year
Median mileage
—not reported
Trend
Not enough dataFewer than 15 complaints, too few for a reliable trend.

NHTSA recorded 11 complaints about the back-over prevention of the 2020 Audi S5, 44% of the 25 complaints for this model year.

Fewer than 15 complaints name this part, so treat the figures as a rough indication only.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Regularly my MMI will restart, screen goes blank, comes back and says I'm not the registered user. Then bluetooth won't work and I get park aid errors and no rear cross traffic or anything. Happens at least 2 times each way to and from work ( 45min ). I usually have to hard reset it twice to get things normal and an ignition cycle to get park aid back.”

NHTSA complaint #11665115, filed 2025-06

“I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. …”

NHTSA complaint #11676791, filed 2025-07

“MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.”

NHTSA complaint #11677943, filed 2025-08

“MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.”

NHTSA complaint #11676293, filed 2025-07

“Audi completed an over the air update and now the mmi screen reboots randomly, making it very dangerous when reversing using the backup camera and relying on parking sensors. Following navigation and it rebooting and having to utilize my cell phone making it difficult to also pay attention to the road.”

NHTSA complaint #11661076, filed 2025-05

Back-over prevention (rear camera): other model years

YearComplaintsShare of year
202519%
20201144%

Other parts of the 2020 Audi S5

Electrical system
14 complaints
Other or unknown
12 complaints
Forward collision avoidance
6 complaints
Lane departure
2 complaints

← All problems reported for the 2020 Audi S5

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 29, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology